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  1. #31
    ROG Guru: Yellow Belt Array ROG_HARDCORE PC Specs
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    Quote Originally Posted by CerealKillerGuy View Post
    From the Asus site, i took the 2nd version of Display Drivers because they contained the 1.3.34.3 HD Audio drivers. Installed it. No heating problems. I'm happy now!
    Reported problem to Nvidia also.
    Tested with your solutions, heating still persist.

    How nvidia HD audio would interfere since it has its on bus? I was noticing that it only heating up when amplifying signals to internal transducer ( speaker /woofer ).
    Your Realtek IC aren't heating up it was due to no Drivers and sonic studio installed. which may resulting bad audio listening experience.

    After month trying / discovering, i'm afraid to say that this problem may / will stick on G752VY forever. Hopefully ASUS Officials have some words / statements regarding this issues.
    Product quality and reliability related.

  2. #32
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    Before reverting to this driver, the area of the jack would stay hot all the time, even though i wasn't playing any sound at all. Now, it gets a bit warmer (but not as warm as before) only when i play sound.
    For me, it is a big improvement.
    Last edited by CerealKillerGuy; 05-19-2016 at 06:17 PM.

  3. #33
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    OMG I see I'm not alone ... have the same problem... looking for the solution

  4. #34
    ROG Guru: Yellow Belt Array ROG_HARDCORE PC Specs
    ROG_HARDCORE PC Specs
    Laptop (Model)GX501VI Zephyrus
    MotherboardROG RAMPAGE VI EXTREME
    ProcessorIntel® Core™ i9-7980XE
    Memory (part number)64GB DDR4-4700MHz Trident Z RGB
    Graphics Card #1ROG Poseidon GeForce® GTX 1080 Ti Platinum edition
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    Be aware that overheating IC may damage and malfunction on anytime. If you don't want to go for world's worst after sales service provider, ASUS. Do make sure it wont overheat spike 90 degree for too long.

    To workaround for now, Always keep the headphone/ external speaker / headset connected.
    or

    Mute or lower the audio volume also will reduce overheating during using internal speaker.

    I don't know man, i'm tired of this shxt. tired of waiting fix, tired of trying, tired of caring for "perfect"
    because only god is perfect.

  5. #35
    ROG Guru: Orange Belt Array
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    My G752VY does heat up as well on that side. The thunderbolt 3 port and the headphone amp seem like the most likely causes of the heat. Especially if the ports are being used. I've pulled out USB devices that are not warm but hot to the touch after gaming at a lan. I don't think its abnormal or detrimental to the laptop. USB 3.0/thunderbolt/amplified audio ports. There are a lot of ports on that side. While the surface of the laptop does not get hot, the internals in that area definitely do when in use. Just seems like normal operation though. haven't had a problem with it. As far other people complaining of the weight of the laptop, come on. This is a desktop replacement and a gaming laptop. You should have looked into the specs more carefully before you purchased this to know exactly what you are getting. It's basically a portable desktop with monitor that's 10lbs.

    Although the screen bleeding, I feel sorry for you guys. I wouldn't put up with some of the bleeding people have posted in some threads on here. Some are just crazy bad for a laptop of this caliber/price.
    ALIENWARE R17 R5 - i7 8750H - GTX 1070 @ 1.9Ghz - 16GB DDR4 - NVMe 970 EVO 1TB - SSD 960 EVO 1TB
    SOLD: ASUS G703VI-XH74K
    RETIRED: ASUS G752VY-DH72
    RETIRED: ASUS G750JH DB71
    RETIRED:ASUS G74Sx DH72

  6. #36
    ROG Guru: Yellow Belt Array ROG_HARDCORE PC Specs
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    Dissembled G752VY, turn on and testing audio, the Realtek IC heats up so bad that it burn my hand, i should not have touched it...

    fuh.. why i pay so much so something that don't even work normally. Just Normal will be great. I'm not demanding for super power monster flying out from the G752VY.

  7. #37
    ROG Guru: Yellow Belt Array ROG_HARDCORE PC Specs
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    Laptop (Model)GX501VI Zephyrus
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    Ok, so today i obtain latest realtek audio drivers, and after setup, i went to
    regedit >> HKEY_CURRENT_USER >> SOFTWARE >>REALTEK >> AUDIO >> RTKNGUI64 >> POWERMGNT

    Setting as :

    Delaytime = 0
    Enable = 1
    OnlyBattery = 0
    Powerstate = 0

    Result :
    No pop sound, NO heating

    for now the audio ic not heating up, everything seems fine for now. still testing.

    everyone with this issues can test and report here. thank you.

    Latest official Realtek driver here :

    v6.0.1.7824 from Realtek: ftp://ftp3.realtek.com.tw/Realtek/Ge..._Win7_WHQL.zip

    Win 7,8,8.1,10 x32/64
    PackageVersion = PG445
    DriverVer= 05/17/2016, 6.0.1.7824

    Username: spcust
    Password: hwwk758z



    EDIT : STILL GETTING HOT, VERY HOT
    Last edited by ROG_HARDCORE; 05-22-2016 at 01:30 PM. Reason: STILL GETTING HOT, VERY HOT

  8. #38
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    After I've contacted Asus support and described the problem, they suggest me to apply an RMA and then send the unit so they can have a detail check for it and then fix the problem. Have some of you guys tried go through that?

  9. #39
    ROG Guru: Yellow Belt Array ROG_HARDCORE PC Specs
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    Quote Originally Posted by vich05 View Post
    After I've contacted Asus support and described the problem, they suggest me to apply an RMA and then send the unit so they can have a detail check for it and then fix the problem. Have some of you guys tried go through that?
    Yup, already replaced the motherboard. No luck.

    Do let us know if anyone manage to obtain hardware updates, or any fixes.

  10. #40
    ROG Guru: White Belt Array
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    I have the same issue with my G752VY. Realtek audio chip getting hot like HELL. Almost burned my rigiht hand thru chasis. Nothing really helps, even disabling audio driver indevice manager
    audio chip is still hot buy not hell hot. I suppose it is hardware problem, to high/strong driving current.

    Should change the thread topic to: "G752 Realtek audio chip overheating"
    Last edited by winyl; 06-23-2016 at 06:25 PM.

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