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Asus g551jw blue screen

h3ll4ngel
Level 7
I got blue screen sometimes. Especially, when I shutdown and turn my laptop on, I absolutely got 1 blue screen time.
It appears: kmode exception not handled

I use Win 8.1 64bit pro
Bios: beta for avoid throttling (up to 83-85*C)
All drivers are normal.
No OC or modify

I setup win 8.1 again but it still appear.

Please help me.

p/s: 1 more question is the blue screen will affect my HDD right ?
I want to down to win 7 but g551jw doesnt have enough driver (not support) win 7 right ?
2,948 Views
3 REPLIES 3

h3ll4ngel
Level 7
Anyone can help ?

toronto699
Level 13
open device manager see if there are any yellow ? marks on any devices . if there are post the name of the device and version # here and what Bios Version do u have? Beta?
Bois 207 is latest for that machine

your drivers
http://support.asus.com.cn/Download.aspx?SLanguage=en&m=G551JW&p=3&s=714

TokoDude
Level 10
Check your Windows log files to see what could cause this.
And google the error code that's on the screen. Microsoft 's has most of those error's explained, what possibly caused it and what to do with it.
ACER PREDATOR G9-791 |Intel Core i7-6700HQ |16 GB RAM |GTX970M 3GB |FULL HD | 750GB SSD | Samsung 850 PRO & 2X M.2 SSD RAID 0
G75VW |Intel Core I7-3610QM |24GB RAM |GTX670M 3 GB |FULL HD | 526GB SSD | Samsung 840 EVO & 850 PRO
GL552VW |Intel Core i7-6700HQ |12 GB RAM |GTX960M 3GB |FULL HD | 256GB SSD | Samsung