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  1. #31
    ROG Enthusiast Array Celador PC Specs
    Celador PC Specs
    MotherboardAsus VIII Maximus Hero
    ProcessorIntel Skylake 6700k
    Memory (part number)Corsair DDR 4 32gb 2400 Mhz RAM
    Graphics Card #1Nvidia GTX 970 - Asus Strix OC II
    Sound Cardbuilt-in piece of ****
    Storage #1OCZ Vertex SDD
    Storage #2WD Caviar Black 2TB
    CPU CoolerNoctua
    CaseThermaltake Tai-Chi
    Power SupplyThermaltake 1200W
    Keyboard Logitech g19s
    Mouse Logitech g602
    OS Windows 10 x64
    Network RouterAsus - AC RT68U

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    Feb 2015
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    Quote Originally Posted by Oxmo81 View Post
    It is solved for me. It was the graphick card.
    Graphics card? What's that got to do with sound issues? Did you replace it or something?

    Oh right. You had audio latency issue. Confused you with the person who started this topic. Well... glad you solved it.
    Last edited by Celador; 03-16-2016 at 04:54 AM.

  2. #32
    ROG Guru: Yellow Belt Array Legolas PC Specs
    Legolas PC Specs
    MotherboardMaximus X Hero Wifi AC
    ProcessorIntel Core i7 8600k oc 5Ghz
    Memory (part number)Samsung DDR4 16GB
    Graphics Card #1ASUS NVIDIA GTX 1080
    MonitorASUS MS246
    Storage #1Samsung MZVPV256
    Storage #2Samsung MZVPV256
    CPU CoolerCorsair H110I v2
    Power SupplyPC 1200W Turbo-Cool 1200
    Keyboard ASUS SK2045

    Join Date
    Nov 2015
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    Quote Originally Posted by Vinny1001 View Post
    Hi,

    I'm sure many of you have seen myself as well as some others complain about some audio issues. This can also be seen on many other forums on the ROG boards, and few other brands. Google is a good friend.

    The issue:
    With realtek drivers from either realtek OR the Asus site, I get audio pops/thumps anytime audio is played from idle. Windows navigation's "click" noise turns into a super short "tick" After 10 seconds idle, it's a louder "tick", and when an audio channel is kept open, stuff sounds normal. Even opening a webpage that opens an audio channel makes a nasty crunch sound.

    *Windows default audio drivers work 100% normal*

    I have done the following:

    Stock BIOS
    Updated BIOS
    Don't even have my GPU in yet, but that works fine and doesn't change anything
    Tried multiple drivers, each time clean uninstall/install
    Reformatted countless times
    Removed all interference/wireless stuff
    Used previous builds PSU and 2 new ones
    Swapped all components muliple times
    Used different outlets/plugged all into same surge protector strip / tried different surge protector strips
    Tried many different drivers/MEI code updates from intel from their own site
    Playing with all audio settings / volume levels
    Disabled any audio settings not being used, no micophone
    Ran PC at performance, turned minimum cpu usage to 100%, disabled C states, speedstep, or any power saving features, EIST disabled.
    I have not installed AI suite, I am literally running the bare minimum
    Tried different sets of speakers, all speakers work everywhere else normal anyway (speakers confirmed working)
    I have the hyper evo heatsink and put it on lightly so it's not pressing hard down on the CPU just to eliminate that being an issue
    I have removed USB's, ethernet cable
    Used different cables, checked all cables, used the minimal cables/hardware (no extra HD's or fans)
    Tested PSU with PSU tester AND Multimeter, as well as the outlets
    I've done basically everything you can find on the internet about this issue, I may have not listed all here.
    I know my DPC latency was low, there weren't any crazy abnormal spikes

    Literally, this only happens with the realtek/Asus drivers, so hardware should be fine, especially since I went through replacements.

    I'm running G.Skill RAM that others in another thread are using without any audio issues. RAM has been stress tested, and is running at stock. They are in the correct, suggested slots. I am running the 6700k at STOCK. All stock BIOS 1402. BIOS updated without an issue. Windows 7 64x pro is installed correctly on my SSD. Only the SSD is plugged in and the M8HA is installed on a bench. I have a 850w corsair PSU.

    I have swapped through 3 CPU's, 5 mobo's, 2 PSU's, as well as trying my previous builds one, 2 sets of ram, and an extra replacement on the M8HA. I get the same issue each time. I have used the hardware on a Gigabyte, and an MSI, both which did not have this audio "tick" sound. They did have a sizzle sound anytime an audio channel opened though. This has been going on for months. The gigabyte had that constant hissing sound through headphones when the CPU was doing calculations, so basically all the time. Moving the mouse across the screen made it hiss louder. MSI and Asus don't do that hissing. Could this all lead to a ground issue? My outlets seem fine and the grounding is working, plus no other devices have issues.

    Asus admitted to this problem to me over the phone multiple times, as well as looking online at it to further investigate. Technical support suggested me after a week, to make sure the correct colored cables are plugged into the correct colored ports on the motherboard...

    What could possible be causing this? I have read a lot on power management relating to it. I ask people if they're on stock or OCing, because if you OC you may be keeping the power higher, so on idle it doesn't power down much. I see a lot too on people having laptops with this issue and they can disable power management on their realtek settings. Desktops don't have this. I tried doing it through registry but those registry files didn't exist for power management.

    Here are links to the audio files. Quality isn't the best but listen closely between the "ticks" and regular full window "clicks" I also mimicked the "thump" that plays I think through the bass, because my phone wouldn't pick it up, I mimicked it in a separate file because this "thump" plays right before the audio channel opens.

    Tick1:https://clyp.it/5evymx2y

    Tick2 (good clear ticks):https://clyp.it/q1aura1a

    Thump noise (it's a settle "thump" so bear with me):https://clyp.it/2fkyj3ad

    Regular windows click noise with windows default/audio channel open (full long regular click we all know navigating through folders):https://clyp.it/cctps45v

    Please bear with the quality, it sounds so much worse in person for what I am talking of, but just this is to understand it further.

    Please someone help me with this. I've been through so many replacements just to eliminate hardware, and now it's literally down to the drivers, unless some hardware is really bad and hiding good. All points to the drivers, and specifically realtek (all other drivers work with windows default audio driver)

    I really hope enough people can help troubleshoot this. I just don't get how some are running a similar set up and have no audio issues.
    Vinny,

    Did you ever try to take the GPU out of your system and see if the popping is gone? Did you ever take other components out of the system and test if the popping will be gone?
    Did you ever test the speakers without motherboard? Does it work?

  3. #33
    ROG Enthusiast Array Celador PC Specs
    Celador PC Specs
    MotherboardAsus VIII Maximus Hero
    ProcessorIntel Skylake 6700k
    Memory (part number)Corsair DDR 4 32gb 2400 Mhz RAM
    Graphics Card #1Nvidia GTX 970 - Asus Strix OC II
    Sound Cardbuilt-in piece of ****
    Storage #1OCZ Vertex SDD
    Storage #2WD Caviar Black 2TB
    CPU CoolerNoctua
    CaseThermaltake Tai-Chi
    Power SupplyThermaltake 1200W
    Keyboard Logitech g19s
    Mouse Logitech g602
    OS Windows 10 x64
    Network RouterAsus - AC RT68U

    Join Date
    Feb 2015
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    Quote Originally Posted by Legolas View Post
    Vinny,

    Did you ever try to take the GPU out of your system and see if the popping is gone? Did you ever take other components out of the system and test if the popping will be gone?
    Did you ever test the speakers without motherboard? Does it work?
    You have to have gpu and motherboard to test your speakers obviously. The issue appears only in windows, while playing any sounds. It's related to realtek drivers and supremefx chip. It's not a latency issue. If you look at the video i posted on the first page - the person is describing it in detail.

  4. #34
    ROG Guru: Yellow Belt Array Vinny1001 PC Specs
    Vinny1001 PC Specs
    MotherboardAsus Maximus VIII Hero Alpha
    ProcessorIntel Skylake 6700k 4.0GHz
    Memory (part number)G.Skill 2x 8GB DDR4
    Graphics Card #1Asus STRIX 1080 Ti
    MonitorBenQ XL2411
    Storage #1Samsung 850 Pro, 840 Pro, M.2 840 Evo
    Storage #22x 1TB WD Black
    CPU CoolerCorsair H60
    CaseCorsair Carbide 300R
    Power SupplyEVGA 850 Modular
    Mouse Swiftpoint The Z
    Headset Logitech G240
    Mouse Pad Swiftpoint The Z Mouse Pad
    Headset/Speakers 5.1 Logitech Surround Z506
    OS Windows 10 Pro, version 1703
    Network RouterAsus RT N66U

    Join Date
    Nov 2015
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    Quote Originally Posted by Legolas View Post
    Vinny,

    Did you ever try to take the GPU out of your system and see if the popping is gone? Did you ever take other components out of the system and test if the popping will be gone?
    Did you ever test the speakers without motherboard? Does it work?
    Oh yes, of course. I've done almost everything you can think of. I ran the system as bare as I could and still had the same issue. I even did many windows installations and tried different orders or drivers and windows updates, all resulting the same. System was ran with just the single SSD (have tried different SSDs even new and from previous build that work perfectly fine), PSU, CPU, 1 fan, RAM (tried multiple sets, Z170 ram, nothing changes)

    The speakers work fine everywhere else. Also, I plugged in my previous systems speakers (older ones) and those had the pop issue. Also, windows default audio drivers work, thus further proving the speakers aren't an issue.

    All audio works normal and as should on windows default audio drivers.

    My issue was recreated by Bahz on the forums here and he sent me two videos to confirm that the recreation he had was the issue I was experiencing.

    Quote Originally Posted by Celador View Post
    You have to have gpu and motherboard to test your speakers obviously. The issue appears only in windows, while playing any sounds. It's related to realtek drivers and supremefx chip. It's not a latency issue. If you look at the video i posted on the first page - the person is describing it in detail.
    Celador, a GPU is not needed to run a computer, and not needed to test speakers. I tested mine without the GPU, with my new GPU, and with my previous builds GPU.

    I agree it's related to realtek drivers and supremefx chip. I tried two other brands of motherboards, Gigabyte didn't have the pop issue, but left squealing noise on CPU usage through only headphones. MSI had the pop issue, but wasn't as bad.

    The video on the first page is interesting. I've seen it before. I do not consider that a fix. That just covers the issue . I should be able to run my system with the drivers provided and not have issues. This is how it's been on ALL previous builds. I am able to install everything normal and works as it should without doing anything extra.

    Please see the 2 following files that Bahz sent me to confirm the issue. One is normal audio, the other cuts out the sound as it plays, creating a tick-like sound anytime an audio channel opens or plays (the issue)

    https://drive.google.com/file/d/0B2i...ew?usp=sharing

    and

    https://drive.google.com/file/d/0B2i...ew?usp=sharing

    There is a clear difference.

    Anyone have any more insight?

  5. #35
    ROG Guru: White Belt Array aceisme PC Specs
    aceisme PC Specs
    MotherboardASUS Maximus VIII Hero
    Processori7-6700K
    Memory (part number)G.Skill Trident Z F4-3200C16D-16GTZB 16GB
    Graphics Card #1EVGA GTX 980TI Classified
    Sound CardOn board sound
    MonitorASUS ROG Swift PG278Q
    Storage #1Samsung 950 Pro Series 512GB M.2 SSD
    Storage #2Intel SSD 540s - 240GB - SSDSC2CW240A3
    CPU CoolerCorsair H115i
    CaseCorsair Obsedian 450D
    Power SupplyCorsair H850i
    Keyboard Logitech G910
    Mouse Logitech G502
    OS WIN10 Enteprise

    Join Date
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    Quote Originally Posted by Vinny1001 View Post
    Celador, I was contacted on the forums here by Bahz, and he sent me two audio clips, one showing the windows navigation sound, the "tick" noise issue, that I am having, and a regular full windows click between folders. I told him yes I am having the "tick" issue, and he was wanting to confirm with me that they have replicated it properly. He said he has been speaking to the engineering team already. I gave him more info and he said he will forward the extra info I gave to the motherboard engineers, and will also try to contact Realtek to further solve the issue.

    This wasn't the typical support, it was actually in depth and Bahz actually made two videos showing the audio issue I am having and regular audio, to confirm the issue I am having as well as showing they were able to replicate it.

    So they can replicate it, now they will attempt to find the root cause! Well, hopefully. lol.

    So I hope we're all in good hands here!
    Any update on this? The "pop" sound on startup or when the channel opens is starting to get on my nerve now......

  6. #36
    New ROGer Array
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    Try this to fix audio problems Asus Z170-A

    For all we have audio problems (click a pops) when CPU load is high, try this:
    go to BIOS / AI Tweaker / AI Overclock, change XMP to Auto and all options under this to Auto also.

    This fix all audio problems for me when high CPU or GPU loads.

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