04-22-2016 03:31 PM - last edited on 03-06-2024 01:32 AM by ROGBot
04-22-2016 09:06 PM
04-25-2016 03:12 PM
Bahz wrote:
Hi Siamak,
I'll message you over PM.
Thanks,
Bahz
04-26-2016 04:16 AM
05-04-2016 05:12 PM
kasztun wrote:
I had exact the same issue with my PG279Q, just the line always relocated to the left border of the screen. I've noticed that it happens mostly during ALT-TABbing a game (in full screen mode) with G-SYNC enabled or while toggling a full screen at YouTube.
04-27-2016 01:30 PM
04-27-2016 02:27 PM
04-28-2016 01:01 AM
04-28-2016 10:17 AM
Bahz wrote:
Siamak, I appreciate the information and I've followed up with our Monitor team and they've contacted Nvidia regarding this and Nvidia is the one that's releasing the firmware to address this issue.
The firmware was just recently released by Nvidia to partners, we're working with them to make sure the issue is fixed on all the models affected. A new firmware for our monitors will be released very soon.
Also please note that I don't represent ASUS support as I'm "not" in customer service so your comment saying that ASUS is clueless about this issue should actually mean that I'm clueless about this issue, which is correct.