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  1. #1
    New ROGer Array Eodbrad PC Specs
    Eodbrad PC Specs
    MotherboardRog Maximus Extreme VIII
    ProcessorI7-6700k
    Memory (part number)Corsair dominator ddr4 2666
    Graphics Card #1EVGA 980ti Hybrid
    Sound CardOnboard sound
    MonitorAsus Pb278
    Storage #1Samsung 950 pro 512gb m.2
    Storage #2WD black 6tb sata3
    CPU CoolerCorsair hydro 110i gtx
    CaseNzxt phantom 820
    Power SupplyAntec 850w
    Keyboard Strix tactics pro
    Headset Kingston cloud 2
    OS Win7 pro 64bit

    Join Date
    Feb 2016
    Reputation
    10
    Posts
    4

    Strix tactic pro, shift key issue

    Recently built a new z170 system,

    Motherboard detects and uses the tactic pro keyboard in bios just fine. However, while in Windows 7 if I use the shift key + any other key it will not perform the shift function. No capital letters, no combinations, no special characters. I have not set up any macros and wondering what might be wrong. Do I need to update keyboard bios? General single use keys work just fine, the f series keys perform as expected, other normal key (alt/ctrl) combos seem to work just fine. It's a bit of a pain, as most of my passwords use special characters. Any tips?

    Win7 pro 64bit, asus Maximus extreme VIII, i7-6700k, corsair ddr4 2666, Evga 980ti hybrid, Samsung 950 m.2 OS drive.

  2. #2
    Ex-employee Array
    Join Date
    Jun 2020
    Reputation
    108
    Posts
    2,154

    Welcome to the ROG forum!

    Yes you do need to make sure you have the newest firmware for the keyboard. Please check on the product page and download both the latest version of the software and firmware.

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