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  1. #1
    ROG Enthusiast Array nightstrike PC Specs
    nightstrike PC Specs
    Laptop (Model)Samsung NP-R580-JSB1US
    MotherboardAsus Maximus VIII Extreme
    ProcessorIntel i7-6700K
    Memory (part number)F4-3866C18Q-16GTZ
    Graphics Card #1Asus STRIX-GTX1080-O8G-GAMING
    Graphics Card #2Intel HD 530
    MonitorAsus PG279Q
    Storage #1Samsung 960 Pro MZ-V6P512
    Storage #2Western Digital WD6001FZWX
    CPU CoolerPhantek PH-TC12DX
    CaseCM Storm Trooper
    Power SupplySeasonic SSR-850TD
    OS Windows 7 Ultimate x64
    Network RouterAsus RT-AC88U

    Join Date
    Sep 2016
    Reputation
    10
    Posts
    52

    Maximus VIII Extreme Software Pack - Daemon Tools Key Not Included

    I shelled out $500 for the top shelf M8E (not the assembly). This is supposed to come with a one year license for DT Pro Advanced. It doesn't. It only comes with a 60 trial license. I've called support, opened several tickets, escalated two of them, and heard absolutely nothing back from anyone. You'd think that for buying a $500 motherboard, it would include the advertised software.

    Has anyone ever successfully gotten the key for this?

  2. #2
    ROG Enthusiast Array nightstrike PC Specs
    nightstrike PC Specs
    Laptop (Model)Samsung NP-R580-JSB1US
    MotherboardAsus Maximus VIII Extreme
    ProcessorIntel i7-6700K
    Memory (part number)F4-3866C18Q-16GTZ
    Graphics Card #1Asus STRIX-GTX1080-O8G-GAMING
    Graphics Card #2Intel HD 530
    MonitorAsus PG279Q
    Storage #1Samsung 960 Pro MZ-V6P512
    Storage #2Western Digital WD6001FZWX
    CPU CoolerPhantek PH-TC12DX
    CaseCM Storm Trooper
    Power SupplySeasonic SSR-850TD
    OS Windows 7 Ultimate x64
    Network RouterAsus RT-AC88U

    Join Date
    Sep 2016
    Reputation
    10
    Posts
    52

    Still fighting with support two months in, still no key. They are now using their disclaimer that software bundles may change as an excuse to not provide the key that they are STILL advertising as included with the M8E.

    For a $500 motherboard, you'd think that they could get the software package right.

    Has anyone ever been able to get the key? From what I understand, there used to be a site where you enter in your product information, but that site is no longer around that I can see.

  3. #3
    ROG Member Array java2 PC Specs
    java2 PC Specs
    MotherboardASUS Strix X99
    Processori7-6800k
    Memory (part number)G.Skill DDR4 3400 16G x 2
    Graphics Card #1ASUS Strix GTX1080 A8G
    Storage #1Sandisk Extreme Pro 480G
    Storage #2Samsung 960 Pro M2 512G
    Power SupplyEVGA 750W P2

    Join Date
    Oct 2016
    Reputation
    10
    Posts
    18

    I have asked ASUS for the key but they said they just provide the trial version, what !? I don't know how to download the trial version?

    Quote Originally Posted by nightstrike View Post
    Still fighting with support two months in, still no key. They are now using their disclaimer that software bundles may change as an excuse to not provide the key that they are STILL advertising as included with the M8E.

    For a $500 motherboard, you'd think that they could get the software package right.

    Has anyone ever been able to get the key? From what I understand, there used to be a site where you enter in your product information, but that site is no longer around that I can see.

  4. #4
    ROG Enthusiast Array nightstrike PC Specs
    nightstrike PC Specs
    Laptop (Model)Samsung NP-R580-JSB1US
    MotherboardAsus Maximus VIII Extreme
    ProcessorIntel i7-6700K
    Memory (part number)F4-3866C18Q-16GTZ
    Graphics Card #1Asus STRIX-GTX1080-O8G-GAMING
    Graphics Card #2Intel HD 530
    MonitorAsus PG279Q
    Storage #1Samsung 960 Pro MZ-V6P512
    Storage #2Western Digital WD6001FZWX
    CPU CoolerPhantek PH-TC12DX
    CaseCM Storm Trooper
    Power SupplySeasonic SSR-850TD
    OS Windows 7 Ultimate x64
    Network RouterAsus RT-AC88U

    Join Date
    Sep 2016
    Reputation
    10
    Posts
    52

    After Asus Support told me that they won't give out the software that they claim is included on their product page (one guy, the head of Level 3, cited the fine print that things are subject to change), I worked with Daemon Tools directly to get it sorted out. They did eventually provide me with the right software. Asus still has no idea that they are doing it all wrong. Ditto with Kaspersky, btw. Asus Support has no idea how to get Kaspersky in the hands of users... I had to teach them.

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