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  1. #1
    New ROGer Array
    Join Date
    May 2016

    New G752 missing software

    I just purchased anew G752-VT from XOTIC-PC. A day after I got it I discovered softwarewas missing. There were no ASUS ROG Utilities. Apparently theybelieved the ASUS items were bloat-ware and deleted them. After muchcomplaining a XOTIC-PC tech remote logged in to my laptop and addedback most of the items. Some things are missing and there are someitems I don't fully understand.

    1) Sonic Studio and SonicRadar - I cannot find it on the laptop. I read it was in the drivers.Is this correct? Does anyone know where I can get these
    if itturns out they are not on the laptop?

    2) Keyboard lights
    2_1 - in the online pictures I see keys lit for FPS, MOBA andRTS. However, all I can ddo is set the right side of the keyboardkeys off and the left side - on.
    What am I missing?
    2_2 -in the same pictures for the FPS, MOBA and RTS the keys are outlinedin colors other than RED. However, all I have are RED outlines aroundmy keys.
    Again, what am I missing?

    3) If I click onthe mic key that is to the left of the macro keys, M1, M2, M3 etc"Asus One Click to record" pops up. If I click on the"Launch App" button - nothing happens. Any ideas?

    Thanksfor any and all help.


  2. #2
    ROG Guru: Black Belt Array toronto699 PC Specs
    toronto699 PC Specs
    Laptop (Model)G752-VY-DH78K , G751-JYDH72X
    MotherboardRog Tytan G30AB
    Memory (part number)32GB
    Graphics Card #1Asus Gold20th GTX980Ti
    Sound CardDell X-Fi Audigy SoundBlaster
    Monitor3 Acer K272HL
    Storage #1118 GB/OS
    Storage #22.72 TB
    CPU CoolerIntegrated Liquid-Cooled CPU
    Power SupplyAsus 700 Watt
    Keyboard Razer BlackWidow Ultimate
    Mouse Razer Diamond Back
    Headset Sony Studio Professional , Razer Seiren Mic
    Mouse Pad Razer FireFly
    Headset/Speakers Logittech 5.1 Z-5500
    OS W 10
    Network RouterSagemon Fast 5250 Hub 2000

    Join Date
    Aug 2014

    what u need are the original files from the esuppot folder , then u can install all the original G752 programs .
    I found a link with the esupport folder u can install all the original software from that folder
    Here is where u can find the esupport folder with all the softare.
    esupport folder click on download
    the only color for the keyboard is Rog Red, there is little or no bloatware on the G752
    G752 driver page

    Edit by cl-Albert: Thanks for the post/help toronto699, I've moved this thread to the correct section.
    Last edited by toronto699; 05-25-2016 at 01:46 AM.

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