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G751JT no custom buttons or backlight for keyboard after windows 10 update

onesuperrob
Level 7
Have just updated to windows 10 and done a wipe of the computer as it was a floor stock model and I don't have any back light on the keyboard and the steam and other buttons at the top don't do anything.

Any help or ideas would be great.

Rob
8,827 Views
3 REPLIES 3

Halil
Level 7
Are you update your drivers ? https://www.asus.com/support/Download/3/719/0/2/I3zsjpO34EbUTo7s/45/
in Utilities Title, Description ASUS ROG MacroKey (It is a macro, key re-mapper, and automation utility designed to work specifically with gaming notebook) and can you check Caps Lock light is it working ?
halilmentes.com

nemerdekel
Level 7
Installing ATK Package driver will probably fix your issue, give it a try
Laptop: G751JL
Processor: i7-4750HQ
Graphics Card: GTX 965M
Memory: 8 GB Samsung (stock)
Storage #1: Samsung 850 EVO 250gb
Storage #2: 1 TB 7200 rpm (stock)
OS: Windows 10 x64

onesuperrob wrote:
Have just updated to windows 10 and done a wipe of the computer as it was a floor stock model and I don't have any back light on the keyboard and the steam and other buttons at the top don't do anything.
Any help or ideas would be great.
Rob

nemerdekel wrote:
Installing ATK Package driver will probably fix your issue, give it a try

@onesuperrob, @nemerdekel is correct, it looks like your missing ATK driver.

if you still got issue after installing ATK driver and REBOOTING -> please take a look HERE.

Please report back how you manage to solve it in the end.
Thanks.
Asus G751JT
Samsung EVO 850 120GB + 1TB HDD 7200RPM
Cleaned installed Win 10 HOME
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