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  1. #1
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    New skylake build, driver problems (USB ports not working)

    Hello,
    I just finished building my new skylake water cooled system.
    Here are the specs:
    Intel i7-6700k 4.0 GHz (have not overclocked yet=
    Asus maximus VIII HERO Z170
    EVGA GeForce GTX 970
    HyperX Fury 2666 MHz DDR4
    Be quiet! Pure Power CM BQT L8-CM-630W PSU
    triple radiator with 3x fans inside top of case
    2x additional fans mounted on case
    samsung ssd 500gb

    So basically my computer booted fine and I'm able to log into windows, but I have some problems with my usb ports on my motherboard. As this is a completely fresh build, you might guess that I have to install all the drivers needed. THe problem is, I have no internet and any flash drive (I have tried 3 different) or external cd drive I insert into the motherboard won't get detected by windows. My mouse and keyboard work perfectly fine. DO NOTE that all the devices including flash drives are detected in my bios, but not in windows. This means that I'm not able to bring drivers onto my new system and I don't really know what else there is to do. I have tried updating my bios, changing some usb settings in bios etc but none of these have fixed the problem.

    I'm thinking that it might be a compatibility issue as this is a relatively new motherboard and has 3.1 and 3.0 USB functions, maybe the flash drives I have don't go well with this. My last option would be to download all drivers to my laptop drive and then try to unscrew it and connect it to the new system.
    Any help or suggestions is appreciated.
    Last edited by Laremin; 05-14-2016 at 06:57 PM.

  2. #2
    ROG Guru: Green Belt Array drop4205 PC Specs
    drop4205 PC Specs
    Laptop (Model)What are laptops
    MotherboardMaximus XI Formula
    ProcessorI9-9900K
    Memory (part number)Gskill Trident Z F4-3200C14-32GYZR
    Graphics Card #1Nvidia Reference RTX2080TI
    Graphics Card #2ha I wish
    Graphics Card #3ha I wish
    Graphics Card #4ha I wish
    Sound Cardha I wish
    MonitorAsus VN247H-P 23.6"
    Storage #1Samsung970 EVO Plus 1T
    CPU CoolerHeatkiller
    CasePhantex Evolove X
    Power SupplySessonic Prime Titanium 850
    Keyboard ROG Strix Flare
    Mouse ROG Gladius II
    Headset Astro A40
    Mouse Pad Corsair
    OS Windows 10 Home 64 Bit
    Accessory #1 Ek GPU Block
    Accessory #2 EK SE 360 Rad, EK PE 360 Rad
    Accessory #3 EK D5 Vario 140 Pump/Res
    drop4205's Avatar
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    Can you install all the drivers from your laptop to usb stick then put in usb 2.0 port on back of motherboard then go to file explorer and open up the usb stick to load the drivers? Not sure which windows you are installing but it should see them in windows.
    Maximus XI Formula, I9-9900k, Phantex Evolove X, Seasonic Titanium 850W, Custom loop PE360+SE360 Rad, G.Skill Trident Z F4-3200C14 32g, Nvidia Reference RTX 2080 TI, Samsung 970 EVO Plus 1Tb, ROG Strix Flare keyboard, ROG Gladius II

  3. #3
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    Quote Originally Posted by drop4205 View Post
    Can you install all the drivers from your laptop to usb stick then put in usb 2.0 port on back of motherboard then go to file explorer and open up the usb stick to load the drivers? Not sure which windows you are installing but it should see them in windows.
    Hello there, thanks for your swift answer.
    Well the problem is that windows doesn't recognize the usb stick when I put into the motherboard. I've tried all of the ports, both 3.0/3.1 and 2.0. The weird part of it is that I can see that my usb stick lights up (led lights) which means the port's not completely dead. If I put keyboard or mouse in the port where the usb was they work fine. Seems like my mobo detects the flash drive but not windows.

    I should mention that I haven't formatted my ssd from my last system, which had another motherboard from asus (IV extreme, ROG). Clearly I didn't uninstall the related drivers so they were still installed when i logged into windows on my new system. Maybe there's some conflicting there with the drivers. I'm using a genuine windows 7 OS and I have a the cd for it too. I tried reformatting the ssd disk but there seem to be error messages popping up during the installation as well.

  4. #4
    iron man Array kkn's Avatar
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    migrating OS from one system to another is not advicable ( as you all ready have stumbled over now ).
    always do a fresh install of OS for it to work.
    if you have a pc that you can use to realy format the drive i would recommend doing it.
    that way you would be sure there is no files there preventing the fresh OS install.

  5. #5
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    Yes kkn, I've learned that now.. But do you have any ideas as to what I can try to resolve the problem?
    Thanks for your input.

  6. #6
    ROG Guru: Green Belt Array drop4205 PC Specs
    drop4205 PC Specs
    Laptop (Model)What are laptops
    MotherboardMaximus XI Formula
    ProcessorI9-9900K
    Memory (part number)Gskill Trident Z F4-3200C14-32GYZR
    Graphics Card #1Nvidia Reference RTX2080TI
    Graphics Card #2ha I wish
    Graphics Card #3ha I wish
    Graphics Card #4ha I wish
    Sound Cardha I wish
    MonitorAsus VN247H-P 23.6"
    Storage #1Samsung970 EVO Plus 1T
    CPU CoolerHeatkiller
    CasePhantex Evolove X
    Power SupplySessonic Prime Titanium 850
    Keyboard ROG Strix Flare
    Mouse ROG Gladius II
    Headset Astro A40
    Mouse Pad Corsair
    OS Windows 10 Home 64 Bit
    Accessory #1 Ek GPU Block
    Accessory #2 EK SE 360 Rad, EK PE 360 Rad
    Accessory #3 EK D5 Vario 140 Pump/Res
    drop4205's Avatar
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    Download windows 10 or use windows of your choice and put in usb stick or dvd drive. Boot into bios and go to boot menu and down to boot overide to the device with your windows iso on it and click it. If there is a uefi version listed of the device you have windows iso on click that one and do a fresh install as kkn has said.
    Maximus XI Formula, I9-9900k, Phantex Evolove X, Seasonic Titanium 850W, Custom loop PE360+SE360 Rad, G.Skill Trident Z F4-3200C14 32g, Nvidia Reference RTX 2080 TI, Samsung 970 EVO Plus 1Tb, ROG Strix Flare keyboard, ROG Gladius II

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