Page 2 of 3 FirstFirst 1 2 3 LastLast
Results 11 to 20 of 24
  1. #11
    ROG Guru: White Belt Array
    Join Date
    Jan 2016
    Reputation
    10
    Posts
    117

    Rogjoke, I've had nightmares about things like this... Sorry that happened to you. Somebody here will help you. Lot of great skilled people here.

  2. #12
    ROG Guru: White Belt Array
    Join Date
    Nov 2014
    Reputation
    10
    Posts
    107

    My laptop had the same problem of charging upto 84% and shutting down if the charger was removed. This happened after I sent it to RMA and they replaced my battery with a faulty one. I contacted aeolisio about the problem and he told me I had two options
    1. Get a new battery and replace it as the current battery might have some damaged cells and causing the battery to fail. To check this you can always go to bios and try to start easy flash and it'll say there is no battery or battery should be at minimum of 20%.
    2. Rebuild the current battery pack by changing the cells.

    I also read some posts about holding the power button down for ten seconds solving the blinking battery indicator and the not fully charging problem for some people and it was same for me. But that lasted like a month and after that it got worse, the laptop lasted only 30-35 mins with 84% charging and eventually completely shutting down without direct power. Also the battery used to get super hot - another indicator of failed battery I think.

    Worst case scenario your motherboard is faulty and it's causing the problem. But from what I observed in the forum everyone got this problem about the same time so it's probably because of a bios update. So, I sent the laptop to aeolisio and he checked my laptop battery and told me that the battery was indeed damaged.
    He advised me that getting a new OEM battery is the safest thing to do as the current battery may have faulty wiring that caused it to fail in the first place. So I ordered a new battery and he replaced it. He was quiet patient with my questions even did a thermal repaste as I requested. I got my laptop back today and I have to say my temps are stable - from max 93 while gaming to 74 max and the battery is properly working (fully charged to 100% and no overheating). Now I could have get this done by sending it RMA but I'm out of warranty and I have no idea what more problems are gonna arise after sending it to RMA.
    So, if there are any guys with G751 out of warranty and have a battery problem like mine you could either do the testing yourself or send it to aeolisio. You have to pay for his services though, but he's quiet reasonable. He lives in California, luckily around 6 miles from my place so the whole process was smooth.

  3. #13
    ROG Guru: Green Belt Array
    Join Date
    Jun 2015
    Reputation
    17
    Posts
    612

    Quote Originally Posted by vempatyappu View Post
    My laptop had the same problem of charging upto 84% and shutting down if the charger was removed. This happened after I sent it to RMA and they replaced my battery with a faulty one. I contacted aeolisio about the problem and he told me I had two options
    1. Get a new battery and replace it as the current battery might have some damaged cells and causing the battery to fail. To check this you can always go to bios and try to start easy flash and it'll say there is no battery or battery should be at minimum of 20%.
    2. Rebuild the current battery pack by changing the cells.

    I also read some posts about holding the power button down for ten seconds solving the blinking battery indicator and the not fully charging problem for some people and it was same for me. But that lasted like a month and after that it got worse, the laptop lasted only 30-35 mins with 84% charging and eventually completely shutting down without direct power. Also the battery used to get super hot - another indicator of failed battery I think.

    Worst case scenario your motherboard is faulty and it's causing the problem. But from what I observed in the forum everyone got this problem about the same time so it's probably because of a bios update. So, I sent the laptop to aeolisio and he checked my laptop battery and told me that the battery was indeed damaged.
    He advised me that getting a new OEM battery is the safest thing to do as the current battery may have faulty wiring that caused it to fail in the first place. So I ordered a new battery and he replaced it. He was quiet patient with my questions even did a thermal repaste as I requested. I got my laptop back today and I have to say my temps are stable - from max 93 while gaming to 74 max and the battery is properly working (fully charged to 100% and no overheating). Now I could have get this done by sending it RMA but I'm out of warranty and I have no idea what more problems are gonna arise after sending it to RMA.
    So, if there are any guys with G751 out of warranty and have a battery problem like mine you could either do the testing yourself or send it to aeolisio. You have to pay for his services though, but he's quiet reasonable. He lives in California, luckily around 6 miles from my place so the whole process was smooth.
    In most cases its a bank of cells that fails but sometimes like in vampatyappu its the actual charging circuit board in the battery pack that fails and destroys the cells by improperly charging them. Be wary when considering a rebuild that there are other factors that can cause those cells to fail than just wear and tear. Out of maybe 50 just g751 packs i have only ever seen the charging circuit fail twice. Unfortunately usually the packs are built with LG cells and these specific cells dont have quite the same cycle life as the samsung or panasonic options. I have never seen a rebuilt pack fail though.
    3d printed parts and accessories for the G751. You know you want something better than OEM ->https://www.shapeways.com/shops/aeolisio

  4. #14
    ROG Member Array
    Join Date
    Apr 2015
    Reputation
    10
    Posts
    22

    This issue started for me a second time . Asus replaced battery under warranty on my G751 last year and 4 days ago the flashing amber started again and "13% plugged in not charging" message. I complain loudly to Asus and am waiting to hear back from a supervisor(?) in support. But in meantime I tried this power button fix and amazingly it has worked and battery is charging again. So I'll see how long this fix holds. Many Thanks to author of this repair.

  5. #15
    New ROGer Array
    Join Date
    Oct 2017
    Reputation
    10
    Posts
    1

    Battery problem

    Hello everyone,

    I hope this thread is still under attention so that I don’t have to open a new one.
    I got a similar problem with my ASUS ROG751 JY Laptop. A few days ago I recognized that the battery LED was blinking permanently orange fast. I found this thread so I tried the „power button fix“. The battery LED was not blinking anymore, but the charge status in Windows 10 said that the battery is not fully charged after a few hours. It remains at 89% and never goes far. When I disconnected the power supply the status in Windows still remains at 89% so after a couple of time the Laptop turned off hard. After that i reconnected the power supply. The battery was charging and the battery LED started to blink again as it reached 89%. Now the battery status in Windows is shown correctly, but the battery still isn’t going over 89%.

    The Laptop is out of guarantee since a couple of time so I would replace the battery by an OEM one by myself, but i want to be shure that it is really the battery who is the problem and not the charger or the Laptop itself.

    Is anybody able to say that it is defenitely the battery, that is making problem and that a replacement will fix it?

    Greetings from germany
    MAD3000

  6. #16
    Super Moderator Array
    Join Date
    Jan 2016
    Reputation
    10
    Posts
    143

    I will suggest you to shut down the laptop first, then press the power key 30 seconds to reset Embed Controller and charge the battery again.
    If it is still no work, please take your laptop to our local service center for comprehensive inspection and help you to fix the problem. Sorry for the trouble.
    The following is the contact information:
    http://www.asus.com/support/Service-...All-Countries/

    Also you can contact the local service center for help. The following is the contact information:
    http://www.asus.com/support/CallUs#

  7. #17
    ROG Enthusiast Array
    Join Date
    Nov 2014
    Reputation
    10
    Posts
    65

    Hi all,

    I'm having the same problem. This has been happening for about two years now since my battery became faulty.
    The battery would only charge till 84%, but it still worked so I didn't bother, and when the orange light started blinking I would do the 'power button fix' which worked for some days/weeks.

    My issue now is that the battery still charges to 84% but when I unplug the AC adapter the laptop just dies. No problem though, I don't need the battery really, so I got the battery out and only use the AC adapter....
    But the damn orange light start blinking again, now everytime I use the laptop for a few hours. It's irritating me, because there is no more battery!
    I could just unplug the indicator lights ... but what I want to know is, is it safe to use the laptop this way, without a battery?
    I only want to buy a new one if it's really necessery.

    Also, I disabled the battery with device manager to see if that helps anything, but by doing so the GPU will be shut down because of some error. whats up with that?


    Thanks for any advice

  8. #18
    ROG Member Array EdMuse's Avatar
    Join Date
    Jan 2013
    Reputation
    10
    Posts
    10

    Quote Originally Posted by NitroX View Post
    Don't worry mate! It sometimes happens due to the power management of the laptop. I've had a lot of trouble with blinking leds while I was working with the NBFC. So here's what you have to do: Restart laptop -> When RoG Logo appears press&hold the power button for like 10secs (during the time you will see the battery led going off and then back on ) -> then just start your laptop and you'll see that everything works just fine.
    That worked! Thanks! I was worried I was going to have to tear the sucker down again!

  9. #19
    ROG Member Array EdMuse's Avatar
    Join Date
    Jan 2013
    Reputation
    10
    Posts
    10

    Quote Originally Posted by EdMuse View Post
    That worked! Thanks! I was worried I was going to have to tear the sucker down again!
    Actually, that worked temporarily. The problem has come back several times in the past few days. Flashing orange and green battery light, battery reading full charge, charge percentage not going down with usage on battery. Fun fact: the charge reading is also saying I have 10 hours of charge on the battery. Ten hours of battery life is a pipe dream on a machine like this!

  10. #20
    ROG Enthusiast Array
    Join Date
    Oct 2014
    Reputation
    10
    Posts
    62

    i Got the Red blinking Power indicator,, while my laptop is plug and the charge is above 92%, Battery Condition is at 21% Wear (G751JT)

    One solution i tried that actually work me

    - Unplug the Power adapter from the laptop
    - Hold the power button for 1 minute (Yes, one minute, even if its already off)
    - Turn the laptop power on again (Battery light should be off)
    - Plug the power adapter to the laptop (Battery Light Should be Steady RED - indicates that the battery is now charging)

    Hopes this Helps

Page 2 of 3 FirstFirst 1 2 3 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •