Half a year ago, my G750JX's battery also died. Later, my charger also stopped charging... First I called my countrys Asus support. They told me the charger was a warrenty issue, so I would get it for free. I was not okay with being without my laptop for a week, so I found the charger of my previous Asus laptop, which actually worked! Then I told Asus support about it, and convinced them to send me a new charger, after I had sent them my broken charger. I did not even have to send my PC! For the battery issue, I simply ordered a new one (costed me ~80$).
Dray88 wrote:
It is out of warranty a month ago and they gave me an estimate of over $800 to service/repair it.. This is ridiculous for how expensive this laptop is (over $2400!!!).
In my country we have 2 years of insurance, plus 3 additional years where you can complaint, with possibility of a free replacement, unless you broke it. Still, if you're the cause of the problem, it shouldn't cost more than ~100$, (happened to me once, with my previous Asus).
So if you are the cause of the problem, I would advise you to test if your PC starts with another Asus charger, maybe someone you know could help you test it. If it works, simply order one online, doesn't cost much!
