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  1. #1
    ROG Enthusiast Array DefiantReaper PC Specs
    DefiantReaper PC Specs
    MotherboardMSI Z170A XPOWER GAMING TITANIUM
    Processori7 6700k
    Memory (part number)16GB Ripjaws DDR4 3000MHz
    Graphics Card #1ASUS ROG GTX 980TI 20th Anniversary
    Sound CardRealtek ALC1150 onboard
    MonitorDell 25" 1080p
    Storage #1Samsung 850 EVO 250GB
    CPU CoolerEK Supremacy
    CaseTt Core X71
    Power SupplyCorsair AX760i
    Keyboard Razor Blackwidow
    Mouse Razor Mamba
    Mouse Pad Asus ROG 20th Anniversary
    Headset/Speakers Samsung 5.1 Surround Theater
    OS Windows 10
    Accessory #1 NZXT Sentry 3
    Accessory #2 NZXT HUE+
    Accessory #3 Thermaltake Commander fan hub
    DefiantReaper's Avatar
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    RMA 980Ti Poseidon, Fingers crossed

    Well I just sent out my GPU last night and it should be received at the repair facility this morning. Here's the details...

    My gpu was working until it hit load (started up fallout 4) and my computer started turning off and on simultaneously to protect itself again my deadly gpu. Which was sparking on the back side in between the pcie slot and gpu fan plug/header (ON GPU)

    Why are my fingers crossed? Because before I tested my 980Ti I took off the back plate to finish my build theme and therefore "broke" my screw temper sticker.. as shown...

    Click image for larger version. 

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    This is what my build was... now currently waiting on asus to hopefully send me a correctly working $700 video card! I saw somewhere on the ASUS website while doing a RMA it states for gpu
    "Must return with original heatsink or considered damaged"
    So I'm assuming that asus is lenient like evga and msi on warranties.


    Click image for larger version. 

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    All I know is that if ASUS doesn't honor the warranty.. they will lose me for life.. and I always buy expensive hardware.

  2. #2
    ROG Guru: Gold Belt Array Menthol PC Specs
    Menthol PC Specs
    MotherboardM 10 Apex / XI gene
    Processor8700K / 9900K
    Memory (part number)2x8 Gskill Trident Z 4266/2x2x8 Gskill Trident Z 4500
    Graphics Card #1RTX 2080ti / GTX 1060
    Sound CardSoundBlaster Ae5 / Onboard
    MonitorBENQ 32" 4K
    Storage #1Intel 900p 480GB/Samsung 960 Pro 1TB
    Storage #2Intel 750 1.2TB/Plextor 1 TB 2X 950 Pro
    CPU CoolerCorsair H150i AIO / H1110i
    CaseCorsair 740 ? Lian Li Air
    Power SupplyCorsair AX 1200i / AX 1200i
    Keyboard Corsair
    Mouse ASUS Strix
    Headset HyperX Cloud Alpha
    Mouse Pad ASUS
    Headset/Speakers Logitech Z906
    OS 10 X64 Pro
    Network RouterVerizon Fios
    Accessory #1 Intel Wifi BT pcie card
    Accessory #2 Red Bull
    Accessory #3 English Breakfast Tea
    Menthol's Avatar
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    Please report back hear on if they except your card, I hate the fact that these stickers have been placed on some manufacturers cards, even if I don't put a water block on my card usually the first thing I do is re-past my cards as it is common for video cards to come with way to much TIM and a re-past of quality TIM can reduce temps considerably, EVGA's support policies have me buying there cards almost exclusively

  3. #3
    ROG Enthusiast Array DefiantReaper PC Specs
    DefiantReaper PC Specs
    MotherboardMSI Z170A XPOWER GAMING TITANIUM
    Processori7 6700k
    Memory (part number)16GB Ripjaws DDR4 3000MHz
    Graphics Card #1ASUS ROG GTX 980TI 20th Anniversary
    Sound CardRealtek ALC1150 onboard
    MonitorDell 25" 1080p
    Storage #1Samsung 850 EVO 250GB
    CPU CoolerEK Supremacy
    CaseTt Core X71
    Power SupplyCorsair AX760i
    Keyboard Razor Blackwidow
    Mouse Razor Mamba
    Mouse Pad Asus ROG 20th Anniversary
    Headset/Speakers Samsung 5.1 Surround Theater
    OS Windows 10
    Accessory #1 NZXT Sentry 3
    Accessory #2 NZXT HUE+
    Accessory #3 Thermaltake Commander fan hub
    DefiantReaper's Avatar
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    Feb 2016
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    Yeah if they don't accept my RMA they will lose an asus fan for life..

    The pc enthusiasts tinker with pc parts anyways so there shouldn't be void stickers on them... just don't accept physical damage imo

    But I will Def keep everyone informed. I am thinking they will most likely swap it out. I mean it is a $700 card and all...

  4. #4
    ROG Enthusiast Array DefiantReaper PC Specs
    DefiantReaper PC Specs
    MotherboardMSI Z170A XPOWER GAMING TITANIUM
    Processori7 6700k
    Memory (part number)16GB Ripjaws DDR4 3000MHz
    Graphics Card #1ASUS ROG GTX 980TI 20th Anniversary
    Sound CardRealtek ALC1150 onboard
    MonitorDell 25" 1080p
    Storage #1Samsung 850 EVO 250GB
    CPU CoolerEK Supremacy
    CaseTt Core X71
    Power SupplyCorsair AX760i
    Keyboard Razor Blackwidow
    Mouse Razor Mamba
    Mouse Pad Asus ROG 20th Anniversary
    Headset/Speakers Samsung 5.1 Surround Theater
    OS Windows 10
    Accessory #1 NZXT Sentry 3
    Accessory #2 NZXT HUE+
    Accessory #3 Thermaltake Commander fan hub
    DefiantReaper's Avatar
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    Well so far they have had my gpu since Tuesday and I haven't heard anything yet.
    It's been over 73hrs.
    Almost like they are waiting for me to contact them first. Not sure...
    I'm going to wait until Monday and if I don't recieve call or email I will call them. Or maybe I'll call them today. Not sure yet what to do.

  5. #5
    ROG Enthusiast Array DefiantReaper PC Specs
    DefiantReaper PC Specs
    MotherboardMSI Z170A XPOWER GAMING TITANIUM
    Processori7 6700k
    Memory (part number)16GB Ripjaws DDR4 3000MHz
    Graphics Card #1ASUS ROG GTX 980TI 20th Anniversary
    Sound CardRealtek ALC1150 onboard
    MonitorDell 25" 1080p
    Storage #1Samsung 850 EVO 250GB
    CPU CoolerEK Supremacy
    CaseTt Core X71
    Power SupplyCorsair AX760i
    Keyboard Razor Blackwidow
    Mouse Razor Mamba
    Mouse Pad Asus ROG 20th Anniversary
    Headset/Speakers Samsung 5.1 Surround Theater
    OS Windows 10
    Accessory #1 NZXT Sentry 3
    Accessory #2 NZXT HUE+
    Accessory #3 Thermaltake Commander fan hub
    DefiantReaper's Avatar
    Join Date
    Feb 2016
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    Quick status update.
    I called the asus rma department and the guy told me that it's currently being repaired!!
    Also said that it should be shipped out within 5-7 days!
    Wow! Must say I'm impressed so far.

  6. #6
    ROG Guru: Gold Belt Array Menthol PC Specs
    Menthol PC Specs
    MotherboardM 10 Apex / XI gene
    Processor8700K / 9900K
    Memory (part number)2x8 Gskill Trident Z 4266/2x2x8 Gskill Trident Z 4500
    Graphics Card #1RTX 2080ti / GTX 1060
    Sound CardSoundBlaster Ae5 / Onboard
    MonitorBENQ 32" 4K
    Storage #1Intel 900p 480GB/Samsung 960 Pro 1TB
    Storage #2Intel 750 1.2TB/Plextor 1 TB 2X 950 Pro
    CPU CoolerCorsair H150i AIO / H1110i
    CaseCorsair 740 ? Lian Li Air
    Power SupplyCorsair AX 1200i / AX 1200i
    Keyboard Corsair
    Mouse ASUS Strix
    Headset HyperX Cloud Alpha
    Mouse Pad ASUS
    Headset/Speakers Logitech Z906
    OS 10 X64 Pro
    Network RouterVerizon Fios
    Accessory #1 Intel Wifi BT pcie card
    Accessory #2 Red Bull
    Accessory #3 English Breakfast Tea
    Menthol's Avatar
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    Jan 2012
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    Very glad to hear this, hope it all turns out good for you, your build looks very nice

  7. #7
    ROG Enthusiast Array DefiantReaper PC Specs
    DefiantReaper PC Specs
    MotherboardMSI Z170A XPOWER GAMING TITANIUM
    Processori7 6700k
    Memory (part number)16GB Ripjaws DDR4 3000MHz
    Graphics Card #1ASUS ROG GTX 980TI 20th Anniversary
    Sound CardRealtek ALC1150 onboard
    MonitorDell 25" 1080p
    Storage #1Samsung 850 EVO 250GB
    CPU CoolerEK Supremacy
    CaseTt Core X71
    Power SupplyCorsair AX760i
    Keyboard Razor Blackwidow
    Mouse Razor Mamba
    Mouse Pad Asus ROG 20th Anniversary
    Headset/Speakers Samsung 5.1 Surround Theater
    OS Windows 10
    Accessory #1 NZXT Sentry 3
    Accessory #2 NZXT HUE+
    Accessory #3 Thermaltake Commander fan hub
    DefiantReaper's Avatar
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    Menthol thank you. It was my first go at rigid tubing

    And yeah I'm very relieved but I'm assuming it's far from over after all the horror stories I've heard about asus. But if they hold their word than kudos to them and I'll spread the word over to other forums.

    Cheers!

  8. #8

  9. #9
    ROG Enthusiast Array DefiantReaper PC Specs
    DefiantReaper PC Specs
    MotherboardMSI Z170A XPOWER GAMING TITANIUM
    Processori7 6700k
    Memory (part number)16GB Ripjaws DDR4 3000MHz
    Graphics Card #1ASUS ROG GTX 980TI 20th Anniversary
    Sound CardRealtek ALC1150 onboard
    MonitorDell 25" 1080p
    Storage #1Samsung 850 EVO 250GB
    CPU CoolerEK Supremacy
    CaseTt Core X71
    Power SupplyCorsair AX760i
    Keyboard Razor Blackwidow
    Mouse Razor Mamba
    Mouse Pad Asus ROG 20th Anniversary
    Headset/Speakers Samsung 5.1 Surround Theater
    OS Windows 10
    Accessory #1 NZXT Sentry 3
    Accessory #2 NZXT HUE+
    Accessory #3 Thermaltake Commander fan hub
    DefiantReaper's Avatar
    Join Date
    Feb 2016
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    Yes me too.
    I will still keep everyone updated about what's going on until I get the gpu and test for at least 2 weeks for stability.
    Hopefully this is a sign of asus getting their rma department in check since it's clearly on the USA department screwing things up...shame

  10. #10
    ROG Enthusiast Array DefiantReaper PC Specs
    DefiantReaper PC Specs
    MotherboardMSI Z170A XPOWER GAMING TITANIUM
    Processori7 6700k
    Memory (part number)16GB Ripjaws DDR4 3000MHz
    Graphics Card #1ASUS ROG GTX 980TI 20th Anniversary
    Sound CardRealtek ALC1150 onboard
    MonitorDell 25" 1080p
    Storage #1Samsung 850 EVO 250GB
    CPU CoolerEK Supremacy
    CaseTt Core X71
    Power SupplyCorsair AX760i
    Keyboard Razor Blackwidow
    Mouse Razor Mamba
    Mouse Pad Asus ROG 20th Anniversary
    Headset/Speakers Samsung 5.1 Surround Theater
    OS Windows 10
    Accessory #1 NZXT Sentry 3
    Accessory #2 NZXT HUE+
    Accessory #3 Thermaltake Commander fan hub
    DefiantReaper's Avatar
    Join Date
    Feb 2016
    Reputation
    10
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    Big update.
    RMA accepted and they said my gpu was a defective unit deemed unrepairable
    My new unit will be shipped out within 24~48hrs brand new in box!
    So I wanted to spread the word. Great job ASUS!
    From my understanding this was a relatively fast RMA
    +1 ASUS I'm now a dedicated fan boy ♡
    Last edited by DefiantReaper; 03-11-2016 at 03:24 PM.

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