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  1. #21
    ROG Guru: White Belt Array maf23's Avatar
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    Quote Originally Posted by CaptainPure View Post
    FIRST GO TO DEVICE MANAGER EXPAND SYSTEM DEVICE or the unknown device (INTEL SERIAL IO12 C HOST CONTROLER ) UPDATE OR INSTALL THIS DRIVER by located the drivers manually cd:. Gl552>software>serialIO when not support try install driver easy for detect and find your serial io 12 c host a160 and ai61 and try to allocated manually the driver again. Hope this help !!!
    The point is you need to install serial io 12c host controller a160 and a161 to activated The touchpad...
    I have theee drivers installed and working, yet none of the touchpad drivers install and work properly in Win7

  2. #22
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    I have the exact same problem on my G552VW with Windows 7, I have tried everything proposed on this thread but still the touchpad is not working.
    While searching the net I found people with the same issue trying to use Ubuntu Linux on G552VW, but this got resolved couple of weeks later as Ubuntu is constantly updated and Windows 7 is not... anyway this should not be that hard to fix.

  3. #23
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    Here's the site for touchpad fix in win10 http://www.asus.com/us/support/Download/3/772/0/2/45/

  4. #24
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    Hello, my model is gl752vw, I've already opened a thread here

    https://rog.asus.com/forum/showthrea...ta-Acquisition

    However, since I've got no response, I was trying to get one from you, maybe it's a similar problem?
    The device DOESN'T show in device manager, even with hidden devices shown... some options?

    Bios Version is 214

    Quote Originally Posted by ledgedes View Post
    Here's the site for touchpad fix in win10 http://www.asus.com/us/support/Download/3/772/0/2/45/
    Does this work on WIN7?
    Last edited by Gamanek; 11-27-2016 at 01:45 AM.

  5. #25
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    (--------------start quote--------------------)
    Quote Originally Posted by Gamanek View Post
    Hello, my model is gl752vw, I've already opened a thread here

    https://rog.asus.com/forum/showthrea...ta-Acquisition

    However, since I've got no response, I was trying to get one from you, maybe it's a similar problem?
    The device DOESN'T show in device manager, even with hidden devices shown... some options?

    Bios Version is 214



    Does this work on WIN7?
    (--------------end quote--------------------)

    I'm on a rog strix laptop (GL702ZC) and it took me 20ish hours to get win 7 working (not win 10 -> win 7, but a fresh win 7). I had to use the asus software to load drivers onto my usb iso after using rufus in order to make the usb stick support usb 3.0 during win 7 installation. Anyway, the only thing I cant get working right now is the touchpad. I contacted support and they want nothing to do with me, they say they cant help me unless I downgrade from 7 to 10. I tried the help here but nothing working yet.

    One random tip I can give is dont just do windows udate and pick all the updates it wants to install. If you do this it will install an update that reads your hardware, learns you are using hardware that came out after win 10, and stop you from using windows update for drivers or anything like that. Make sure you only do security updates, or do a few of them, make restore, then do some more so you dont accidentally brick it.
    Last edited by ryanb999; 07-16-2018 at 09:03 PM.

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