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  1. #1
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    Fans and keybord problem 752 vy

    Hi everyone, I hope you can help me, i've just bought my brand new g752 vy, after a driver problem solved after the win 10 update, today i switched off it but suddendly the fans started working loudly and the notebook did not switch off. So i forced it and restarted again but the fans kept working loud and the keybord doesn't work...

    I can't understand, really can yo help me??

    Please Thanks a lot!!

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    Last edited by frallagher; 02-01-2016 at 05:29 PM.

  2. #2
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
    ProcessorI9 9940X
    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
    Graphics Card #2ASUS Strix 2080Ti O11G @ 2.1Ghz
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    Graphics Card #4Have to feed animals
    Sound CardExternal Audioengine D1 24 bit 192kbps DAC
    MonitorASUS PG348Q @ 100Hz
    Storage #1Intel 905P 480GB U2 flavor
    Storage #2Samsung 850 EVO 1TB X2 in RAID 0, 960 PRO 1TB DIMM.2_1
    CPU CoolerHeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS
    CasePhanteks Enthoo Elite 8X LL120 PWM, 3X LL140 PWM, 12 SP120 PWM 1x AF140 PWM
    Power SupplyCorsair AX 1500i
    Keyboard ASUS Claymore
    Mouse ASUS Spatha, Logitech MX Master
    Headset Sennheiser HD 700
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    First thing I would try is right after you hit the power button to enter the BIOS by hitting the f2 key then once in bios hit f9 for optimized defaults then save and exit. If the problems are still there do a PC reset.
    If it persists after then return it for an exchange as you have hardware problems.

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  3. #3
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    Quote Originally Posted by JustinThyme View Post
    First thing I would try is right after you hit the power button to enter the BIOS by hitting the f2 key then once in bios hit f9 for optimized defaults then save and exit. If the problems are still there do a PC reset.
    If it persists after then return it for an exchange as you have hardware problems.

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    I wasn't able to hit f2 key because the keyword didn't work at all, but i did a PC reset and the problem luckly disappeared, i hope is not an hardware issue...thax btw

  4. #4
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
    ProcessorI9 9940X
    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
    Graphics Card #2ASUS Strix 2080Ti O11G @ 2.1Ghz
    Graphics Card #3ROG Nvlink
    Graphics Card #4Have to feed animals
    Sound CardExternal Audioengine D1 24 bit 192kbps DAC
    MonitorASUS PG348Q @ 100Hz
    Storage #1Intel 905P 480GB U2 flavor
    Storage #2Samsung 850 EVO 1TB X2 in RAID 0, 960 PRO 1TB DIMM.2_1
    CPU CoolerHeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS
    CasePhanteks Enthoo Elite 8X LL120 PWM, 3X LL140 PWM, 12 SP120 PWM 1x AF140 PWM
    Power SupplyCorsair AX 1500i
    Keyboard ASUS Claymore
    Mouse ASUS Spatha, Logitech MX Master
    Headset Sennheiser HD 700
    Mouse Pad ASUS ROG Sheath
    Headset/Speakers Audioengine A5+ with SVS SB-1000 Sub
    OS Win10 Pro 1809
    Network RouterNetGear NightHawk X10
    Accessory #1 NetGear Prosafe 10GBe Switch
    Accessory #2 Qnap TVS-682 NAS modded with I7 CPU

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    I think if you were able to get it to reset its not a hardware issue. Regardless any sofrware issues should not stop the keyboard from working before the OS actually loads.

  5. #5
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    Quote Originally Posted by JustinThyme View Post
    I think if you were able to get it to reset its not a hardware issue. Regardless any sofrware issues should not stop the keyboard from working before the OS actually loads.

    I'm just wondering what could have been...also the screen led stopped working...so strange

  6. #6
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
    ProcessorI9 9940X
    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
    Graphics Card #2ASUS Strix 2080Ti O11G @ 2.1Ghz
    Graphics Card #3ROG Nvlink
    Graphics Card #4Have to feed animals
    Sound CardExternal Audioengine D1 24 bit 192kbps DAC
    MonitorASUS PG348Q @ 100Hz
    Storage #1Intel 905P 480GB U2 flavor
    Storage #2Samsung 850 EVO 1TB X2 in RAID 0, 960 PRO 1TB DIMM.2_1
    CPU CoolerHeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS
    CasePhanteks Enthoo Elite 8X LL120 PWM, 3X LL140 PWM, 12 SP120 PWM 1x AF140 PWM
    Power SupplyCorsair AX 1500i
    Keyboard ASUS Claymore
    Mouse ASUS Spatha, Logitech MX Master
    Headset Sennheiser HD 700
    Mouse Pad ASUS ROG Sheath
    Headset/Speakers Audioengine A5+ with SVS SB-1000 Sub
    OS Win10 Pro 1809
    Network RouterNetGear NightHawk X10
    Accessory #1 NetGear Prosafe 10GBe Switch
    Accessory #2 Qnap TVS-682 NAS modded with I7 CPU

    Join Date
    Nov 2013
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    Posts
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    Yes it does sound strange and if I were you and could exchange I would be doing it as soon as possible. The only issue Ive seen with VYs after updating the OS and drivers is the blue tooth stops working because one of the windows updates turns the service off. That one is an easy fix.

    If you were in the infancy of the set up with just minor updates etc and saw this much going on its not a good thing. Especially the keyboard. Display flakes out after boot, OK drivers, Keyboard flakes out after boot, ATK drivers, LED on display.....hardware problem, keyboard not working during post and before OS loads, hardware problem.

  7. #7
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    Quote Originally Posted by JustinThyme View Post
    Yes it does sound strange and if I were you and could exchange I would be doing it as soon as possible. The only issue Ive seen with VYs after updating the OS and drivers is the blue tooth stops working because one of the windows updates turns the service off. That one is an easy fix.

    If you were in the infancy of the set up with just minor updates etc and saw this much going on its not a good thing. Especially the keyboard. Display flakes out after boot, OK drivers, Keyboard flakes out after boot, ATK drivers, LED on display.....hardware problem, keyboard not working during post and before OS loads, hardware problem.

    Thanks for the advice,
    i kept using it and it didn't give me any problem anymore btw I'll let you know...

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