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  1. #1
    ROG Member Array
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    G751JT adapter not detected, not charging

    Hello,

    This is my first time posting here as this is also the first time I've encountered a problem with my ROG units.(Had a G60Vx) I recently
    bought ROG G751JT, its been 3 months and just now I noticed that I am having some fps drop in fallout 4 and when I checked, the
    battery is almost drained. I am plugged in but somehow is not charging/detecting the adapter. Is this a known issue? Swapping the
    unit for a new one is out since its pass the sellers swap warranty (a month I think). I've already raised this incident to tech support, just
    wondering what the community thinks of it and what my next move would be.

    Thanks,
    Zed

  2. #2
    ROG Guru: Orange Belt Array
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    If you have a voltmeter, try to measure if there's voltage coming out of it. Then you only need to send the charger in.

    I am plugged in
    If it's not charging, but windows says it's plugged in, then it's the battery controller preventing it from overheating. Wait for it to cool off

  3. #3
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    Hi Corporal,

    Thanks for the reply. Yes I did chek the adapter just now and its outputing 17ish volts, so I think its within the charging pin of the unit
    itself. Also windows isn't saying its plugged in, like the other threads here say. Its as if I was playing on battery. Its not detecting the
    adapter. I guess i'll wait it out some more.

    Thanks and Happy Holidays,
    Zed

  4. #4
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    Hi,

    Just an updated. It seems that it was an adapter issue. Does anybody know where I can get those 230W Adapters that would work for
    my G751JT? I'm from the Philippines though.

    Thanks,
    Zed

  5. #5
    New ROGer Array
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    Hi,

    I've had the same issue on my G751JY

    I play Far Cry 4 when I notice a sudden drop in FPS and brightness as well.

    The power cord is plugged into the computer, but the computer is not charging. The green LED light on the power brick is off too.

    Unplugging the power cord from the wall socket and plugging it back in seems to solve the problem, but only temporarily. Eventually, the AC adapter stops charging the computer again.

    I have ordered a new AC adapter hoping this is actually what's wrong with my computer as the warranty just expired.

    Thx for keeping this thread updated if there is anything new on the radar.


    I believe AC adapters for g751 can be bought fairly easily online:
    http://www.amazon.com/laptop-power-c...qd4w7andfnp62g
    http://www.adaptercharger.co.uk/inde...roducts_id=392
    Last edited by Gepetto; 01-05-2016 at 11:47 AM.

  6. #6
    ROG Guru: Green Belt Array
    Join Date
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    Quote Originally Posted by Gepetto View Post
    Hi,

    I've had the same issue on my G751JY

    I play Far Cry 4 when I notice a sudden drop in FPS and brightness as well.

    The power cord is plugged into the computer, but the computer is not charging. The green LED light on the power brick is off too.

    Unplugging the power cord from the wall socket and plugging it back in seems to solve the problem, but only temporarily. Eventually, the AC adapter stops charging the computer again.

    I have ordered a new AC adapter hoping this is actually what's wrong with my computer as the warranty just expired.

    Thx for keeping this thread updated if there is anything new on the radar.


    I believe AC adapters for g751 can be bought fairly easily online:
    http://www.amazon.com/laptop-power-c...qd4w7andfnp62g
    http://www.adaptercharger.co.uk/inde...roducts_id=392
    Here is the correct 230w adapter for a g751
    http://www.ebay.com/itm/230W-Delta-A...kAAOSwMmBV7VhO
    3d printed parts and accessories for the G751. You know you want something better than OEM ->https://www.shapeways.com/shops/aeolisio

  7. #7
    ROG Member Array
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    Hello,
    Can you kindly give some update. Does changing the adaptor solve your problem?
    I am also in kinda same trouble. I didn't get any response yet on
    https://rog.asus.com/forum/showthrea...t=g751+charger
    Last edited by hasee.b; 04-17-2016 at 09:33 PM.

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