View Poll Results: Are you interested in the G-SYNC upgrade program?

Voters
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  • Yes I’m interested and I live in the Americas

    76 32.90%
  • Yes I’m interested and I live in EMEA

    109 47.19%
  • Yes I’m interested and I live in APAC

    15 6.49%
  • Yes I’m interested and I live in another region (reply to post with your country)

    31 13.42%
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  1. #431
    New ROGer Array
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    I just got a response from the UK team saying it's still USA only.
    Emails travel quite slow these days...

  2. #432
    ROG Enthusiast Array Akik82 PC Specs
    Akik82 PC Specs
    Laptop (Model)G751JY-T7052H
    MotherboardHM87
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    Graphics Card #1GeForce GTX 980M 4GB
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    Hi Bahz,
    Do you know if the program has started in France please ?
    Thanks.

  3. #433
    ROG Guru: Yellow Belt Array antoine52200 PC Specs
    antoine52200 PC Specs
    Laptop (Model)G751JT
    MotherboardASUS
    Processori7-4720HQ OC at 3.8Ghz
    Memory (part number)16Go 1600Mhz OC
    Graphics Card #1NVIDIA GTX 970M OC
    OS Win10 64bits
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    Quote Originally Posted by Akik82 View Post
    Hi Bahz,
    Do you know if the program has started in France please ?
    Thanks.
    j'ai eu une réponse positive d'asus france hier matin, ils demande adresse, email et telephone et l'envoient au service qui est en charge de cet mise a jour..

    Donc tu peux les contacter via leur site.

  4. #434
    ROG Enthusiast Array Akik82 PC Specs
    Akik82 PC Specs
    Laptop (Model)G751JY-T7052H
    MotherboardHM87
    Processori7-4710HQ
    Graphics Card #1GeForce GTX 980M 4GB
    Storage #1SSD M.2 PCIE 256GB
    Storage #21 TB 7200 rpm
    Power SupplyDelta 230W
    Mouse Steelseries Diablo III
    Headset Steelseries Siberia Elite Prism
    Mouse Pad Steelseries Diablo III
    OS Windows 10 x64
    Accessory #1 Asus ROG Backpack

    Join Date
    Nov 2014
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    Quote Originally Posted by antoine52200 View Post
    j'ai eu une réponse positive d'asus france hier matin, ils demande adresse, email et telephone et l'envoient au service qui est en charge de cet mise a jour..

    Donc tu peux les contacter via leur site.
    Ah d'accord, j'ai eu le même mail hier mais je voulais la confirmation de Bahz. Merci !

  5. #435
    ROG Member Array
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    Quote Originally Posted by Zickzack View Post
    Make it avaible in Sweden PLZ !

    Name: Zacky
    Sweden
    Email: zacky@live.com


    G751JY Owner!
    Contact the support i already got a positive answer from asus nordic, program is live.
    i know its live for sweden because they asked for payment in SEKK and im in Denmark :P so yes its live for sweden

  6. #436
    ROG Guru: White Belt Array
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    Quote Originally Posted by Bahz View Post
    I did already forward the responses for UK users and it seems like a few people are now receiving positive responses from the UK service team. For when they will start accepting the applications, I haven't received any updates on that yet.
    Well Mr Bahz 2 days ago i sent email to asus uk they told me this only for usa

  7. #437
    ROG Guru: White Belt Array
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    I just had a phone call with Asus UK
    And i told them about the program and about Bahz told them about the upgrade
    Asus uk they told me this is not true anyone told you this is false information
    They said this only available for usa anyone said that from different countries this not true
    After he told me who Is Bahz is he working for asus ? I said go rog forums check by your self
    He checked he said i see the thread but i dont know why this guy posted this because this is not true he said from Asus headquarters told us this is only for usa
    And i said sime guys from germany got this offer from asus germany he told me no this not true
    So now i am really confused pleae Mr Bahz can you explain that or tell asus uk WAKE UP
    Last edited by Rawand; 02-26-2016 at 12:58 PM.

  8. #438
    ROG Guru: Yellow Belt Array
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    Quote Originally Posted by xamoel View Post
    german support knows about that already, it's 87€ plus shipping. I'll still wait for others to complete it though.
    yea, i get a mail today, so i can confirm that, 87,69 Euro + shipping

    i ask them many question about what will be changed, duration and where and about warranty.......etc.

    still waiting about his answer then i will upgrade, maybe, i think nf tools 3.2 is to cool
    Last edited by kingjezdi; 02-26-2016 at 02:14 PM.

  9. #439
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    Quote Originally Posted by Bahz View Post
    Please refrain from trying to reword swear words to avoid the swear filter, this is a warning as the next time I will give you a temp ban.

    I can check with our service team on the turnaround time for the repair process for your country, I'll PM you once I get a reply.

    This is excel file, which was attached to email :
    https://www.dropbox.com/s/mcjb949ler...xxxxx.xls?dl=0

    If somebody want me to pay before, i expect
    - detail list of changes to my laptop
    - specific time, how long will upgrade take - 90 days without laptop is unreal.
    - can i unmount hdd with my data (the most important)
    - which service centre will do the upgrade, can i deliver it to that place (no shipping cost)

    How can they want me to pay before with such ignorance about basic informations ?
    This is really terrible support.

  10. #440
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    I'm from the United States, New York and support said the upgrade is not available to me,

    "For this issue, have you firstly vote in the poll under this forum?
    Unfortunately this upgrade currently hasn't been officially accounced to all the Local service centers, so I am afraid you wouldn't be able to apply this upgrade this
    time.

    Thanks for your understanding and sorry for the inconvenience.


    An email survey will be sent to you within the next 5 days. Please be sure to rate the service I provided to you today.

    Best Regards,
    Carter X."


    But according to the thread it is available in the US, please help.

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