Results 1 to 9 of 9
  1. #1
    ROG Member Array
    Join Date
    Jul 2016
    Reputation
    10
    Posts
    11

    Exclamation Sound ticking-asus g752vy

    Hi

    After fresh windows 10 instalation I have noticed that my sound is ticking randomly (sound like when you open folder on win7).
    I checked everything,update sound driver (realtek) rollback,unistall it's always the same.
    I know it's problem with sound driver beacuse when i mute the sound it's still present,but when i go to device manager and click on disable device it stops but i don't have sound at all.

    Can someone tell me what's the problem?

  2. #2
    ROG Guru: Green Belt Array
    Join Date
    Mar 2015
    Reputation
    8
    Posts
    513

    the one and only crackling issue on these machines like g751 or g752

  3. #3
    ROG Enthusiast Array
    Join Date
    Apr 2016
    Reputation
    10
    Posts
    31

    You have to turn off power management for the Realtek drivers.
    I don't have the G752VY in front of me right now, but its the same with the Dell Inspiron 15 7559 issue,
    so the fix was the same.

  4. #4
    ROG Member Array
    Join Date
    Jul 2016
    Reputation
    10
    Posts
    11

    Thanks for replay

    Can you please explain me how to turn off power management,i searched for it but I couldn't find it.

    Thanks

  5. #5
    ROG Guru: Yellow Belt Array ROG_HARDCORE PC Specs
    ROG_HARDCORE PC Specs
    Laptop (Model)GX501VI Zephyrus
    MotherboardROG RAMPAGE VI EXTREME
    ProcessorIntel® Core™ i9-7980XE
    Memory (part number)64GB DDR4-4700MHz Trident Z RGB
    Graphics Card #1ROG Poseidon GeForce® GTX 1080 Ti Platinum edition
    Graphics Card #2ROG Poseidon GeForce® GTX 1080 Ti Platinum edition
    Graphics Card #3ROG Poseidon GeForce® GTX 1080 Ti Platinum edition
    Graphics Card #4ROG Poseidon GeForce® GTX 1080 Ti Platinum edition
    Monitor2X ASUS ROG Swift Curved PG348Q
    Storage #12TB Samsung 960 PRO
    Storage #22TB Samsung 960 PRO
    ROG_HARDCORE's Avatar
    Join Date
    Feb 2016
    Reputation
    8
    Posts
    211

    No need to do so, just download the latest audio drivers and install. Problem solved.

    Version V6.0.1.7831
    http://dlcdnet.asus.com/pub/ASUS/nb/...772.1467438063

  6. #6
    ROG Member Array
    Join Date
    Jul 2016
    Reputation
    10
    Posts
    11

    Sound ticking it's still present,even with this driver update...

  7. #7
    ROG Guru: Yellow Belt Array ROG_HARDCORE PC Specs
    ROG_HARDCORE PC Specs
    Laptop (Model)GX501VI Zephyrus
    MotherboardROG RAMPAGE VI EXTREME
    ProcessorIntel® Core™ i9-7980XE
    Memory (part number)64GB DDR4-4700MHz Trident Z RGB
    Graphics Card #1ROG Poseidon GeForce® GTX 1080 Ti Platinum edition
    Graphics Card #2ROG Poseidon GeForce® GTX 1080 Ti Platinum edition
    Graphics Card #3ROG Poseidon GeForce® GTX 1080 Ti Platinum edition
    Graphics Card #4ROG Poseidon GeForce® GTX 1080 Ti Platinum edition
    Monitor2X ASUS ROG Swift Curved PG348Q
    Storage #12TB Samsung 960 PRO
    Storage #22TB Samsung 960 PRO
    ROG_HARDCORE's Avatar
    Join Date
    Feb 2016
    Reputation
    8
    Posts
    211

    Ticking? Yes, this is normal. If cracking , then after new driver install will solve the issues.
    Even with disabled power management, or change the time delay for codec to sleep to FF/ 15 second. Still same.

    Its like a switch, when the audio codec went to sleep, it ticks, when you start playing songs, it ticks.
    It just happened.

    Nothing we can do.

  8. #8
    ROG Guru: Yellow Belt Array ROG_HARDCORE PC Specs
    ROG_HARDCORE PC Specs
    Laptop (Model)GX501VI Zephyrus
    MotherboardROG RAMPAGE VI EXTREME
    ProcessorIntel® Core™ i9-7980XE
    Memory (part number)64GB DDR4-4700MHz Trident Z RGB
    Graphics Card #1ROG Poseidon GeForce® GTX 1080 Ti Platinum edition
    Graphics Card #2ROG Poseidon GeForce® GTX 1080 Ti Platinum edition
    Graphics Card #3ROG Poseidon GeForce® GTX 1080 Ti Platinum edition
    Graphics Card #4ROG Poseidon GeForce® GTX 1080 Ti Platinum edition
    Monitor2X ASUS ROG Swift Curved PG348Q
    Storage #12TB Samsung 960 PRO
    Storage #22TB Samsung 960 PRO
    ROG_HARDCORE's Avatar
    Join Date
    Feb 2016
    Reputation
    8
    Posts
    211

    There are serious problem if the codec wont sleep. The codec will heat up continuously and draws power. Now even with updates, when playing songs it also will heats up pretty bad.
    That's maybe why Asus switch or changed the ALC for new models. I noticed that GL502, G752VS, GX700, GX800 prototype all using other variant ALC.

    After some researches, ALC668 which used on G752VY causing bad audio quality as well as causing alot more problem on other branded laptop as well including Acer, Dell, HP.

    Already brought a G752VY? Then live with it. Haha, have a nice day.

  9. #9
    ROG Enthusiast Array
    Join Date
    Apr 2016
    Reputation
    10
    Posts
    31

    HKEY_CURRENT_USER\Software\Realtek\RAVCpl64\PowerM gnt.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •