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  1. #1
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    G751JT no custom buttons or backlight for keyboard after windows 10 update

    Have just updated to windows 10 and done a wipe of the computer as it was a floor stock model and I don't have any back light on the keyboard and the steam and other buttons at the top don't do anything.

    Any help or ideas would be great.

    Rob

  2. #2
    ROG Enthusiast Array Halil PC Specs
    Halil PC Specs
    Laptop (Model)ASUS ROG G751JT
    MotherboardIntel Lynx Point HM87, Intel Haswell
    ProcessorMobile QuadCore Intel Core i7-4750HQ, 3000 MHz (30 x 100)
    Memory (part number)24525 MB (DDR3-1600 DDR3 SDRAM)
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    Are you update your drivers ? https://www.asus.com/support/Downloa...O34EbUTo7s/45/
    in Utilities Title, Description ASUS ROG MacroKey (It is a macro, key re-mapper, and automation utility designed to work specifically with gaming notebook) and can you check Caps Lock light is it working ?

  3. #3
    ROG Guru: White Belt Array
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    Installing ATK Package driver will probably fix your issue, give it a try
    Laptop: G751JL
    Processor: i7-4750HQ
    Graphics Card: GTX 965M
    Memory: 8 GB Samsung (stock)
    Storage #1: Samsung 850 EVO 250gb
    Storage #2: 1 TB 7200 rpm (stock)
    OS: Windows 10 x64

  4. #4
    ROG Guru: Blue Belt Array Gps3dx PC Specs
    Gps3dx PC Specs
    Laptop (Model)Current: G751JT | Retired: G55VW, G51JX
    MotherboardInc M.2 slot
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    Storage #21TB HGST Travelstar 7K1000 (HTS721010A9E630)
    CPU CoolerMother Nature & Thermodynamics laws
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    OS Cleaned installed Windows 10 HOME x64
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    Quote Originally Posted by onesuperrob View Post
    Have just updated to windows 10 and done a wipe of the computer as it was a floor stock model and I don't have any back light on the keyboard and the steam and other buttons at the top don't do anything.
    Any help or ideas would be great.
    Rob
    Quote Originally Posted by nemerdekel View Post
    Installing ATK Package driver will probably fix your issue, give it a try
    @onesuperrob, @nemerdekel is correct, it looks like your missing ATK driver.

    if you still got issue after installing ATK driver and REBOOTING -> please take a look HERE.

    Please report back how you manage to solve it in the end.
    Thanks.

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