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  1. #1
    ROG Member Array wcoffee PC Specs
    wcoffee PC Specs
    MotherboardAsus Rampage V 10th Anniversary
    Processorintel core i7-6800K
    Memory (part number)Corsair DDR4 dominator platinum
    Graphics Card #1asus strix GTX 1080
    Storage #1samsung ssd 950 Pro M.2
    Storage #2samsung ssd 850 pro
    CPU CoolerNZXT Kraken X62
    CaseNZXT phanton 820
    Power Supplycorsair HX 1000i 80 Plus Platinum
    Keyboard Cyborg STRIKE 7
    Mouse RAzer Deathadder Chroma
    Headset Asus Strix 7.1
    Mouse Pad razer pad
    OS Windows 10 Pro

    Join Date
    Aug 2016
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    10
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    17

    Asus Rog Sonic Studio not working after update to win 10 10th anv

    hi to all of the ROG family.

    So i just upgraded my pc to all new parts.. so far happy has hell
    but some asus rog programs on installation i got this error " not comptable with our version"
    so i end up by updating my win 10 to the new win 10 "10th ann".
    then all the software strated working fine but no sonic studio.

    Allready uninstalled and re-installed all drivers .. no sucess.

    can you guys help?

    thanks in advance

  2. #2
    ROG Member Array raodk PC Specs
    raodk PC Specs
    MotherboardASUS X99 ROG Rampage V Edition 10 (BIOS 0901)
    ProcessorIntel Core i7 6800K
    Memory (part number)G-Skill Trident-Z 64GB 3200 CL14
    Graphics Card #1ASUS ROG STRIX GTX1070 OC
    MonitorLG 34UM68-P
    Storage #1Samsung 950 Pro 512GB NVME M2.SSD
    Storage #22 * Samsung SSD 850 EVO 500GB (SATA)
    CPU CoolerCorsair H115i
    CaseBeQuiet! Dark base 900 pro
    Power SupplyCorsair HX1000i
    Keyboard Corsair K95 RGB
    Mouse Corsair M65 Pro
    Headset Philips Fedelio X2
    Mouse Pad Steel series
    OS Windows 10 Pro 64bit Build 1607
    Network RouterN/A
    Accessory #1 Synology Disk Station D216j

    Join Date
    Jul 2016
    Reputation
    10
    Posts
    17

    Hi

    Supreme-Fx HIFI DAC wont work(neither software nor audio output)
    Sonic studio application wont launch.(but you do get audio)
    I have done lot of messing around with drivers and there seems to be some sort of device clash between these two.
    The only stand by solution was to disable supremefx hifi DAC in device manager.
    Then sonic studio app will launch.

    Micro**** messed up with this build of windows.
    We need to wait until Micro**** or Asus(They don't seem to care anyways) provides update.

    There are other issues as well here and therte. So i rolled back to build 1511. I wont update to AU until for next 2 months atlest :P

    //DK

  3. #3
    ROG Member Array wcoffee PC Specs
    wcoffee PC Specs
    MotherboardAsus Rampage V 10th Anniversary
    Processorintel core i7-6800K
    Memory (part number)Corsair DDR4 dominator platinum
    Graphics Card #1asus strix GTX 1080
    Storage #1samsung ssd 950 Pro M.2
    Storage #2samsung ssd 850 pro
    CPU CoolerNZXT Kraken X62
    CaseNZXT phanton 820
    Power Supplycorsair HX 1000i 80 Plus Platinum
    Keyboard Cyborg STRIKE 7
    Mouse RAzer Deathadder Chroma
    Headset Asus Strix 7.1
    Mouse Pad razer pad
    OS Windows 10 Pro

    Join Date
    Aug 2016
    Reputation
    10
    Posts
    17

    this is so F*cked up. i just bought all these new parts costed me a fortune and somethings don't even work.
    i rolled back to win 10 but after that all my asus graphics card stoped working... " not compatible with this system" thanks a lot asus or microsoft.
    so back again to new update and all works fine but still no sonic studio.

    i can't even hear quality music on my logitech speakers.


  4. #4
    ROG Guru: White Belt Array
    Join Date
    Apr 2014
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    84

    Here I thought I was the only one with this problem. I just went through hell trying reinstall the Realtech drivers. Kept going to the uninstall and reboot then right back to install yet it would uninstall and reboot. Finally had to remove the Realtech hardware and drivers then run the realtech install again to keep windows from interfering and installing the drivers on reboot which made the Asus realtech driver install just go right back and uninstall then reboot cycle all over again.

    So nice to know it was the Anniversary update that killed Sonic Studio from opening. I click the image and nothing happens. :-( I was on win 7 with it working fine. Upgraded to a Samsung 950 Pro 512GB m.2 drive for my OS and installed Win 10 and the anniversary update and viola no more Sonic Studio. :-(

    In the process of this I've lost the control panel and Sonic Suite icons and can't seem to find them anymore. Can someone tell me where exactly the files are for these two programs so I can add them back to easy access on my start menu. I don't know why they didn't show up with reinstalling the realtech drivers. Probably something with that right click and do not show in this list deal with Windows 10. So now they are hidden and I don't know how to get them back after reinstalling and loosing the icons on the right side of the start menu. :-(
    Last edited by scgt1; 08-26-2016 at 09:29 PM.

  5. #5
    ROG Member Array raodk PC Specs
    raodk PC Specs
    MotherboardASUS X99 ROG Rampage V Edition 10 (BIOS 0901)
    ProcessorIntel Core i7 6800K
    Memory (part number)G-Skill Trident-Z 64GB 3200 CL14
    Graphics Card #1ASUS ROG STRIX GTX1070 OC
    MonitorLG 34UM68-P
    Storage #1Samsung 950 Pro 512GB NVME M2.SSD
    Storage #22 * Samsung SSD 850 EVO 500GB (SATA)
    CPU CoolerCorsair H115i
    CaseBeQuiet! Dark base 900 pro
    Power SupplyCorsair HX1000i
    Keyboard Corsair K95 RGB
    Mouse Corsair M65 Pro
    Headset Philips Fedelio X2
    Mouse Pad Steel series
    OS Windows 10 Pro 64bit Build 1607
    Network RouterN/A
    Accessory #1 Synology Disk Station D216j

    Join Date
    Jul 2016
    Reputation
    10
    Posts
    17

    Quote Originally Posted by scgt1 View Post
    Here I thought I was the only one with this problem. I just went through hell trying reinstall the Realtech drivers. Kept going to the uninstall and reboot then right back to install yet it would uninstall and reboot. Finally had to remove the Realtech hardware and drivers then run the realtech install again to keep windows from interfering and installing the drivers on reboot which made the Asus realtech driver install just go right back and uninstall then reboot cycle all over again.

    So nice to know it was the Anniversary update that killed Sonic Studio from opening. I click the image and nothing happens. :-( I was on win 7 with it working fine. Upgraded to a Samsung 950 Pro 512GB m.2 drive for my OS and installed Win 10 and the anniversary update and viola no more Sonic Studio. :-(

    In the process of this I've lost the control panel and Sonic Suite icons and can't seem to find them anymore. Can someone tell me where exactly the files are for these two programs so I can add them back to easy access on my start menu. I don't know why they didn't show up with reinstalling the realtech drivers. Probably something with that right click and do not show in this list deal with Windows 10. So now they are hidden and I don't know how to get them back after reinstalling and loosing the icons on the right side of the start menu. :-(
    Hi

    for your driver re-installation issue please look at these blogs to prevent auto installation of drivers by MS when restarting windows as a part of driver installation

    http://www.makeuseof.com/tag/take-ba...es-windows-10/

    hope it helps.

    //DK

  6. #6
    ROG Guru: White Belt Array
    Join Date
    Apr 2014
    Reputation
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    84

    Anyone come up with anything yet? I ran into a different thread that lead directly to current Realtech drivers but Sonic Studio still doesn't work. Upon reinstalling the drivers I still don't have icons for the Asus audio stuff anymore either. Along with loosing the Realtech Audio control panel Icon. I've right clicked on the the audio device in device manager removed the drivers. Then even installed the Realtech drivers off the original cd and still nothing.

    I don't have sonic studio or what ever the other audio icon is that installs from Asus, The Realtech control panel is now gone under control panel. This is a joke. $400 board and no support from Asus on this matter or a fix yet.
    Last edited by scgt1; 09-05-2016 at 04:45 AM.

  7. #7
    ROG Member Array wcoffee PC Specs
    wcoffee PC Specs
    MotherboardAsus Rampage V 10th Anniversary
    Processorintel core i7-6800K
    Memory (part number)Corsair DDR4 dominator platinum
    Graphics Card #1asus strix GTX 1080
    Storage #1samsung ssd 950 Pro M.2
    Storage #2samsung ssd 850 pro
    CPU CoolerNZXT Kraken X62
    CaseNZXT phanton 820
    Power Supplycorsair HX 1000i 80 Plus Platinum
    Keyboard Cyborg STRIKE 7
    Mouse RAzer Deathadder Chroma
    Headset Asus Strix 7.1
    Mouse Pad razer pad
    OS Windows 10 Pro

    Join Date
    Aug 2016
    Reputation
    10
    Posts
    17

    i've just finished a new clean windows intallation...just figured out

    to have sonic sound working perfectly i've perfmormed a clean windows installation to the previous win 10.. after that i installed all drivers except nvidia
    and aura / gputweek from asus (to my graphics card).
    only then i did the update to windows 10 anniv update.

    till there all worked just fine

    after that a new update from windows screwed up sonic studio but everything else works fine..

    so my conclusion is do a clean install put everything to together and after update to win 10 anniv version do not activate the windows update
    until a newer version of realtek/sonic studio comes out

  8. #8
    Ex-employee Array
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    Jun 2020
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    2,154

    I sent you guys a PM with new driver that we hope will fix this issue, please let me know if it resolves the issue for you.

  9. #9
    New ROGer Array
    Join Date
    Sep 2016
    Reputation
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    Posts
    1

    Sonic stuido problem at Win10 10th anv.

    I've got the same problem.Can u pls send me that new driver?

  10. #10
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
    MrAgapiGC's Avatar
    Join Date
    Nov 2011
    Reputation
    28
    Posts
    1,829

    just to let all know. the new acumulative update from today in windows 10 stop sonic studio again. i am trying to fix these. if i can.

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