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  1. #1
    New ROGer Array
    Join Date
    Aug 2016

    Strix Tactic Pro Issue

    I seem to have an issue with the Strix Tactic Pro keyboard. I tried updating the firmware but something went wrong and at ~90% the software asked me to restart it and re-plug the keyboard. Well , I did that and since then my Strix Tactic Pro isn't being recognized on any PC I've tried it on. Can't continue the firmware update , can't restore it to default either.

    I was wondering if I can do something to solve the issue myself before contacting support for a replacement so any advice is welcome.

  2. #2
    Ex-employee Array
    Join Date
    Jun 2020

    Unfortunatley if the firmware failed at 90% then it's corrupted and you need to send it back for RMA

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