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  1. #1
    robm
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    G71Gx Wont boot!

    I have a G71gx I bought from best buy quite a while back. I've had no complaints with this laptop until now. I first started experiancing the screen flicker a week ago, which seems to have stopped. But have now moved onto bigger problems! The laptop will not power up at all. I tried removing the battery letting it sit, pushing the reset on the bottom of the computer. Neither steps provided any fix. When I plug the laptop in the blue charging light comes on but no power. I can run an older less power demanding laptop off my charger for the G71. Could I have a weak charger or is my g71 smoked?

  2. #2
    Brian@ASUS
    Guest
    sounds like something died... i would call tech support and see if you can send it in.

    did you ever do the bios update when you got your notebook?

  3. #3
    robm
    Guest
    I did not do a bios update, would that cause a total failure like this? I figured I'd probably have to have it repaired, it's out of warranty so I will have to decide to fix it or replace it I guess.

  4. #4
    TeamROG Array V2-V3's Avatar
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    The RMA department can do out of warranty repair for a fee if the parts are instock.

    The pricing is excelent, for example I had the dead motherboard in my ASUS ROG G1S notebook replaced for a total of $120.00 this included parts and services and return shipping.


  5. #5
    robm
    Guest
    I was told today by asus that the motherboard for the g71gx is no longer available. Anyone have any ideas??

  6. #6
    TeamROG Array V2-V3's Avatar
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    Have you tried searching sites like eBay for a replacement motherboard?


  7. #7
    NightShade
    Guest
    good luck, no one sells just a mobo. Doesnt doeskin seem to be any used ones atm either.

  8. #8
    TeamROG Array V2-V3's Avatar
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    I found this company offering a repair service for the G71 Motherboard:
    http://compare.ebay.com/like/3304850...=263602_304662


  9. #9
    NightShade
    Guest
    if you do go through a company like this i would find out as much info as you can about them. You may not recieve your laptop back.

  10. #10
    I left ASUS, please contact cl-scott Array
    Join Date
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    I will check with our RMA service department and see if it's possible that we can order the motherboard for the G71Gx. I will let you know what I find out.

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