Hi,
I have had this random reboot issue since I built my first PC last year. I reinstalled my Windows 10 but it still happens. It mostly happens when I'm gaming. But the temperature is fine (CPU 50-60c and GPU around 50c). It sometimes also happens even when I left just using chrome, MS word and outlook.
I check my event viewer and only see these errors and warnings:
Kernel-Power (Event ID 41) & Error-log (Event ID 6008) - Those 2 are for unexpected reboot
DCOM error (Event ID 10016) for RuntimeBroker & CDP Activity Store - Those 2 are fairly commonly in Windows 10 and I find some people says they can be safely ignored
DCOM error (Event ID 10010) for SettingSyncHost.exe - This happens recently after I update my MB drivers, I don't know why. But it's related to MS account, so I guess it's probably not responsible for my random reboot.
Kernel-PnP warning (Event ID: 219) - I see this problem fairly common across this forum, but I don't see many people report random reboot problem. I wonder if it is related to my random reboot problem. Description of this warning: The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&0.Now I can only suspect 3 things that causes my random reboot:
1. Hardware incompatibility & insufficient PSU power
2. MB defection or PSU defection
3. Win 10 OS
4. The ACPI Kenel-PnP warning
Below is my built
I don't see my PSU has insufficient power (please correct me if I'm wrong).I'm not sure if there is any hardware compatible issue, but if anyone notice that, please let me know.MB: Asus MAXIMUS VII GENE Micro ATX LGA1150 Motherboard
RAM: G.Skill Ripjaws X Series 16GB (2 x 8GB) DDR3-1600 Memory
CPU: Intel Core i7-4790K 4.0GHz Quad-Core Processor
GPU: Asus GeForce GTX 970 4GB STRIX Video Card
SSD: Samsung 840 EVO 250GB 2.5" Solid State Drive
HHD: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
PSU: Corsair RM 750W 80+ Gold Certified Fully-Modular ATX Power Supply
CPU cooler: Corsair H110i GT 113.0 CFM Liquid CPU Cooler
Fans:
Noctua F12 PWM Fan (Case fan, 1 fan)
Noctua A15 PWM Fan (CPU fan, 2 fans)
Corsair AF140 Quiet Edition (Case fan, 2 fans)
Below are what I'm doing with the ACPI Kernel-PnP warnings, but it seems an unsolvable problem in Windows platform (
https://rog.asus.com/forum/showthread.php?48808-Help-Multiple-ACPI-Errors/page17).
Update drivers:
1. I have updated my BIOS to the latest 3003. I have updated my Chipset, SATA, USB, LAN.
2. I cannot install the VGA drivers as it says "the computer does not meet the minimum requirement for installing the software". I guess it's because my GTX 970.
3. I also update the firmware of my SSD.
4. I tried Probe ll Sense under utility.
Windows services.msc for WUDFRd:
I can only set Windows Driver Foundation to automatic (trigger start). Cannot set it to fully automatic.
I've disabled fast start in Win 10 today, as it changes my MB Q-code to 40 sometimes (start from S4 sleep). I'm not sure if this will help.
Should I change my OS to Windows 7? Wonder if Win 7 user has this issue. I just did a fresh Win 10 reinstall and many development kits are configured...
I wonder if there is anyone Gene VII does not have random reboot issue and what's the OS for his/her MB?
or Should I send my MB to Asus to check? (Asus MB has 3 year warranty right?)
