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  1. #1
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    r9 380x doesnt seem to be running properly

    I recently picked up an Asus R9-380x-oc4g-gaming and it appears to install properly but seems to be running real slow. When I try to open Gpu tweak to see what the card is running at, but that wont open. under hardware tab in the Radeon settings panel in Crimson, it sees the card but not the clocks. I have tried multiple versions of Crimson and Catalyst, as well as multiple versions of Gpu tweak. I have also tried Msi afterburner and Sapphire Trixx with no luck. I tried the card in a Crosshair IV Formula build with a 1090t, and a Crosshair V Formula Z build with a FX 8320.

    Radeon Settings Hardware Tab

    Graphics Card Manufacturer - Powered by AMD
    Graphics Chipset - AMD Radeon (TM) R9 380 Series
    Device ID - 6938
    Vendor ID - 1002
    SubSystem ID - 04F1
    SubSystem Vendor ID - 1043
    Revision ID - F1
    Bus Type - PCI Express 3.0
    Current Bus Settings - PCI Express 2.0 x16
    BIOS Version - 015.049.000.009
    BIOS Part Number - 115-C766PI00-100
    BIOS Date - 2015/11/04 23:37
    Memory Size - 4096 MB
    Memory Type - GDDR5
    Memory Clock - Not Available
    Core Clock - Not Available
    Total Memory Bandwidth - Not Available
    2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

  2. #2
    ROG Guru: Orange Belt Array
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    Have you tried updating the BIOS? Which driver version did you try? It's a good idea to try older drivers as well. Best to sweep all the drivers with DDU first then try a older driver.

  3. #3
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    Quote Originally Posted by InfernoStorm View Post
    Have you tried updating the BIOS? Which driver version did you try? It's a good idea to try older drivers as well. Best to sweep all the drivers with DDU first then try a older driver.

    The BIOS for the motherboards or the GPU?
    Both of my motherboards are running the most up to date BIOS,
    as for the graphics cards its running BIOS Version - 015.049.000.009 from November 2015
    so I'm unsure if they've released a newer BIOS than that.

    Driver versions I have tried include
    (Windows 10 64 bit) Crimson 15.12 and 16.1 hotfix
    (Windows 8.1 64 bit) Catalyst 15.7 and 15.71, Crimson 15.11, 15.12, and the 16.1 hotfix

    I used DDU in Safe Mode on all of the drivers and have even done a clean install 8.1 and 10 on the Crosshair V build.

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