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Windows 10 anniversary update causing G751JT to freeze

JBM
Level 7

‎08-03-2016 05:06 AM - last edited on ‎03-06-2024 01:57 AM by Community Admin

After updating my G751JT with the windows anniversary update today it has caused my laptop to freeze after logging in.

I found a post here Https://www.reddit.com/r/Windows10/comments/4vufpo/windows_10_fully_freezes_after_anniversary_update detailing
The problem and some possible solutions. It was pretty much the exact problem I encountered. I have rolled back to the previous windows build
using the steps shown in that thread and everything seems to work again.

Has anyone encountered this using a G751 after updating?
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Clintlgm
Level 14

‎08-03-2016 09:28 AM

You might want to try running the upgrade using the MCT the USB that is created has all but one update included. I'm seeing on the Windows 10 Forum a lot of people are have better success that way.
I would also recommend that you use Macrium Reflect Free or some other imaging software to create a Image of your Disk before starting the upgrade. Restoring an Images is fare faster than rolling back and less chance of errors. At least you would have a back up in case the install doesn't go well or rolling back fails somehow.
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro
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