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AURA(GRAPHICS CARD) not opening!

silencergr
Level 7

‎08-22-2016 03:08 AM - last edited on ‎03-06-2024 01:51 AM by Community Admin

Hello. Today my long awaited ASUS GTX 1060 Strix arrived. I installed it and then downloaded NVidia GeForce Experience, installed the latest drivers for the card and
everything is working fine.
My Graphics card supports RGB aura LED lighting and you can actually change the colour of the leds on the GPU. In order to do that you
have to download 2 programs from ASUS website. The 1st is called GPU Tweak II and the other is called AURA(GRAPHICS CARD)
GPU Tweak is a program like MSI Afterburner and
its working fine. Though the AURA(GRAPHICS CARD) isn't opening at all even if I downloaded and installed several versions from the official ASUS website. Anyone having the
same problem as me? I really wanna change the LED colour of my GPU.
My GPU's leds are working fine and it has an orange colour, I just cant change the colour
of it through the software. The software is installed and It doesnt open when i double click it. Anyone facing the same problem as me? Any ideas/suggestions?


TLTR: Gpu's LED is working but I cant change the LED colour through AURA(GRAPHICS CARD) from ASUS cause I can't run it even if it is installed.
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7 REPLIES 7

Brozovich_6
Level 7

‎08-22-2016 05:21 AM

This is a seemingly known problem that a few of us are having on this forum. If I reset my CMOS it should solve the issue only for a few startups. It then reverts back to not opening. Does your program open into the background tasks only? Asus has not responded on these forums or acknowledged the issue. It is just a waiting game at this point..
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silencergr
Level 7
In response to Brozovich_6

‎08-22-2016 05:36 AM

Brozovich.6 wrote:
This is a seemingly known problem that a few of us are having on this forum. If I reset my CMOS it should solve the issue only for a few startups. It then reverts back to not opening. Does your program open into the background tasks only? Asus has not responded on these forums or acknowledged the issue. It is just a waiting game at this point..


Hello and thanks for your reply.
When i double click the AURA(GRAPHICS CARD) program nothing happens. In the task manager i see 2 processes running called:
ledcontrolservice.exe*32
ledcontrolservice.exe*32

here is a printscreen of it
http://prnt.sc/c8w17i
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silencergr
Level 7
In response to Chino

‎08-22-2016 08:06 AM

Chino wrote:
Have you tried running it with administrator privileges?


yes i right clicked and run as administrator. Nothing happens.. 😞
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Chino
Level 15

‎08-22-2016 08:29 AM

Besides GPU Tweak II, do you have any other ASUS utility installed?
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silencergr
Level 7
In response to Chino

‎08-22-2016 08:52 AM

Chino wrote:
Besides GPU Tweak II, do you have any other ASUS utility installed?


No only GPU Tweak II, version : GPUTweak2_Ver1332_20160722
and AURA(GRAPHICS CARD), version : VGA_AURA_InstallationV0041
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silencergr
Level 7
In response to silencergr

‎08-24-2016 11:34 AM

Ok so i found the solution. Kinda weird but i found it.
For those that trying to open the AURA(GRAPHICS CARD) program and it's not opening follow these steps.
Go to C/program files x86/asus/AURA(GRAPHICS CARD) open the folder and LEFT click once on the AURA(GRAPHICS CARD) exe. Then press your ENTER button on your keyboard for 10 seconds. Keep it pressed dont release it. It should open the program .
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