View Poll Results: Are you interested in the G-SYNC upgrade program?

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  • Yes I’m interested and I live in the Americas

    76 32.90%
  • Yes I’m interested and I live in EMEA

    109 47.19%
  • Yes I’m interested and I live in APAC

    15 6.49%
  • Yes I’m interested and I live in another region (reply to post with your country)

    31 13.42%
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  1. #961
    nb Array NeoBeum PC Specs
    NeoBeum PC Specs
    Laptop (Model)G751JY
    MotherboardHM87
    Processori7-4860HQ
    Memory (part number)32Gb Kingston Hyper-X
    Graphics Card #1nVidia GTX980M
    Storage #1Samsung 950 Pro NVMe 256 Gb, Samsung 850 Pro 512 Gb
    Storage #22 TB HGST 7KRPM RAID0
    OS Windows Server 2016 Datacenter
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    Quote Originally Posted by Julian77 View Post
    Updates from APAC Region. I got a reply from ASUS APAC and they indicated the upgrade is still not ready for Singapore. Below is their email and i quote.

    "For your issue, we've escalated your issue to higher level and received response that: Currently, the G-sync upgrades has not been available in Singapore yet, and they are still in the middle of planning.

    Please kindly wait and we will try our best and we will contact you on the following day
    Thank you again for your patience and good will.

    If you have any further questions, comments, or concerns please do not hesitate to let us know. We will be more than happy to assist you.

    ASUS Support Web: http://support.asus.com

    Technical Support: http://vip.asus.com/eservice/techserv.aspx

    Have a nice day.

    Best regards,

    Linda

    Customer Service Center

    ASUSTek Computer Inc."

    Bahz - Any idea if the memo was also sent to Singapore? Thanks!
    Australia will be the last of the regions to get the update. Just like the domestic market. Hopefully all the issues would have been solved by the time it's our turn.
    <img src="eckyeckypoobah.gif" onerror="alert('An error occurred loading the image.')" />

  2. #962
    Ex-employee Array
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    For most of the countries in APAC (Asia Pacific), the program application may be delayed a bit due to low demand and also since the parts are currently still out of stock. Please contact customer service and let them know you would like to be on the waiting list and they'll contact you when the program is ready and the parts are in stock.

  3. #963
    ROG Guru: Green Belt Array hexaae PC Specs
    hexaae PC Specs
    Laptop (Model)ASUS Gaming Laptop GL703GS
    MotherboardIntel HM370 Cannon Lake-H
    Processori7-8750H
    Memory (part number)32GB DDR4 @2666MHz (dual-channel)
    Graphics Card #1NVidia GTX 1070 8GB
    Monitor1080p 144Hz 17" G-Sync AUO B173HAN03.2
    Storage #11TB SSD Crucial MX300
    Storage #2NVMe Samsung PM916
    Mouse ROG Strix Carry Wireless-BT mouse
    Mouse Pad MouseRug collection
    Headset/Speakers Realtek HD (ALC295)
    OS Windows 10 PRO x64
    Accessory #1 XBox One Bluetooth gamepad
    Accessory #2 Hori Fighting Stick Mini
    Accessory #3 4K Blu-Ray UHD USB Archgon Star
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    My Experience (122€. Sent from Italy on 25 March 2016 to ASUS Holland, received 20 Apr 2016):

    G751JY-T7134H

    Before:
    i7-4710HQ
    GTX 980m
    no G-Sync
    CPU temp ~95°C max load

    After:
    i7-4860HQ
    GTX 980m
    G-Sync
    CPU temp ~93°C max load
    Speakers not working: left audio muted or coming from subwoofer, right audio coming from left speaker. Bad reassembly and cables connection probably.
    Last edited by hexaae; 04-21-2016 at 09:14 AM.

  4. #964
    ROG Guru: Green Belt Array
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    nothing new from me in germany. after herr schänzer&bahz has escalated my gsync wish but nothing after over 3 month no response from serviceteam.

  5. #965
    ROG Member Array CLass PC Specs
    CLass PC Specs
    Laptop (Model)Asus ROG G752VS
    MotherboardAsus Maximus Ranger VIII
    ProcessorIntel I7 6700K @ 4.5Ghz
    Memory (part number)2x8GB DDR4 3000Mhz CL15
    Graphics Card #1Asus ROG STRIX GTX1080 OC
    Sound CardOnboard
    MonitorAsus ROG Swift PG278Q WQHD 144Hz G-Sync 3DVision2
    Storage #1Samsung 840 PRO
    Storage #2Raid0 Velociraptors 600GB
    CPU CoolerCorsair H110
    CaseFractal R4
    Power SupplyEnermax Platimax 750W
    Keyboard Gigabyte Aivia Ghost
    Mouse Asus ROG Gladius
    Headset Asus ROG Orion
    OS W10 x64

    Join Date
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    Quote Originally Posted by warryabel View Post
    nothing new from me in germany. after herr schänzer&bahz has escalated my gsync wish but nothing after over 3 month no response from serviceteam.
    Thats really weird! Because also Mr. Schaenzer has contacted me several Times, and i already have my G-Sync Upgraded, perfectly working Laptop in front of me!
    Have you already transferred the cash? Why no Pick-Up Schedule? Hope youll get your upgrade soon!

    Grüße aus Bayern..

  6. #966
    ROG Guru: Green Belt Array
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    Quote Originally Posted by CLass View Post
    Thats really weird! Because also Mr. Schaenzer has contacted me several Times, and i already have my G-Sync Upgraded, perfectly working Laptop in front of me!
    Have you already transferred the cash? Why no Pick-Up Schedule? Hope youll get your upgrade soon!

    Grüße aus Bayern..
    never get paidinfo or else...

  7. #967
    ROG Member Array
    Join Date
    Jun 2015
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    Quote Originally Posted by Bahz View Post
    For most of the countries in APAC (Asia Pacific), the program application may be delayed a bit due to low demand and also since the parts are currently still out of stock. Please contact customer service and let them know you would like to be on the waiting list and they'll contact you when the program is ready and the parts are in stock.
    Thanks Bahz for the follow-up comments. Appreciated. Ok will reply accordingly. Hopefully this finally does comes to APAC region with some success.
    Last edited by Julian77; 04-21-2016 at 02:14 PM. Reason: Typo

  8. #968
    New ROGer Array
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    Jun 2015
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    Houra!!

    Just one word to say I recieve mine today , 1 month past at LETMEREPAIR France .
    A lot of email to ASUS, a lot of call to Service but now its OK and temps are like usual.

    Thanks Asus

  9. #969
    ROG Member Array
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    My Experience (122€. Sent from Italy on 22 March 2016 to ASUS Holland, received today 21 Apr 2016):

    G751JY-T7134H

    Before:
    i7-4710HQ
    GTX 980m
    no G-Sync
    CPU temp unknown

    After:
    i7-4860HQ
    GTX 980m
    G-Sync
    CPU temp think normal
    All works fine, speakers, g-sync. And now I have also an M2 port for PCIe HD, that I hadn't before.

  10. #970
    ROG Enthusiast Array stylemongo's Avatar
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    Quote Originally Posted by warryabel View Post
    never get paidinfo or else...
    i'm waiting for the pickup to ASUS Netherland... since three weeks....

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