11-29-2015 01:45 PM - last edited on 03-06-2024 01:30 AM by ROGBot
11-29-2015 07:57 PM
11-30-2015 01:00 AM
toronto699 wrote:
PM this Asus Employee , Asus Loyalty Rep
https://rog.asus.com/forum/member.php?105838-cl-Albert
11-30-2015 02:04 AM
11-30-2015 11:23 AM
11-30-2015 12:26 PM
Nate152 wrote:
Hi nircc
I strongly urge you to edit the swear words from your post, another forum member recently got banned for posting swear words.
Sorry to hear you are having issues with your monitor and want a refund. You've done the right thing by contacting asus support for your region. If the RMA/refund process isn't going as smoothly as you like try contacting Akane@Asus or Bahz, they may can help get things moving along.
11-30-2015 11:45 AM
11-30-2015 12:27 PM
toronto699 wrote:
PM these 2 Nates correct they are your best bet
https://rog.asus.com/forum/member.php?240188-Bahz
https://rog.asus.com/forum/member.php?182455-AkaNe-Asus
11-30-2015 02:43 PM
11-30-2015 03:12 PM
xeromist wrote:
Didn't you place the order through a 3rd party distributor/vendor? If so, ASUS won't be able to issue you a refund since the distributor has your money, not ASUS. Maybe I'm misunderstanding the situation and if so I apologize.