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  1. #1
    ROG Member Array tonka-tommy PC Specs
    tonka-tommy PC Specs
    Laptop (Model)ASUS ROG G73SW
    MotherboardASUS Rampage V Extreme U3.1
    ProcessorIntel i7-5630K Unlocked LGA2011-3
    Memory (part number)G.SKILL Trident Z Series 64GB DDR4 2800Mhz
    Graphics Card #1ASUS Strix GTX 980ti OC
    Graphics Card #2ASUS Strix GTX 980ti OC
    Monitor1x ASUS PG279Q 27" 165Hz & 3x ASUS 24" 1080
    Storage #1EVO 960 Pro 512GB M.2
    Storage #2EVO 950 Pro 1TB, EVO 950 Pro 512GB x2
    CPU CoolerCustom EKWB Water Cooled System
    CaseCorsair 780T Black
    Power SupplyEVGA Supernova 1000W
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G900
    Headset Astro A50 Gen 3
    OS Windows 10 Pro 64bit

    Join Date
    Dec 2015
    Reputation
    10
    Posts
    8

    AI Suite 3 - Fan Xpert - Gets stuck sometimes..

    Hey Team,

    I have a couple of issues with Fan Xpert 3. I am totally new to these forums so please let me know if I do something wrong.

    I have just upgraded to my current specs, using Windows 10 Pro 64bit.

    The first issue is sometimes the CPU fan will sit above the 'Extreme Quiet' zone (18% - ~42%) and indicate that it's running down to my set curve. The set curve is about in the middle of the zone (30%) but the fan (2x Furious Vadar FFS-120 3000rpm) will continue to run at the RPM above the zone and won't settle down to the curve.
    If I change the curve and then put it back to where it was, then press 'Apply', the fan returns to the curve.
    The fans' controllable range is 18% - 100%

    The second problem is somewhat the opposite.
    The Rear Fan is connected to the CHA_1 4-pin fan plug on the motherboard.
    It however, will not spin up.
    The controllable range for my rear fan (Vadar FE-140ER 2000rpm) is 31% - 100%
    I have the lowest part of the curve set to 45%.
    The fan continues to sit at 0% and indicates it is spinning up to 45%.
    However it doesn't spin up at all.
    Once again, if I change the curve and put it back, hit Apply, the fan spins up and stays there.

    I installed the AI Suite 3 that came with the motherboard from the CD.
    Had issues, so I removed Ai Suite 3, used the Ai Suite cleaner, reinstalled the latest version from the ASUS website for my motherboard. This is all straight after a clean install of Windows 10.

    Is this a bug with Fan Xpert and the new motherboard/windows 10?
    Or is there something I am missing?

  2. #2
    ROG Member Array smok874 PC Specs
    smok874 PC Specs
    MotherboardAsus Maximus VII Ranger
    ProcessorIntel i5 4690k
    Memory (part number)G.Skill TridentX 2x4096@2400MHz CL10
    Graphics Card #1Asus GTX 760
    Sound CardSupremeFX 2014
    MonitorBenQ GL2460
    Storage #1Kingston HyperX 3k 240GB
    Storage #2ADATA 120GB SP900
    CPU CoolerSilverStone TD02-Slim
    CaseNZXT Source 340
    Power SupplyCooler Master ThunderM 620W
    Keyboard CM Storm QuickFire Rapid-i
    Mouse Zowie FK1
    Headset Kingston HyperX Cloud
    Mouse Pad SteelSeries QCK+
    OS Windows 10 64bit

    Join Date
    Mar 2015
    Reputation
    10
    Posts
    19

    Hello new user ROG Forum
    You had same problem on previous system?
    If yes or it's new setup, try matched settings FAN in BIOS(key F6) and set respectively PWM(4pin)/DC(3pin).

  3. #3
    ROG Member Array tonka-tommy PC Specs
    tonka-tommy PC Specs
    Laptop (Model)ASUS ROG G73SW
    MotherboardASUS Rampage V Extreme U3.1
    ProcessorIntel i7-5630K Unlocked LGA2011-3
    Memory (part number)G.SKILL Trident Z Series 64GB DDR4 2800Mhz
    Graphics Card #1ASUS Strix GTX 980ti OC
    Graphics Card #2ASUS Strix GTX 980ti OC
    Monitor1x ASUS PG279Q 27" 165Hz & 3x ASUS 24" 1080
    Storage #1EVO 960 Pro 512GB M.2
    Storage #2EVO 950 Pro 1TB, EVO 950 Pro 512GB x2
    CPU CoolerCustom EKWB Water Cooled System
    CaseCorsair 780T Black
    Power SupplyEVGA Supernova 1000W
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G900
    Headset Astro A50 Gen 3
    OS Windows 10 Pro 64bit

    Join Date
    Dec 2015
    Reputation
    10
    Posts
    8

    No problems with old setup.
    I have matched the settings in the bios. PWM / DC set respectively. All fans are PWM. (4-pin).
    Problems still occur..

  4. #4
    ROG Guru: Yellow Belt Array Legolas PC Specs
    Legolas PC Specs
    MotherboardMaximus X Hero Wifi AC
    ProcessorIntel Core i7 8600k oc 5Ghz
    Memory (part number)Samsung DDR4 16GB
    Graphics Card #1ASUS NVIDIA GTX 1080
    MonitorASUS MS246
    Storage #1Samsung MZVPV256
    Storage #2Samsung MZVPV256
    CPU CoolerCorsair H110I v2
    Power SupplyPC 1200W Turbo-Cool 1200
    Keyboard ASUS SK2045

    Join Date
    Nov 2015
    Reputation
    10
    Posts
    242

    You using EKWB water cooling system, please refer the EKWB manual for the fan settings. It should be set 100% if I remember correctly, please check manual to double check. The CPU FAn is conencted to the water cooling fan, correct?

    For Rear Fan, please check if it is working? Did it turn on if you plug the Rear Fan to another CHA_FAN connector? Did you try another fan to replace the current rear fan?

    Please run as administrator when you install AI Suite 3, beecause it needs administrator rights to install correctly

  5. #5
    ROG Member Array tonka-tommy PC Specs
    tonka-tommy PC Specs
    Laptop (Model)ASUS ROG G73SW
    MotherboardASUS Rampage V Extreme U3.1
    ProcessorIntel i7-5630K Unlocked LGA2011-3
    Memory (part number)G.SKILL Trident Z Series 64GB DDR4 2800Mhz
    Graphics Card #1ASUS Strix GTX 980ti OC
    Graphics Card #2ASUS Strix GTX 980ti OC
    Monitor1x ASUS PG279Q 27" 165Hz & 3x ASUS 24" 1080
    Storage #1EVO 960 Pro 512GB M.2
    Storage #2EVO 950 Pro 1TB, EVO 950 Pro 512GB x2
    CPU CoolerCustom EKWB Water Cooled System
    CaseCorsair 780T Black
    Power SupplyEVGA Supernova 1000W
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G900
    Headset Astro A50 Gen 3
    OS Windows 10 Pro 64bit

    Join Date
    Dec 2015
    Reputation
    10
    Posts
    8

    Thanks for the reply!

    My motherboard has CPU_FAN, CPU_OPT, W_PUMP, CHA_FAN1, CHA_FAN2, CHA_FAN3, CHA_FAN4, EXT_FAN1, EXT_FAN2, EXT_FAN3.
    I have the rear fan connected to CHA_FAN1. The CPU fan (which is 3 fans on the top radiator) connected to CPU_FAN.
    All the fans are brand new and work accordingly.
    I will try to change BIOS fan settings to 100% and see if control is restored.

  6. #6
    ROG Member Array tonka-tommy PC Specs
    tonka-tommy PC Specs
    Laptop (Model)ASUS ROG G73SW
    MotherboardASUS Rampage V Extreme U3.1
    ProcessorIntel i7-5630K Unlocked LGA2011-3
    Memory (part number)G.SKILL Trident Z Series 64GB DDR4 2800Mhz
    Graphics Card #1ASUS Strix GTX 980ti OC
    Graphics Card #2ASUS Strix GTX 980ti OC
    Monitor1x ASUS PG279Q 27" 165Hz & 3x ASUS 24" 1080
    Storage #1EVO 960 Pro 512GB M.2
    Storage #2EVO 950 Pro 1TB, EVO 950 Pro 512GB x2
    CPU CoolerCustom EKWB Water Cooled System
    CaseCorsair 780T Black
    Power SupplyEVGA Supernova 1000W
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G900
    Headset Astro A50 Gen 3
    OS Windows 10 Pro 64bit

    Join Date
    Dec 2015
    Reputation
    10
    Posts
    8

    So I have changed the BIOS setting to 100% on all fans.
    Things seem to be going ok so far.
    I will try it out for a few days and see if the problems are gone.

    Thanks for your help!

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