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Strange line down the middle of my MG279Q - (Resolved)

junker
Level 7
Hello All,

Since i got an R9 Fury i've been seeing a strange blurry line down the middle of my monitor, and also some lines/flicker down the left side of the monitor. I can be fixed
by changing hz or rebooting, and before you know it.. its back again.

I read in this forum http://www.gpforums.co.nz/threads/513129-Asus-MG279Q-issue/page2 that Nvidia users using the PG279Q saw a similar problem and that is was
fixed with a firmware update:https://rog.asus.com/forum/showthrea...G-SWIFT-PG279Q

Alot of AMD users are seeing the exact same problem with the MG279Q - are Asus aware of this?

See these threads - Apparently it happens mostly when using the Sapphire R9 Fury Nitro - Sapphire denies any problems in their end.

I have that card and i have had i swapped only to see the issue again.

https://community.amd.com/message/2744810
https://community.amd.com/thread/205764

I recorded a few videos of my monitor: see them here: https://www.dropbox.com/sc/pps8u0wao...RJtKzclH4Orkaa

I hope that someone from Asus will comment on this.

Thanks

Morten
114,810 Views
137 REPLIES 137

Bahz
Level 12
Hi Morten,

Thank you for reporting this issue.

What happens most of the time is that service teams will test on their platform with similar specifications and may not be able to replicate the issue and isolate that as a single case or issue that occurs only with specific environments that has a conflict caused by hardware or software.

I have already highlighted this issue and I expect them to invest some time to look into this matter. I'll update everyone in this thread once I have information that is confirmed and that I can share.

Thanks,
Bahz

Bahz wrote:
Hi Morten,

Thank you for reporting this issue.

What happens most of the time is that service teams will test on their platform with similar specifications and may not be able to replicate the issue and isolate that as a single case or issue that occurs only with specific environments that has a conflict caused by hardware or software.

I have already highlighted this issue and I expect them to invest some time to look into this matter. I'll update everyone in this thread once I have information that is confirmed and that I can share.

Thanks,
Bahz



Again thank you.. I have informed AMD of this thread and they are monitoring it.

I have just recorded some video of the issue for me:


My rig is Sapphire Nitro R9 Fury + MG279Q

I am have been talking to Sapphire support team for a couple of days already, but I can say they a quite responsive.

I am still waiting for Sapphire's response to my latest reply. They just said that AMD fixed the issue with the latest drivers which is clearly not the case 🙂

I am experiencing the same problem. Also with an MG279Q and a Sapphire R9 Fury Nitro.
It is highly frustrating and I don't want to downgrade to a GPU with less performance.
Hopefully this can be fixed without needing to send the monitor back.

I can provide photos and video if desired.

Hey all,

Same issue here. fury nitro with mg279q
I have attached a picture of the pixels going crazy in the middle.
To asus; I've been running the front porch timings reversed (49 - 8 instead of 8 - 49 horizontal - vertical) which gave me the issue less frequently.
Might be something you want to forward to your display team. Furthermore yesterday I experienced something weird that the monitor itself seemed to crash and was still showing the image of my desktop after my pc was off (albeit with black lines on top of it).
I'm looking forward to a solution.

Thanks,

Sander

Bahz
Level 12
Thank you everyone for the additional details, pictures and videos, we're already looking into this issue. I'll update everyone as soon as possible once I hear back from our display team.

Just to add to the previous people: I just got myself an MG279Q with also an R9 Fury Nitro, and also exactly the same issues with the latest drivers. For me toggling the monitor on and off generally fixes the issue, but of course this should not be required, especially with a monitor of this price range :).

In general I do have some issues also getting Freesync to function consistently. I don't want to hijack the topic, but I do wonder if it is related to each other.

Just checking in with the exact same issue. MG279Q with Sapphire Nitro Fury. Creating custom resolution with 143Hz seems to band aid the issue.