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RMA time

Hopper64
Level 15
Been trying to stabilize this new memory. Just tried the XMP profile. Hardware in my spec list. I kept getting blue screens in mem test. I had 20 instances going per 10 cores. It crashed to a blue screen two or three times. Figured I need to manually input the settings in the bios for the memory. Ended up with 33 and 68 q codes and would not even enter the bios. Sequentially took out memory modules with no change. Used one memory module from another DD4 kit, still stuck at 33. Cleared CMOS, no change. Switched bios chips, no change. Stuck at 33. Pulled the plug and took out the battery for a few hours. Rebooted with q code 00.

I had a 5930K from another build so I installed that and the machine booted with no problem. Installed the original memory too. No error codes.

I guess I have a defective CPU. Off to RMA.
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro
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14 REPLIES 14

Vlada011
Level 10
RMA is some of words I hate most. I completely depressed about that.
On beginning I had problem with Blue Screen after change any settings in BIOS. Later I set settings I want and didnt change that.
Somehow I hope that problem was gone when I flashed BIOS last time before one year almost with BIOS Flashback and than I set everything I want.
Later I change Cache Frequency Memory Timmings and that was OK.
After that I didn't flash with newer BIOS, soon I will need to do that before 950 PRO Installation because NVMe compatibility. My BIOS is too old for NVMe support.
I must documented that moments with video clip...setting, saving and waiting to boot. 😄

jrmcdou
Level 10
Hopper64 wrote:
Been trying to stabilize this new memory. Just tried the XMP profile. Hardware in my spec list. I kept getting blue screens in mem test. I had 20 instances going per 10 cores. It crashed to a blue screen two or three times. Figured I need to manually input the settings in the bios for the memory. Ended up with 33 and 68 q codes and would not even enter the bios. Sequentially took out memory modules with no change. Used one memory module from another DD4 kit, still stuck at 33. Cleared CMOS, no change. Switched bios chips, no change. Stuck at 33. Pulled the plug and took out the battery for a few hours. Rebooted with q code 00.

I had a 5930K from another build so I installed that and the machine booted with no problem. Installed the original memory too. No error codes.

I guess I have a defective CPU. Off to RMA.


Were you overclocked on your processor when it failed?
Rampage VI Extreme bios 1503
Core i9 7980XE @ 4.4ghz all cores
64 gb Corsair Vengeance RGB Pro 3600
2x RTX 2080 Ti FE NvLink/SLI
2x Samsung 970 Pro 1tb NVME
Corsair AX1600i
Corsair 1000D case
1x Dell U3818DW 38" Curved Ultrawide and 2x Dell S2716DG 27" 1ms GSYNC 2560x1440 144 hz
Win 10 Pro x64

Hopper64
Level 15
No. But the XMP profile did OC the processor to 4000 I think. I changed nothing on the CPU.
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro

jrmcdou
Level 10
I'm just wondering if the imc got damaged on the cpu from overvolting. I never use xmp anymore now that the imc is on the processor. I do everything manually.
Rampage VI Extreme bios 1503
Core i9 7980XE @ 4.4ghz all cores
64 gb Corsair Vengeance RGB Pro 3600
2x RTX 2080 Ti FE NvLink/SLI
2x Samsung 970 Pro 1tb NVME
Corsair AX1600i
Corsair 1000D case
1x Dell U3818DW 38" Curved Ultrawide and 2x Dell S2716DG 27" 1ms GSYNC 2560x1440 144 hz
Win 10 Pro x64

jrmcdou wrote:
I'm just wondering if the imc got damaged on the cpu from overvolting. I never use xmp anymore now that the imc is on the processor. I do everything manually.

I've seen some wild stuff on VDRAM, I don't let it Auto any more (at least "eventual" voltage). Everything else has always behaved itself.

jrmcdou wrote:
I'm just wondering if the imc got damaged on the cpu from overvolting. I never use xmp anymore now that the imc is on the processor. I do everything manually.



Me to, because my XMP1 is 2666 15-17-17-35 2T 1.200V and XMP2 is 2800 15-17-17-37 2T 1.350V.
And I keep manual on 2666 15-15-15-35 1T 1.200V.

It's best when customer find best ratio between timmings and frequency.
In 90% of cases could be better than XMP. But and memory should be tested second time on errors again with overclocked frequency or different
timings first time on default settings off course.

FireRx
Level 11
hmmmm, this is you brand new processor, Hopper? wow, yeah go direct to intel, and advance RMA it, they will FedEx a new one to you overnight. . Wow man. sorry to hear that.
Intel Core i9 103900KS
Asus Maximus Z790 Extreme [bios 1801]
LG (34U97-s) Monitor 3440 x1440
Nvidia RTX 3090 FE
Windows 11 Pro
64gbz Memory

Hopper64
Level 15
Thanks. I suppose it happens from time to time.
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro

FireRx
Level 11
hey Hopper did you use your Ai Suite TPU to oc within windowsbefore you had that problem?
I had a funny thing happen when I was playing with it. started trying to lower the CPU voltage and ofset to see what would stay stable and it all of a sudden started spiking to 1.35, 1.4. 1.5v. I shut down my system quick , and reset my values in bios and all was back to normal. 🙂
Intel Core i9 103900KS
Asus Maximus Z790 Extreme [bios 1801]
LG (34U97-s) Monitor 3440 x1440
Nvidia RTX 3090 FE
Windows 11 Pro
64gbz Memory