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Thread: Computer turns off randomly
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05-23-2016 01:49 PM #1
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Computer turns off randomly
Hi all,
I have been having this problem for so long. My computer will just turn off without warning.
I have changed the power supply and memory and it still happens. Even tried reinstalling windows.
Is there anyway to find out what the problem is. I tried Event Viewer but I don't know what to look for to see if there were any errors.
Is it because of some bios settings?
Thanks!
Computer specs:
Intel Core i7 4790K | ASUS Maximus VII Hero | G.SKILL RipjawsX F3-1866C9D-16GXM 16GB 2X8GB DDR3-1866 CL9 | Sapphire R9 290 | Samsung 840 EVO Series MZ-7TE500BW 500GB | Western Digital WD4003FZEX Black 4TB | Corsair Graphite Series 760T | EVGA Supernova 850 G2Last edited by Lefo16; 05-23-2016 at 02:01 PM.
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05-23-2016 09:44 PM #2
NemesisChild PC Specs Motherboard ASUS Maximus X Hero (WI-FI AC) Processor Intel i7 8700K Memory (part number) G.Skill F4-3600C16D-16GTZR Graphics Card #1 Nvidia GTX 1070 Ti FE Graphics Card #2 Nvidia GTX 1070 Ti FE Monitor ASUS ROG Swift PG278Q Storage #1 Samsung 970 PRO 512GB NVMe M.2 Storage #2 WD Black 2TB 7200 RPM 64MB Cache CPU Cooler NZXT Kraken X42 Case Cooler Master HAF 932 Advanced Power Supply EVGA SuperNova 1200 P2 Keyboard Logitech G910 Orion Spark Mouse Logitech G703 Wireless Headset Logitech G Pro Mouse Pad SteelSeries OS Windows 10 Home x64 (UEFI) Network Router Linksys WRT1900AC
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Does it occur at the desktop with no programs open or only doing heavy operations?
Intel i7 8700K@ 5.2GHz (Delidded)
ASUS Maximus X Hero (Bios 1801)
NZXT Kraken X42
G.Skill TridentZ@ 4000MHz CL16 2x8GB
SLI: 2x Nvidia GTX 1070 Ti FE@ 2025/2025MHz
OS: Samsung 970 PRO 512GB NVMe M.2
Storage: Samsung 960 EVO 500GB NVMe M.2
Storage: 2x Samsung 850 EVO 500GB
Storage: WD Black 7200 RPM 64MB Cache 2TB
EVGA SuperNova 1200 P2
Cooler Master HAF 932 Advanced
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05-24-2016 11:56 AM #3
Code_Frenzy PC Specs Motherboard Maximus VIII Hero Alpha Processor i7-6700k Memory (part number) LPX 3000MHz DDR4 (CMK16GX4M2B3000C15) Graphics Card #1 Zotac GTX 980ti AMP! Storage #1 (OS) Samsung SM951 256GB NVMe Storage #2 (Data) SanDisk Ultra II 960GB SSD CPU Cooler XSPC Raystorm Pro with custom loop Case Phanteks Enthoo Luxe Power Supply Corsair 1200W (Hx1200i) OS Windows 10 Pro Accessory #1 XSPC Daul bay pump/res, EX420 + RX240 rads Accessory #2 ROG Front Base
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Are you running default BIOS settings? I had this problem when enabling the XMP profile for my Corsair RAM, just sudden power off with no warning and on re-powering I would sometimes be greeted with a message stating that a power surge had been detected and the system had been stopped to prevent damage.
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05-26-2016 12:10 AM #4
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Intel Core i7 4790K | ASUS Maximus VII Hero | 2 x G.SKILL RipjawsX F3-1866C9D-16GXM 16GB 2X8GB DDR3-1866 CL9 | Sapphire R9 290 | Samsung 840 EVO Series MZ-7TE500BW 500GB | Western Digital WD4003FZEX Black 4TB | Corsair Graphite Series 760T | EVGA Supernova 850 G2
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05-26-2016 12:11 AM #5
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Intel Core i7 4790K | ASUS Maximus VII Hero | 2 x G.SKILL RipjawsX F3-1866C9D-16GXM 16GB 2X8GB DDR3-1866 CL9 | Sapphire R9 290 | Samsung 840 EVO Series MZ-7TE500BW 500GB | Western Digital WD4003FZEX Black 4TB | Corsair Graphite Series 760T | EVGA Supernova 850 G2
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05-26-2016 12:26 AM #6
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See link for my idle temperature
http://s33.postimg.org/6hchi6usv/screenshot.pngIntel Core i7 4790K | ASUS Maximus VII Hero | 2 x G.SKILL RipjawsX F3-1866C9D-16GXM 16GB 2X8GB DDR3-1866 CL9 | Sapphire R9 290 | Samsung 840 EVO Series MZ-7TE500BW 500GB | Western Digital WD4003FZEX Black 4TB | Corsair Graphite Series 760T | EVGA Supernova 850 G2
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05-26-2016 09:53 PM #7
NemesisChild PC Specs Motherboard ASUS Maximus X Hero (WI-FI AC) Processor Intel i7 8700K Memory (part number) G.Skill F4-3600C16D-16GTZR Graphics Card #1 Nvidia GTX 1070 Ti FE Graphics Card #2 Nvidia GTX 1070 Ti FE Monitor ASUS ROG Swift PG278Q Storage #1 Samsung 970 PRO 512GB NVMe M.2 Storage #2 WD Black 2TB 7200 RPM 64MB Cache CPU Cooler NZXT Kraken X42 Case Cooler Master HAF 932 Advanced Power Supply EVGA SuperNova 1200 P2 Keyboard Logitech G910 Orion Spark Mouse Logitech G703 Wireless Headset Logitech G Pro Mouse Pad SteelSeries OS Windows 10 Home x64 (UEFI) Network Router Linksys WRT1900AC
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Have you cleared the CMOS?
Last edited by NemesisChild; 05-26-2016 at 09:55 PM.
Intel i7 8700K@ 5.2GHz (Delidded)
ASUS Maximus X Hero (Bios 1801)
NZXT Kraken X42
G.Skill TridentZ@ 4000MHz CL16 2x8GB
SLI: 2x Nvidia GTX 1070 Ti FE@ 2025/2025MHz
OS: Samsung 970 PRO 512GB NVMe M.2
Storage: Samsung 960 EVO 500GB NVMe M.2
Storage: 2x Samsung 850 EVO 500GB
Storage: WD Black 7200 RPM 64MB Cache 2TB
EVGA SuperNova 1200 P2
Cooler Master HAF 932 Advanced
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05-26-2016 11:03 PM #8
wa3pnt PC Specs Motherboard Formulas VII Processor i7-4790 Graphics Card #1 Poseidon Monitor Planar 27" Touch & Sony 27" Storage #1 Intel 500GB SSD Storage #2 (3) Intel 250GB SSDs CPU Cooler Water Case CL S8 Power Supply RM1000 OS Windows 8.1 Pro Network Router Numerous Netgear
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This is a thought.
Turn on the computer and enter the BIOS.
Leave the computer on, and see if it shuts down.
If it doesn't, then it's definitely a setting in the operating system.
If it does shut down, you know it's a BIOS setting causing the shutdown.
RodeoGeorge
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05-27-2016 12:00 PM #9
Nate152 PC Specs Motherboard ROG Maximus IX Code Processor i7-7700k 5.2GHz Delidded Memory (part number) 16GB G.Skill Trident Z 4025MHz 17-17-17-39-2T Graphics Card #1 Titan Xp - EKFC waterblock Graphics Card #2 Titan Xp Sound Card ROG SupremeFX 2015 Monitor HP ZR30w Storage #1 Toshiba OCZ VX500 256GB CPU Cooler Swiftech Apogee GTZ Case Thermaltake Armor+ VH6000 Power Supply EVGA Supernova 1600w Titanium Keyboard Cyberpower Skorpion K2 Mouse Razer Basilisk Headset Sennheiser HD6XX / Modmic 5 OS Windows 10 Home 64 bit Accessory #1 Asus optical drive Accessory #2 Koolance ERM-2K3U
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Hi Lefo16
Are you sure it's not going into sleep mode?
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05-28-2016 06:01 PM #10
wa3pnt PC Specs Motherboard Formulas VII Processor i7-4790 Graphics Card #1 Poseidon Monitor Planar 27" Touch & Sony 27" Storage #1 Intel 500GB SSD Storage #2 (3) Intel 250GB SSDs CPU Cooler Water Case CL S8 Power Supply RM1000 OS Windows 8.1 Pro Network Router Numerous Netgear
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Good thought Nate152.
I have "Never" set for all the sleep and hibernation in the Power Settings to avoid any problems with items not "waking up".
With todays efficient components, I don't think it really saves that much power, and on my Flight Simulator computers it really causes havoc on a long flight.
On something like a Laptop that is on battery power, they are useful. But on a Desktop, I find more problems than benefits.
RodeoGeorge