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  1. #1
    ROG Guru: Yellow Belt Array
    Join Date
    Jul 2014
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    10
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    159

    G501JW Unable To Connect to NVIDIA, Anyone Facing the same Problem?

    Hi,

    Bought this laptop(G501JW-CN117H) few weeks ago.
    When I first boot up,win8.1,then upgrage to win10. Then I noticed this problem.
    Then I made a factory restore setting. Back to win8.1 and upgrade again to win10,still facing the same problem.
    I did google this problem,before come here,do the "Services" thing as they suggested,but my NVIDIA Network Service status is "Running",not "Starting". No hope.

    I did try to unstall and re-install the driver from Asus site. Still no hope.
    Anyone facing the same problem?

  2. #2
    New ROGer Array
    Join Date
    Dec 2015
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    10
    Posts
    2

    If you are talking about the Nvidia Geforce experience software,then I have the same problem.
    When trying to open the software, it freezes and shortly afterwards explorer stops working.

    Problem started to show after I upgraded from Win 7 to win 10.
    I haven't done much troubleshooting yet, since the software isn't that important.
    I'll get back to you if I come up with anything.

  3. #3
    ROG Guru: Yellow Belt Array
    Join Date
    Jul 2014
    Reputation
    10
    Posts
    159

    Yes,the Geforce Experience. Mine not freeze,just keep telling can't connect.
    I did tried after done some Google,but,my case is different at the "Services".

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