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Thread: ROG Claymore

  1. #261
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    Some say it wil not sync like breathing mode will not work i need confirmation that it will work before i buy @Bahz for gk horus rgb

  2. #262
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    Claymore delivered but old stock

    Just had my Claymore delivered from Scan.co.uk and it appears to have an old s/n H1MPYH000836.

    I was under the impression, from this thread, that any current purchase should be new stock with s/n starting H7/H8/H9.

    Should I be returning this product as defective because there were clearly many hardware issues with the early stock.

    I don't want to wait until it is out of warranty and then issues appear.

    Additionally, there is no reddot sticker on the front of the box.

  3. #263
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    Claymore delivered but old stock - update

    OK, so called Scan regarding this matter. I explained basic history and lack of production for past several months,

    pointing to this thread.

    I spoke to Michael who was very understanding of the situation and has offered RMA to either replace with new stock,

    s/n is identifier, or refund if no stock with new serial numbers.

    BTW, thanks to Bahz for posting the relelvant s/n codes for old and new stock otherwise I would have been none the wiser.

  4. #264
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    Quote Originally Posted by v1kt0r View Post
    OK, so called Scan regarding this matter. I explained basic history and lack of production for past several months,

    pointing to this thread.

    I spoke to Michael who was very understanding of the situation and has offered RMA to either replace with new stock,

    s/n is identifier, or refund if no stock with new serial numbers.

    BTW, thanks to Bahz for posting the relelvant s/n codes for old and new stock otherwise I would have been none the wiser.
    Unfortunately too many retailers don't do frequent stock rotation which is a standard procedure. I hope you receive a new stock replacement soon.

  5. #265
    ROG Enthousiast Array Leatjuhh PC Specs
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    Sorry if you've already answered this question, but when can we expect te new stock?

    I'm in the Netherlands, EU.

    EDIT:

    My question has already been answered in the thread I made. Sorry for double posting, was for the sake of visibility.
    Last edited by Leatjuhh; 09-19-2017 at 10:28 AM.

  6. #266
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    Quote Originally Posted by Gofran View Post
    Some say it wil not sync like breathing mode will not work i need confirmation that it will work before i buy @Bahz for gk horus rgb
    Correction:
    Only Claymore is AURA Sync capable, the GK2000 RGB is only AURA RGB and is not AURA Sync compatible.

  7. #267
    New ROGer Array v1kt0r PC Specs
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    Mouse Logitech G502 and G900
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    @Leatjuhh

    I would be contacting any sellers, country may make no difference, before making a purchase to ensure the serial numbers match those provided by Bahz for the new stock i.e. H7, H8, H9.

    Old stock would be H1, H2, G.

    I am in the UK and I have already returned one keyboard because it was H1 serial number and another seller has confirmed all their stock is also H1, H2 serial numbers.
    This means sellers have been holding old stock for the last 6-7 months waiting for the announcement of the 'new' batch and then simply shipping old stock as new.

    It's not a nice feeling being shafted especially by so called reputable companies.

  8. #268
    ROG Guru: Orange Belt Array Gofran PC Specs
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    Quote Originally Posted by Bahz View Post
    Correction:
    Only Claymore is AURA Sync capable, the GK2000 RGB is only AURA RGB and is not AURA Sync compatible.

    Quote Originally Posted by Bill@ASUS View Post
    Hello Gofran
    According to our website, yes it works with aura sync, thank you.

    Attachment 67492
    so who is wrong see also the web page that asus provide https://rog.asus.com/articles/gaming...-horus-gk2000/
    Last edited by Gofran; 09-20-2017 at 09:30 PM.

  9. #269
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    Quote Originally Posted by Gofran View Post
    so who is wrong see also the web page that asus provide https://rog.asus.com/articles/gaming...-horus-gk2000/
    I already confirmed this with our product managers yesterday.

  10. #270
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    Any update on the release date for the new batch in the USA?

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