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  1. #1
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    Exclamation ROG G751JT Battery Issue, won't charge past 92%

    I have an one year old G751JT and everything worked fine. Except the battery. Whenever I plug in, the battery light stays orange and the battery won't charge pass 92%. What should I do? Please help

  2. #2
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    let me say one thing,ive counted more the 10 users here with same issues...my battery dies exactly 3 days after the first year,asus support says sorry this modell have only one year battery warranty.
    i think more and more its planned...
    forum is not representative...lol

  3. #3
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    Quote Originally Posted by warryabel View Post
    let me say one thing,ive counted more the 10 users here with same issues...my battery dies exactly 3 days after the first year,asus support says sorry this modell have only one year battery warranty.
    i think more and more its planned...
    forum is not representative...lol
    Did you get yourself a battery replacement?
    I experienced the 'blinking orange battery light' issue but now the battery light turned orange and it stays the same whenever I plug in. Why?

  4. #4
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    Quote Originally Posted by Anx3l View Post
    Did you get yourself a battery replacement?
    I experienced the 'blinking orange battery light' issue but now the battery light turned orange and it stays the same whenever I plug in. Why?
    nope,no replacement at moment, i life with some issues of this maschine...
    try a hard reset to resolve orange light...press and hold the power button

  5. #5
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    Quote Originally Posted by warryabel View Post
    nope,no replacement at moment, i life with some issues of this maschine...
    try a hard reset to resolve orange light...press and hold the power button
    I have tried that several times already, but it did not worked for me. I guess its gonna cost a bomb if there is a need to replace the battery.
    Still, does anyone knows what does the constant unblinking orange battery light means?

  6. #6
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    it means battery is on charging or not?

  7. #7
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    Quote Originally Posted by Anx3l View Post
    I have tried that several times already, but it did not worked for me. I guess its gonna cost a bomb if there is a need to replace the battery.
    Still, does anyone knows what does the constant unblinking orange battery light means?
    I think it just means there is something wrong with the battery and it can't determine the battery levels. That is just IMO though. I have been able to get rid of it and to keep it off once my battery level reaches like 88%ish or whatever I unplug and let it run down. It's annoying but at least it allows me to use whatever battery is still left and not have the blinking led. The max I have seen my battery go to since the issue started is 92% and that was once. It usually stops in the high 80%'s.

    Here's a recent thread on this - http://rog.asus.com/forum/showthread...-charges-to-82 Here's another - https://rog.asus.com/forum/showthrea...ry-uninstalled
    There are other threads as well. This definitely seems to be an issue with these computers lately and we are all seemingly out of warranty which is fun!

  8. #8
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
    ProcessorI9 9940X
    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
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    You have a shorted cell in the pack. Hence why it wont go past 92%. Unlike other battery systems the Lithium Polymer charges cells individually instead of as a string. This prevents catastrophe from occurring when a charger tries to boost the remaining cells to make up for the bad one.
    Replace your pack, problem resolved. This issue has been reported multiple times.

    https://rog.asus.com/forum/search.php?searchid=7429911

  9. #9
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    Quote Originally Posted by JustinThyme View Post
    You have a shorted cell in the pack. Hence why it wont go past 92%. Unlike other battery systems the Lithium Polymer charges cells individually instead of as a string. This prevents catastrophe from occurring when a charger tries to boost the remaining cells to make up for the bad one.
    Replace your pack, problem resolved. This issue has been reported multiple times.

    https://rog.asus.com/forum/search.php?searchid=7429911
    Thanks for the justifications. Is it safe to continue using it? Does it has any impact and how long can the battery lasts?

  10. #10
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
    ProcessorI9 9940X
    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
    Graphics Card #2ASUS Strix 2080Ti O11G @ 2.1Ghz
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    CPU CoolerHeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS
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    It wont charge that cell and it wont over charge the others due to the design of it being a balancing charger.
    Yes it has an impact on battery run time as you have one less cell to draw from. This will eventually beat up the remaining cells and cause them to fail.

    My advice stands, get a new pack. A42N1403 0B110-00290000

    https://www.google.com/webhp?sourcei...hop&q=A42N1403


    This source I can vouch for. One of the few I have found that carries a good bit of OEM stuff

    http://www.asusparts.eu/Asus-0B110-00290000
    Last edited by JustinThyme; 05-27-2016 at 01:45 AM.

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