09-19-2016 07:45 AM - last edited 3 weeks ago by ROGBot
09-19-2016 09:10 AM
Wheezy wrote:The live chat support is honestly the biggest joke. I have been told that router AC ratings (AC 1300, AC 1900, AC3200 etc.) are just Asus model numbers and have no relevance to internet speeds or hardware specifications. I have been told to troubleshoot a motherboard without a GPU, the list of incorrect information given by them is off the charts.
I literally just received this reply from Desmond W regarding the PG279Q as I started having the vertical line issue. I sent in my request via the link in the sticky above.
Ready, it's good for a laugh. At the same time, I absolutely despise getting the run around on tech support on an $800 monitor that is clearly defective.
I'm in shock that Asus have people replying to technical support tickets that give answers like the one below. :mad:
"I do appiligize for the issue you are having with that vertical bar and I regret to inform you that a monitor is a plug and play device
and doesn't need a firmware or any form of drivers to perform to its designed specifications, a monitor doesn't have a fairmware."
09-19-2016 09:30 AM
09-19-2016 10:46 AM
09-19-2016 02:22 PM