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  1. #1
    New ROGer Array
    Join Date
    May 2016
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    10
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    New G752 missing software

    I just purchased anew G752-VT from XOTIC-PC. A day after I got it I discovered softwarewas missing. There were no ASUS ROG Utilities. Apparently theybelieved the ASUS items were bloat-ware and deleted them. After muchcomplaining a XOTIC-PC tech remote logged in to my laptop and addedback most of the items. Some things are missing and there are someitems I don't fully understand.

    1) Sonic Studio and SonicRadar - I cannot find it on the laptop. I read it was in the drivers.Is this correct? Does anyone know where I can get these
    if itturns out they are not on the laptop?

    2) Keyboard lights
    2_1 - in the online pictures I see keys lit for FPS, MOBA andRTS. However, all I can ddo is set the right side of the keyboardkeys off and the left side - on.
    What am I missing?
    2_2 -in the same pictures for the FPS, MOBA and RTS the keys are outlinedin colors other than RED. However, all I have are RED outlines aroundmy keys.
    Again, what am I missing?

    3) If I click onthe mic key that is to the left of the macro keys, M1, M2, M3 etc"Asus One Click to record" pops up. If I click on the"Launch App" button - nothing happens. Any ideas?

    Thanksfor any and all help.

    Jim

  2. #2
    ROG Guru: Black Belt Array toronto699 PC Specs
    toronto699 PC Specs
    Laptop (Model)G752-VY-DH78K , G751-JYDH72X
    MotherboardRog Tytan G30AB
    Processori7-4770K
    Memory (part number)32GB
    Graphics Card #1Asus Gold20th GTX980Ti
    Sound CardDell X-Fi Audigy SoundBlaster
    Monitor3 Acer K272HL
    Storage #1118 GB/OS
    Storage #22.72 TB
    CPU CoolerIntegrated Liquid-Cooled CPU
    CaseG30AB
    Power SupplyAsus 700 Watt
    Keyboard Razer BlackWidow Ultimate
    Mouse Razer Diamond Back
    Headset Sony Studio Professional , Razer Seiren Mic
    Mouse Pad Razer FireFly
    Headset/Speakers Logittech 5.1 Z-5500
    OS W 10
    Network RouterSagemon Fast 5250 Hub 2000

    Join Date
    Aug 2014
    Reputation
    94
    Posts
    2,447

    what u need are the original files from the esuppot folder , then u can install all the original G752 programs .
    I found a link with the esupport folder u can install all the original software from that folder
    Here is where u can find the esupport folder with all the softare.
    https://rog.asus.com/forum/showthrea...support+folder
    UPDATE
    esupport folder click on download
    https://drive.google.com/file/d/0B0M...w?pref=2&pli=1
    the only color for the keyboard is Rog Red, there is little or no bloatware on the G752
    G752 driver page
    http://support.asus.com.cn/Download....52VT&p=3&s=833

    Edit by cl-Albert: Thanks for the post/help toronto699, I've moved this thread to the correct section.
    Last edited by toronto699; 05-25-2016 at 01:46 AM.

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