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  1. #11
    ROG Enthusiast Array
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    Mar 2016
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    Quote Originally Posted by Darnassus View Post
    Why're you guys even using 'sleep' for? Just shut down your PC. You've got an SSD, boot times shouldn't be longer than 10 seconds. :f

    Sleep isn't really good for your PC anyhow, shutting down keeps your sessions fresh.

    Of course this doesn't fix the problem, but I highly suggest getting out of the habit of using Sleep.. Hybernate's a better option if you must suspend your system, but again.. shutdown is more healthy.

    I have the same issue. Ok thats right but thats not a solution for a Notebook in this Price category !

  2. #12
    ROG Enthusiast Array
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    Mar 2016
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    Need a solution

    We really Need a solution for this issue, maybe an Administrator has an idea to fix this?

  3. #13
    New ROGer Array sharndowg PC Specs
    sharndowg PC Specs
    Laptop (Model)ROG G752VS
    MotherboardBIOS 310
    ProcessorIntel Core i7-6820HK
    Memory (part number)HyperX Impact 2400MHz CL14 DDR4
    Graphics Card #1Nvidia GTX 1070 8GB GDDR5
    Monitor17.3" 75Hz G-SYNC
    Storage #1Samsung SM961 NVMe 256GB
    Storage #2Cruical MX300 1TB M.2 SSD
    Mouse Logitec MX Master
    Headset Razer Kraken Chroma
    OS Windows 10 Pro 64-bit

    Join Date
    Sep 2017
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    10
    Posts
    15

    Same issue!!

    I have the same problem. Its really frustrating. I've literally tried everything i could find.

    It is also a bit embarrassing for me when someone asks why the touchpad gestures are not working (other people use my laptop sometimes). I then say you have to reboot for them to work, to which then they reply, "how much did you pay for this thing again? £2000?" then a long silence occurs...................

    Poor show.

  4. #14
    ROG Enthusiast Array
    Join Date
    Mar 2016
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    I know its really sad! But we need more voices! I think then we have a great chance to get an official reaction!
    ASUS G752VS Notebook
    17,3 " Display - 120 hz - Nvidia G-Sync - WideView
    Intel® Core™ i7 - Quad Core - Skylake
    Nvidia Geforce GTX 1070 8 GB DDR5
    16 GB DDR4 RAM
    512 GB PCIE NVME SSD
    1 TB SATA HDD
    Integrated Blu-Ray Player
    *

  5. #15
    New ROGer Array sharndowg PC Specs
    sharndowg PC Specs
    Laptop (Model)ROG G752VS
    MotherboardBIOS 310
    ProcessorIntel Core i7-6820HK
    Memory (part number)HyperX Impact 2400MHz CL14 DDR4
    Graphics Card #1Nvidia GTX 1070 8GB GDDR5
    Monitor17.3" 75Hz G-SYNC
    Storage #1Samsung SM961 NVMe 256GB
    Storage #2Cruical MX300 1TB M.2 SSD
    Mouse Logitec MX Master
    Headset Razer Kraken Chroma
    OS Windows 10 Pro 64-bit

    Join Date
    Sep 2017
    Reputation
    10
    Posts
    15

    Exclamation Possible working fix!

    See thread here with another user FrOz3n and I's possible fix for this. https://rog.asus.com/forum/showthrea...-bug-on-G752VS

  6. #16
    New ROGer Array
    Join Date
    Jan 2018
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    Having the same issue with my new laptop. However I cannot get the BAT file to work. devcon cannot find the process (even though it is listed exactly the same in device manager under "hardware IDs").

    Any ideas?

  7. #17
    New ROGer Array
    Join Date
    Jan 2017
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    Quote Originally Posted by Banzi30 View Post
    Having the same issue with my new laptop. However I cannot get the BAT file to work. devcon cannot find the process (even though it is listed exactly the same in device manager under "hardware IDs").

    Any ideas?
    Same here. That Bat file doesn't work. This is really a shame especially considering what we paid for this device.

  8. #18
    New ROGer Array
    Join Date
    Oct 2013
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    10
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    2

    Fixed.

    I had the same issue and i could notice the scrolling not working after restart or after sleep.

    I have installed this driver from the microsoft site:

    ASUS - Mouse - 4/9/2017 12:00:00 AM - 10.0.0.15

    You can get it from here (sort by date)
    http://www.catalog.update.microsoft....ch.aspx?q=ASUS

    or download direct.

    http://download.windowsupdate.com/d/...e6baddb8f3.cab

    Unzip and Install the latest SmartGesture.

    Thanks

    N.B. = CAPTA IS BROKEN, (Expired use V2), i suppose a nice way to prevent Asus custumer to report issues with their machines..

  9. #19
    ROG Member Array
    Join Date
    Oct 2016
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    The issue continues as of 4/20/18

    Asus, you are unbearable. Fix the damn issue or I'm getting a dumbass Predator or something.

    FIX IT NOW

    I didn't buy a 2700$ laptop to restart it every time it goes to sleep

  10. #20
    ROG Guru: Brown Belt Array Darnassus PC Specs
    Darnassus PC Specs
    Laptop (Model)G752VS -=-=- G750JX
    MotherboardASUSTeK COMPUTER INC. G752VS (U3E1) -=-=- ASUSTeK COMPUTER INC. G750JX (SOCKET 0)
    Processori7 6700HQ @ 2.60GHz -=-=- i7-4700HQ CPU @ 2.40GHz - 3.40GHz
    Memory (part number)2x16gb (M471A2K43BB1-CRC) -=-=- 2x8gb (HMT41GS6AFR8A-PB)
    Graphics Card #1GTX 1070 (8GB) -=-=- GTX 770M (3GB)
    Sound CardRealtek High Definition Audio / NVIDIA High Definition Audio
    MonitorGSync IPS 75HZ -=-=- Chi Mei 60Hz (Overclocked to 85Hz)
    Storage #1Samsung SSD 960 EVO 250GB x2 -=-=- LITEONIT LCS-256M6S
    Storage #2HGST HTS721010A9E630 -=-=- ST1000LM024 HN-M101MBB
    CPU CoolerStock -=-=- Stock
    CaseStock -=-=- Stock
    Power SupplyStock -=-=- Stock
    Keyboard Stock -=-=- Stock
    Mouse Razer Naga Epic 1st Generation
    Headset SPH 2500
    Mouse Pad Razer Goliathus
    OS Winblows 10 Pro -=-=- Winblows 8.1 Pro
    Network RouterCG3000v2
    Darnassus's Avatar
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    Dec 2013
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    1,650

    Mine works fine now, just turn off fastboot and quick-start.
    Gosh Blue Lady.. ❤

    JOIN THE ASUS T-SHOOT DISCORD <-- Clicky!

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