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  1. #1
    New ROGer Array
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    Jan 2016
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    Asus g56jk shock (electric discharge)

    Hey, i just got and asus rog g56jk-dm156d, today i realised that the laptop just shock me (electric discharge) when i was running a vmware, and playing lol. I've noticed if i disconnect ac adapter it stop but for some few moments ac adapter shock too...
    Any ideas about ?

  2. #2
    ROG Guru: White Belt Array
    Join Date
    Jan 2015
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    My advice is to get it ASAP to service. Like... as soon as possible! And not use it at all until that point.

    Not because of something "important", but because you might get injurend.
    And the second reason because sooner or later it will turn your laptop in to a toaster.

    It could be a loose wire, a bad connection, a bad wired connection or many other little things; Or something with the power moddule or battery. Impossible to tell. Most lilely somethin fixable in 5 mins after debugging, but I don't think you're an electrical engineer or else you wouldn't have posted here.

    So... Get your laptop in to service. If you bought it new you might be able to benefit from Asus' DOA policy (here it's 7 days since purchase).

  3. #3
    ROG Guru: Brown Belt Array GottiBoi55's Avatar
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    Dec 2011
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    Quote Originally Posted by lowly View Post
    Hey, i just got and asus rog g56jk-dm156d, today i realised that the laptop just shock me (electric discharge) when i was running a vmware, and playing lol. I've noticed if i disconnect ac adapter it stop but for some few moments ac adapter shock too...
    Any ideas about ?
    Hi lowly
    I would take it back to the seller for exchange, if you are still in the return policy time frame.

    Good luck, and good gaming.
    GottiBoi55
    Asus
    G750JZ-DS71 Windows 10 Pro (x64)
    Intel® Core™ i7 4700HQ (2.40GHz)
    Samsung
    24GB Memory DDR3 1600 MHz SDRAM
    SanDisk
    M.2 SSD 2x128GB in Raid 0 / WD-HGST-1TB HDD 7500-RPM
    NVIDIA® GeForce® GTX 880M 4 GB GDDR5 VRAM
    Second Monitor: Shar
    p Aquos 32"

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