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  1. #1
    ROG Member Array Ransak78 PC Specs
    Ransak78 PC Specs
    MotherboardAsus Z170E
    ProcessorIntel i5-6600k
    Memory (part number)16GB G Skill Ripjaws V
    Graphics Card #1Asus Strix GTX 1080 A8G
    MonitorSamsung U28E510
    Storage #1Crucial MX300
    CPU CoolerH100i V2
    CaseNZXT S340
    Power SupplyEVGA 650GQ
    Keyboard Corsair K70 Lux
    Mouse Logitech G502
    Headset Steel Series Siberia V2
    OS Windows 10 Pro 64 bit

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    Question Games keep crashing after about 10 minutes of play

    Hey all,

    I recently finished a new build and at first everything was great. Then suddenly a couple weeks later, out of nowhere most of my games started crashing after about 10 minutes of play.

    Here are the specs:

    Intel Core i5-6600k (OC to 4.4GHz)
    16GB G Skill Ripjaws 5 3000
    Asus Z170E Motherboard
    Asus Strix GTX 1080 A8G
    Windows 10 pro 64 bit
    EVGA 650GQ PSU

    So most games will run perfectly fine for about 10-20 minutes before the video just freezes. Sound and game control are still there though. I'm still able to alt tab out or pull up the task manager. But if I alt tab back in I get a black screen and a Windows message saying the application has crashed. Games like Shadow of Mordor, Fallout 4, Overwatch all crash. However I can play League of Legends and even Doom fine. Unigine Heaven also runs fine. I have tried everything I can think of. All my drivers are up to date. (Even used DDU to clean out nVidia drivers and reinstall.) I tried using an older driver from the Asus support page, same problem. I run all my games at max settings at 4k but I also tried 1080p at lowest settings, which I could play for a little longer (maybe 30 mins) but still crashed. I don't believe it is a heat issue but I'm no expert, my CPU doesn't go above 45 or so and my GPU maxes at around 75. I also used the built in Windows Memory checker and it said there are no problems. I am completely out of ideas at this point so any insight would be much appreciated. If you need more information I can provide it.

    Thanks in advance
    Last edited by Ransak78; 11-02-2016 at 10:03 AM.

  2. #2
    ROG Guru: Orange Belt Array brkkab123 PC Specs
    brkkab123 PC Specs
    MotherboardAsus Maximus VIII Hero
    ProcessorIntel Core i5 6600K
    Memory (part number)G.Skill Ripjaws V DDR4 3200 32GBs
    Graphics Card #1Sapphire NITRO+ RX 480 OC 8GB
    Sound CardOnboard sound
    MonitorLG 25UM58-P
    Storage #1Samsung 850 EVO 1.0TB m.2
    Storage #2Samsung 850 EVO 1.0TB SATA & W.D. Black 2.0TB
    CPU CoolerEK Water Blocks EK-XLC Predator 240 1.1 w/push/pull add-on fans kit
    CaseNZXT Phantom 820
    Power SupplyEVGA SuperNOVA 1000 G2
    Keyboard Logitech G213 Prodigy
    Mouse Logitech G403 Prodigy
    Headset/Speakers Logitech X530 5.1
    OS Windows 10 Pro x64
    Network RouterNetgear WNDR 3700
    Accessory #1 Logitech c615 HD Webcam
    Accessory #2 Seagate Backup Desk 3.0TB
    Accessory #3 Logitech U920 Driving Force Racing Wheel/Logitech Driving Force Shifter/GT Omega Wheel Stand

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    Don't get your video card drivers from Asus. Get them from Nvidia. That's your issue right there. Get them at this link: http://www.nvidia.com/Download/index.aspx?lang=en-us

  3. #3
    ROG Member Array Ransak78 PC Specs
    Ransak78 PC Specs
    MotherboardAsus Z170E
    ProcessorIntel i5-6600k
    Memory (part number)16GB G Skill Ripjaws V
    Graphics Card #1Asus Strix GTX 1080 A8G
    MonitorSamsung U28E510
    Storage #1Crucial MX300
    CPU CoolerH100i V2
    CaseNZXT S340
    Power SupplyEVGA 650GQ
    Keyboard Corsair K70 Lux
    Mouse Logitech G502
    Headset Steel Series Siberia V2
    OS Windows 10 Pro 64 bit

    Join Date
    Nov 2016
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    Quote Originally Posted by brkkab123 View Post
    Don't get your video card drivers from Asus. Get them from Nvidia. That's your issue right there. Get them at this link: http://www.nvidia.com/Download/index.aspx?lang=en-us
    I have the latest one from Nvidia. I was just saying that I tried going back to an earlier version to see if that would change anything, which it didn't.

  4. #4
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
    Memory (part number)16GB G.Skill Trident Z 4025MHz 17-17-17-39-2T
    Graphics Card #1Titan Xp - EKFC waterblock
    Graphics Card #2Titan Xp
    Sound CardROG SupremeFX 2015
    MonitorHP ZR30w
    Storage #1Toshiba OCZ VX500 256GB
    CPU CoolerSwiftech Apogee GTZ
    CaseThermaltake Armor+ VH6000
    Power SupplyEVGA Supernova 1600w Titanium
    Keyboard Cyberpower Skorpion K2
    Mouse Razer Basilisk
    Headset Sennheiser HD6XX / Modmic 5
    OS Windows 10 Home 64 bit
    Accessory #1 Asus optical drive
    Accessory #2 Koolance ERM-2K3U
    Nate152's Avatar
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    Hi Ransak78

    Try running your system at default settings and see if you still get the freezing, it's likely either your overclock is unstable or your ram needs some voltage adjustments.

  5. #5
    ROG Member Array Ransak78 PC Specs
    Ransak78 PC Specs
    MotherboardAsus Z170E
    ProcessorIntel i5-6600k
    Memory (part number)16GB G Skill Ripjaws V
    Graphics Card #1Asus Strix GTX 1080 A8G
    MonitorSamsung U28E510
    Storage #1Crucial MX300
    CPU CoolerH100i V2
    CaseNZXT S340
    Power SupplyEVGA 650GQ
    Keyboard Corsair K70 Lux
    Mouse Logitech G502
    Headset Steel Series Siberia V2
    OS Windows 10 Pro 64 bit

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    Quote Originally Posted by Nate152 View Post
    Hi Ransak78

    Try running your system at default settings and see if you still get the freezing, it's likely either your overclock is unstable or your ram needs some voltage adjustments.
    Hi

    I reset everything back to default in the bios and the problem persists. It seems like it freezes even quicker now, but that might just be me.
    Also I don't know that much about RAM voltage. It's been on auto the whole time. How would I go about adjusting that in order to troubleshoot it?
    Last edited by Ransak78; 11-02-2016 at 09:23 PM.

  6. #6
    ROG Guru: Yellow Belt Array hiong PC Specs
    hiong PC Specs
    MotherboardAsus Maximus VIII Extreme
    ProcessorIntel i7-6700K
    Memory (part number)F4-3600C16D-16GTZ
    Graphics Card #1Asus Strix 1080
    Graphics Card #2Asus Strix 1080
    Sound CardAsus Strix Raid DLX
    MonitorAsus PG279Q
    Storage #1Samsung 950 Pro M.2 512GB
    Storage #2Samsung 850 Evo 2TB
    CPU CoolerNoctua NH-D15S
    CaseLian Li PC-V2120X
    Power SupplySuper Flower Leadex Titanium 1600W
    Keyboard Logitech G810
    Mouse Logitech G900
    Headset Beyerdynamic T1
    Headset/Speakers Klipsch Quintet
    OS Windows 10 Professional 64-bit
    Network RouterAsus RT-AC88U

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    Quote Originally Posted by Ransak78 View Post
    Hi

    I reset everything back to default in the bios and the problem persists. It seems like it freezes even quicker now, but that might just be me.
    Also I don't know that much about RAM voltage. It's been on auto the whole time. How would I go about adjusting that in order to troubleshoot it?
    When you say "default" do you also mean no XMP profile selected, and that your RAM are running at 2133MHz?

  7. #7
    ROG Member Array Ransak78 PC Specs
    Ransak78 PC Specs
    MotherboardAsus Z170E
    ProcessorIntel i5-6600k
    Memory (part number)16GB G Skill Ripjaws V
    Graphics Card #1Asus Strix GTX 1080 A8G
    MonitorSamsung U28E510
    Storage #1Crucial MX300
    CPU CoolerH100i V2
    CaseNZXT S340
    Power SupplyEVGA 650GQ
    Keyboard Corsair K70 Lux
    Mouse Logitech G502
    Headset Steel Series Siberia V2
    OS Windows 10 Pro 64 bit

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    Yes, XMP was off and RAM was running at 2133. Should I try stock CPU settings with XMP turned on?

  8. #8
    ROG Guru: Yellow Belt Array hiong PC Specs
    hiong PC Specs
    MotherboardAsus Maximus VIII Extreme
    ProcessorIntel i7-6700K
    Memory (part number)F4-3600C16D-16GTZ
    Graphics Card #1Asus Strix 1080
    Graphics Card #2Asus Strix 1080
    Sound CardAsus Strix Raid DLX
    MonitorAsus PG279Q
    Storage #1Samsung 950 Pro M.2 512GB
    Storage #2Samsung 850 Evo 2TB
    CPU CoolerNoctua NH-D15S
    CaseLian Li PC-V2120X
    Power SupplySuper Flower Leadex Titanium 1600W
    Keyboard Logitech G810
    Mouse Logitech G900
    Headset Beyerdynamic T1
    Headset/Speakers Klipsch Quintet
    OS Windows 10 Professional 64-bit
    Network RouterAsus RT-AC88U

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    my best guess is your GPU. try underclocking it and run the same games that give you problems. if that distinctly gives better results, RMA your GPU.

  9. #9
    ROG Member Array Ransak78 PC Specs
    Ransak78 PC Specs
    MotherboardAsus Z170E
    ProcessorIntel i5-6600k
    Memory (part number)16GB G Skill Ripjaws V
    Graphics Card #1Asus Strix GTX 1080 A8G
    MonitorSamsung U28E510
    Storage #1Crucial MX300
    CPU CoolerH100i V2
    CaseNZXT S340
    Power SupplyEVGA 650GQ
    Keyboard Corsair K70 Lux
    Mouse Logitech G502
    Headset Steel Series Siberia V2
    OS Windows 10 Pro 64 bit

    Join Date
    Nov 2016
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    I underclocked it as far as I could in GPU Tweak 2 and was able to get most of the way through a mission in Shadow of Mordor, maybe 15-20 minutes of play. At this point I've tried everything I can think of, I think I'm gonna RMA my card anyway. At least that way I can know if it is indeed a problem with the card right?

  10. #10
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
    Memory (part number)16GB G.Skill Trident Z 4025MHz 17-17-17-39-2T
    Graphics Card #1Titan Xp - EKFC waterblock
    Graphics Card #2Titan Xp
    Sound CardROG SupremeFX 2015
    MonitorHP ZR30w
    Storage #1Toshiba OCZ VX500 256GB
    CPU CoolerSwiftech Apogee GTZ
    CaseThermaltake Armor+ VH6000
    Power SupplyEVGA Supernova 1600w Titanium
    Keyboard Cyberpower Skorpion K2
    Mouse Razer Basilisk
    Headset Sennheiser HD6XX / Modmic 5
    OS Windows 10 Home 64 bit
    Accessory #1 Asus optical drive
    Accessory #2 Koolance ERM-2K3U
    Nate152's Avatar
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    Is the application crashing or the nvidia driver?

    Run command prompt as an administrator and type in sfc /scannow and hit enter, leave a space between c and/ If there's anything missing it will attempt a fix.

    You could also try reinstalling the latest nvidia driver 375.70 and do a custom (advanced) install, uncheck everything except the graphics driver and physx driver then check the only box that says perform a clean installation.

    See if this helps at all.

    I would think your gpu is ok if you can pass the Heaven benchmark.

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