View Poll Results: Are you interested in the G-SYNC upgrade program?

Voters
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  • Yes I’m interested and I live in the Americas

    76 32.90%
  • Yes I’m interested and I live in EMEA

    109 47.19%
  • Yes I’m interested and I live in APAC

    15 6.49%
  • Yes I’m interested and I live in another region (reply to post with your country)

    31 13.42%
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  1. #1171
    ROG Member Array
    Join Date
    Mar 2016
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    How can i check, that i'm on the list? I already payed for the upgrade on 23rd of May.

  2. #1172
    Super Moderator Array
    Join Date
    Jan 2013
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    100
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    2,227

    Quote Originally Posted by SLU82 View Post
    How can i check, that i'm on the list? I already payed for the upgrade on 23rd of May.
    I'm only helping with the U.S. list and trying to keep an eye on the Canadian list, so you probably want to follow-up with your local ASUS support to check the status and let Bahz know if you run into any problems.
    Thanks.

  3. #1173
    ROG Member Array
    Join Date
    Mar 2016
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    Quote Originally Posted by cl-Albert View Post
    I'm only helping with the U.S. list and trying to keep an eye on the Canadian list, so you probably want to follow-up with your local ASUS support to check the status and let Bahz know if you run into any problems.
    Thanks.
    Ok, thank you.

  4. #1174
    ROG Guru: Yellow Belt Array
    Join Date
    Jan 2015
    Reputation
    18
    Posts
    129

    Received an email from ASUS US Support concerning G751JY G-sync upgrade.

    Quote Originally Posted by cl-Albert View Post
    I'm only helping with the U.S. list and trying to keep an eye on the Canadian list, so you probably want to follow-up with your local ASUS support to check the status and let Bahz know if you run into any problems.
    Thanks.
    2 days ago I received an email from ASUS US with an attached form to fill out and send back ASAP.
    The attached form gave 3 choices:
    1) I would like to send in my notebook for the G751JY i7-4710HQ G-sync upgrade very soon;
    2) I would like to stay on the G-sync waiting list to see if the G751JY i7-4720HQ G-sync upgrade will be available;
    3) I am no longer interested in the G-sync upgrade program. Please remove me from the list.

    I went with choice #2, stay on the G751JY I7-4720HQ G-sync upgrade list. Since it'll be my second time sending in the notebook for this ASUS US
    G751JY G-sync upgrade I want the slightly faster i7-4720HQ CPU (2.6GHz ~ 3.6GHz) w/ the G-sync upgrade. That will make it worth sending
    my G751JY i7-4710HQ (2.5GHz ~ 3.5GHz) CPU w/out G-sync back in again!
    Last edited by Jon G; 07-05-2016 at 12:56 AM.

  5. #1175
    Ex-employee Array
    Join Date
    Jun 2020
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    108
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    2,154

    Quote Originally Posted by Orhan123 View Post
    Bahz, any update for motherboards with i7-4720hq processors for G751JT? Thanks in advance.
    Sorry for the late reply was away from the office for personal matters, the i7-4720HQ motherboardss for G751JT should be available for order very shortly, have you already contacted the service center in your country? If you have and still haven't able to get any further updates then please send me a private message with the following information:

    Full name:
    Contact number:
    Email:
    Current Open CaseID:
    Product serial number and model:

    Thanks,
    Bahz

  6. #1176
    ROG Guru: Green Belt Array
    Join Date
    Mar 2015
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    513

    hallo, i think before i get the upgrade with 4720, the parts will go out of stock because i got no news from mr. schänzer and when he is contacting me, he will another one apologize...
    i cross the fingers that this try would ending happy...
    p.s. have no open case id because mr. schänzer think its better to write only per email!
    Last edited by warryabel; 07-04-2016 at 09:19 AM.

  7. #1177
    ROG Guru: Black Belt Array toronto699 PC Specs
    toronto699 PC Specs
    Laptop (Model)G752-VY-DH78K , G751-JYDH72X
    MotherboardRog Tytan G30AB
    Processori7-4770K
    Memory (part number)32GB
    Graphics Card #1Asus Gold20th GTX980Ti
    Sound CardDell X-Fi Audigy SoundBlaster
    Monitor3 Acer K272HL
    Storage #1118 GB/OS
    Storage #22.72 TB
    CPU CoolerIntegrated Liquid-Cooled CPU
    CaseG30AB
    Power SupplyAsus 700 Watt
    Keyboard Razer BlackWidow Ultimate
    Mouse Razer Diamond Back
    Headset Sony Studio Professional , Razer Seiren Mic
    Mouse Pad Razer FireFly
    Headset/Speakers Logittech 5.1 Z-5500
    OS W 10
    Network RouterSagemon Fast 5250 Hub 2000

    Join Date
    Aug 2014
    Reputation
    96
    Posts
    2,497

    warryabel; Get A Case # ASAP Do Not Trust Any One With Email Get A Case # ASAP
    If U Need Help With That PM the OP of this Thread Bahz

    hallo, i think before i get the upgrade with 4720, the parts will go out of stock because i got no news from mr. schänzer and when he is contacting me, he will another one apologize
    i cross the fingers that this try would ending happy...
    p.s. have no open case id because mr. schänzer think its better to write only per email!
    You Must Get A Case # Because Time Is Running Out For The G-Sync Upgrade
    Do not Trust Any One By Emails Get a Case # ASAP , Do Not Trust Any One With Email Get A Case # ASAP
    If U Need Help With That PM the OP of this Thread Bahz
    https://rog.asus.com/forum/member.php?240188-Bahz
    Last edited by toronto699; 07-04-2016 at 07:28 PM.

  8. #1178
    ROG Member Array
    Join Date
    Mar 2016
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    Quote Originally Posted by toronto699 View Post
    warryabel; Get A Case # ASAP Do Not Trust Any One With Email Get A Case # ASAP
    If U Need Help With That PM the OP of this Thread Bahz

    hallo, i think before i get the upgrade with 4720, the parts will go out of stock because i got no news from mr. schänzer and when he is contacting me, he will another one apologize
    i cross the fingers that this try would ending happy...
    p.s. have no open case id because mr. schänzer think its better to write only per email!
    You Must Get A Case # Because Time Is Running Out For The G-Sync Upgrade
    Do not Trust Any One By Emails Get a Case # ASAP , Do Not Trust Any One With Email Get A Case # ASAP
    If U Need Help With That PM the OP of this Thread Bahz
    https://rog.asus.com/forum/member.php?240188-Bahz
    Hallo,

    Is the case number the same as invoice number ?

  9. #1179
    ROG Guru: Black Belt Array toronto699 PC Specs
    toronto699 PC Specs
    Laptop (Model)G752-VY-DH78K , G751-JYDH72X
    MotherboardRog Tytan G30AB
    Processori7-4770K
    Memory (part number)32GB
    Graphics Card #1Asus Gold20th GTX980Ti
    Sound CardDell X-Fi Audigy SoundBlaster
    Monitor3 Acer K272HL
    Storage #1118 GB/OS
    Storage #22.72 TB
    CPU CoolerIntegrated Liquid-Cooled CPU
    CaseG30AB
    Power SupplyAsus 700 Watt
    Keyboard Razer BlackWidow Ultimate
    Mouse Razer Diamond Back
    Headset Sony Studio Professional , Razer Seiren Mic
    Mouse Pad Razer FireFly
    Headset/Speakers Logittech 5.1 Z-5500
    OS W 10
    Network RouterSagemon Fast 5250 Hub 2000

    Join Date
    Aug 2014
    Reputation
    96
    Posts
    2,497

    RMA number is your case number or Case ID number if in doubt contact Bahz The Forum Administrator he can confirm it for u . Without a case # u will be without the upgrade if the upgrade ends before the parts are available. Why this is confusing is an understatement. Id contact Bahz to be absolutely sure send him all your info Do Not Trust An Email From Some Repair Centre or shop without a Case ID# or RMA # For G-Sync UpGrade
    Full name:
    Contact number:
    Email:
    Current Open CaseID:
    Product serial number and model:

    https://rog.asus.com/forum/member.php?240188-Bahz
    Last edited by toronto699; 07-04-2016 at 09:43 PM.

  10. #1180
    ROG Guru: Green Belt Array
    Join Date
    Mar 2015
    Reputation
    8
    Posts
    513

    im sure im on the list because i have confirmation from bahz and local support...but the only thing i get is email with the words we contact you when we have news
    about the upgrade,its evrytime the same result...sorry we apologize
    p.s. ok my fault with case id...all ok but nothing new

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