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  1. #1
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    Question Win 10 update installs newer problematic Intel GPU drivers, are ones here outdated?

    The drivers from windows update are causing an error at every boot (igfxHK.exe stopped working) and possibly some other issues.
    Downgrading to the ones on this page solves it but windows update wants to and does install it again.
    I remember there being a way to stop drivers in windows update and I can probably find that solution and stick with the ones asus provides.
    Just posting if anyone knows something. Is the drivers on the page old? Will they be updated? (to ones that doesn't crash)

    Is this related? Is that included with drivers or is it separate? http://www.pcworld.com/article/30243...e-utility.html
    Should I download my drivers from Intel to fix this? Or just contact Intel?

    In the meantime I will try to use the “Show or hide updates” troubleshooter to stop the driver from installing. If you got alternatives let me know.

    The problematic driver is 20.19.15.4331 and the newest on the asus download page is 10.18.15.4248.


    Code:
    Motherboard model: MAXIMUS VII RANGER Rev 1xx
    
    UEFI Version: 2902
    
    CPU: Intel Core i5-4690K CPU @ 3.50GHz
    
    Memory kit part number (s) and amount in GB: KHX1866C10D3/8G x2 16 gig.
    
    
    GPU: NVIDIA GeForce GTX 660 Ti
    Intel HD Graphics 4600
    
    
    
    SSD/HDDs/Optical drives:
    INTEL SSDSC2CW240A3
    WDC WD10EARS-00Y5B1
    WDC WD5000AAKS-00D2B0
    Seagate Expansion Desk SCSI Disk Device
    
    PSU: ATX 12V V2.3, 80 Plus Bronze, Standard. 4x 6+2-pin PCIe, 8x SATA,
    
    USB Devices (model/version number): skipping unless you really need to, not sure how to copy easily.
    
    Monitor:
    SONY TV on NVIDIA GeForce GTX 660 Ti
    BenQ GW2450H on NVIDIA GeForce GTX 660 Ti
    DELL 1703FP on Intel HD Graphics 4600
    
    CPU Cooler: Stock
    
    PC CASE: Fractal Design Define R5 (Black) ATX Mid Tower Case
    
    Operating system: Microsoft Activated yes/no? Windows 10 Pro 64-bit, activated.
    
    
    Drivers Installed (include version): if requested
    
    Any third Party temp/voltage software installed: No
    
    System Overclocked (provide details)? no

  2. #2
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
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    Hello Forcen

    Welcome to the ROG forum !

    Use the driver that works for the igpu, here is a video to show how to configure windows updates start at 4:50.

    http://www.bing.com/videos/search?q=...F3&FORM=VRDGAR

  3. #3
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    Quote Originally Posted by Nate152 View Post
    Hello Forcen

    Welcome to the ROG forum !

    Use the driver that works for the igpu, here is a video to show how to configure windows updates start at 4:50.

    http://www.bing.com/videos/search?q=...F3&FORM=VRDGAR
    Thanks!

    I installed the one from the asus website and then I hid the intel gpu driver windows update from installing using the link I posted. It seems to work, the new driver does not install anymore.
    About the 4:50 thing, I had no trouble stopping it from installing if that's what you meant. Just ran the asus drivers and downgraded the driver, rebooted and ran the hide tool thing.

    I kind of found a workaround to the problem as I was writing the post, I was just curious if the driver should be installed by anyone since it isn't on the website. Or if I was the only one with this problem, is that driver broken for everyone?
    I tried the intel update thing, and it told me to update to version 15, but also to use drivers from manufacturers if they had any available. I didn't install it.
    Will asus release a new driver? Should I never update any drivers from windows update if asus has older ones on their site?

  4. #4
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
    Memory (part number)16GB G.Skill Trident Z 4025MHz 17-17-17-39-2T
    Graphics Card #1Titan Xp - EKFC waterblock
    Graphics Card #2Titan Xp
    Sound CardROG SupremeFX 2015
    MonitorHP ZR30w
    Storage #1Toshiba OCZ VX500 256GB
    CPU CoolerSwiftech Apogee GTZ
    CaseThermaltake Armor+ VH6000
    Power SupplyEVGA Supernova 1600w Titanium
    Keyboard Cyberpower Skorpion K2
    Mouse Razer Basilisk
    Headset Sennheiser HD6XX / Modmic 5
    OS Windows 10 Home 64 bit
    Accessory #1 Asus optical drive
    Accessory #2 Koolance ERM-2K3U
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    If you have a pcie gpu there's no need to install the iGPU driver, I don't install it.

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