Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

G751 shuts off randomly.

john_rzeznik
Level 7

‎09-11-2016 11:44 PM - last edited on ‎03-06-2024 01:45 AM by Community Admin

Hi All,

I bought my laptop a year ago and from last 2 days it shuts off randomly.
There is no overheating and it doesn't matter if laptop is on battery or charger.
Gaps between shuts down are random (2 min, 15 min, 45 min) but less than hour.
Windows 8.1 already reinstalled. It looks like motherboard issue.
Does anyone has the same problem?

PS
sorry for my english 🙂
Labels:
0 Kudos
5,854 Views
1 REPLY 1

anasmy
Level 7

‎09-13-2016 03:07 AM

There'a several users experiencing the same issue as you. It would be nice to follow that thread instead to avoid duplicates 😛
https://rog.asus.com/forum/showthread.php?87574-G751JT-Shutting-down-randomly-for-no-reason-no-diagn...
https://rog.asus.com/forum/showthread.php?87505-Asus-Rog-G751-shuts-down-instantly-around-75C-cpu-te...

I personally own a G751JT and this happened to me few times back then. My recent hardware upgrade was my RAM. Swapped out the old 8GB to 2x8GB HyperX Impact and I don't get random shut offs.
0 Kudos