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Thread: ROG Claymore

  1. #171
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    Hi Sebastian,

    I would recommend that you uninstall then clean out the registry with CC cleaner first and reinstall the latest version. More details on exactly how to replicate your issue would be helpful because I'm trying to replicate based on my understanding of your issue and it's working fine for me.

    If there is an issue then I will try to replicate and record a video for our peripheral team.

    Thanks,
    Bahz

  2. #172
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    Quote Originally Posted by Bahz View Post
    Hi Sebastian,

    I would recommend that you uninstall then clean out the registry with CC cleaner first and reinstall the latest version. More details on exactly how to replicate your issue would be helpful because I'm trying to replicate based on my understanding of your issue and it's working fine for me.

    If there is an issue then I will try to replicate and record a video for our peripheral team.

    Thanks,
    Bahz
    Hi Bahz,

    Did what you recommended, still no improvement.

    I have created an video. As a short description of what is happening in the video.

    - I try to customize profiles for the Claymore, as you see "Static red, green, yellow etc", but after each save, the keyboard resets to the color cycling
    @ At the end of the video you can see, when i'm trying to change the profiles via Key strokes. FN + 1, 2 ,3 ,4. The key board chances to a default profile.

    For example on key fn + 3 i made it static yellow , and it changes to breathing blue, fn + 2 i made it ripple red -- but it changes breathing pink...and so on....


    Tell me how can i be of more help

    Kind regards,
    Sebastian

  3. #173
    ROG Guru: Yellow Belt Array Rewerend PC Specs
    Rewerend PC Specs
    MotherboardAsus Crosshair V Formula - Z
    ProcessorAMD FX-9370
    Memory (part number)2 x KHX23C11T3K2/8X
    Graphics Card #1R9 Fury X 4gb Sapphire
    Sound CardAsus Xonar Phoebus
    MonitorSAMSUNG U28E590D 28" uHD + freeSync
    Storage #1Samsung SSD EVO 540 250Gb
    Storage #2Seagate 7200.14 2TB
    CPU CoolerCorsair Hydro H105
    CaseCooler Master Cosmos II
    Power SupplyENERMAX ERV1000EWT-G Revolution87+ 1000W Gold
    Keyboard Microsoft SideWinder X6
    Mouse Saitek MAD CATZ R.A.T. 7
    Headset Asus ROG Orion
    Mouse Pad Steel Series PAD
    Headset/Speakers Genius Home Theather SW 5.1
    OS MS Windows 8.1 Pro
    Network RouterAsus RT-N18U
    Accessory #1 Zalman ZM-MFC3 FAN/TEMP CONTROLLER

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    New drivers

    Bahz may I also try a new drivers? Where did you provide a link for them? Thanks.

  4. #174
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    Quote Originally Posted by Rewerend View Post
    Bahz may I also try a new drivers? Where did you provide a link for them? Thanks.
    Of course, please check your inbox. Thanks.

  5. #175
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    Quote Originally Posted by Soundwave_JNK View Post
    Hi Bahz,

    Did what you recommended, still no improvement.

    I have created an video. As a short description of what is happening in the video.

    - I try to customize profiles for the Claymore, as you see "Static red, green, yellow etc", but after each save, the keyboard resets to the color cycling
    @ At the end of the video you can see, when i'm trying to change the profiles via Key strokes. FN + 1, 2 ,3 ,4. The key board chances to a default profile.

    For example on key fn + 3 i made it static yellow , and it changes to breathing blue, fn + 2 i made it ripple red -- but it changes breathing pink...and so on....


    Tell me how can i be of more help

    Kind regards,
    Sebastian
    Thanks for the video, it's much appreciated. I think the issue is with the keyboard IC directly as it doesn't seem to allow you to apply any settings. Do you have a different system that you can install 1.02.09 onto and then see if you're able to apply settings on that system?

  6. #176
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    Quote Originally Posted by Bahz View Post
    Thanks for the video, it's much appreciated. I think the issue is with the keyboard IC directly as it doesn't seem to allow you to apply any settings. Do you have a different system that you can install 1.02.09 onto and then see if you're able to apply settings on that system?
    Hi Bahz,

    Just tested the Keyboard and the Armoury 1.02.09 on 4 systems (3 PC's and one laptop). Same issue reproduced.

  7. #177
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    I would recommend then that you send back the keyboard for RMA as I'm almost 100% sure it's a defective keyboard

  8. #178
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    Unresponsive Keys!!!!!!

    This is my second board already and the same issues are still present. I returned my first which was the claymore core browns thinking it was defective. Today I receive the claymore with numpad and as soon as I connected the board, keys were not registering. Come on $250.00 on a keyboard and I cant even use it.

    My pc is Rampage IX Formula with a 7700k.

  9. #179
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    Quote Originally Posted by chrispteen View Post
    This is my second board already and the same issues are still present. I returned my first which was the claymore core browns thinking it was defective. Today I receive the claymore with numpad and as soon as I connected the board, keys were not registering. Come on $250.00 on a keyboard and I cant even use it.

    My pc is Rampage IX Formula with a 7700k.
    It may be old stock with packaging issue which caused some of the switches to deform, so you can try exchanging it again or return it for refund. My recommendation is to wait until around late July - Aug when there will be new shipment of keyboards.

  10. #180
    ROG Enthusiast Array g_rowell PC Specs
    g_rowell PC Specs
    MotherboardASUS ROG Maximus IX Hero Motherboard
    ProcessorIntel Core i7 7700K
    Memory (part number)G.Skill Trident Z RGB F4-3200C16Q-32GTZR 32GB (4x8GB) DDR4
    Graphics Card #1ROG-POSEIDON-GTX1080TI-P11G-GAMING
    Graphics Card #2ROG-POSEIDON-GTX1080TI-P11G-GAMING
    Graphics Card #3ASUS ROG SLI HB Bridge - 3 Slot
    Sound CardROG Strix Magnus
    MonitorASUS ROG PG278Q x 2
    Storage #1Team T-Force Delta RGB 2.5in SATA SSD 250GB Black x 2
    Storage #2Western Digital WD Black 2TB x2
    CPU CoolerASUS ROG RYUJIN 240
    CaseIN WIN 805i Infinity ROG certified Case
    Power SupplyASUS ROG-THOR-1200P
    Keyboard ASUS ROG Strix Flare Mechanical RGB Keyboard - Cherry Red
    Mouse ASUS ROG Chakram RGB wireless mouse with Qi
    Headset ASUS ROG Strix Fusion 700 Gaming Headset
    Mouse Pad ASUS ROG Balteus Qi
    Headset/Speakers Audioengine A2+ , Audioengine S8 & Audioengine D1
    OS Windows 10 Pro 64bit
    Network RouterASUS ROG Rapture GT-AC5300 x2
    Accessory #1 ROG Aura Terminal
    Accessory #2 ASUS ROG Throne QI
    Accessory #3 AX3000 Dual Band PCI-E WiFi PCE-AX58BT
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    Bahz
    Thanks for the new software, finally was able to convince the keyboard and numpad that a Firmware update existed for it
    i also got a spatha Updates at the same timing

    Software version 1.02.09

    80% Firmware version 1.06.04
    Keypad Firmware Version 1.02.01

    Spatha
    Dock Firmware Version 1.32
    Mouse Firmware Version 1.62

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