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  1. #1
    New ROGer Array
    Join Date
    Jan 2016
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    1

    G550 Keyboard light not working after motherboard replacement

    Hi everyone

    Just had my motherboard replaced on my G550 (for the second time!), and the keyboard lights are no longer working.

    - Other keyboard special functions ARE working, including screen brightness, wifi on/off, etc, and I've turned on the ASUS on screen thingy, which shows up for those functions but not when I try the keyboard light keys.

    - The keyboard doesn't flash when I reboot.

    - I've tried reinstalling the ATKPackage - no change.

    - BIOS is at the latest version

    Any ideas would be greatly appreciated...

    Thanks
    Jay

  2. #2
    ROG Member Array
    Join Date
    Feb 2014
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    10
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    15

    happens with me too
    service center says it's because there is some installtion required to work in it
    don't know exactly the name but it must be it

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