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ROG Spatha Wireless Range

uniconverse
Level 7

‎11-07-2016 05:31 PM - last edited on ‎03-06-2024 01:32 AM by Community Admin

i have an issue with the wireless mode in which the connectivity range seem a little short in my opinion. I am not sure what is the default range but it seem like any range beyond 30cm of the wireless dock and the mouse, it disconnects and does not work until i am back in the 30cm range. i have plenty of wireless mouse and even the mamba has ranges up to metres so i am not sure if my wireless dock is faulty. Wired mode works perfectly fine. Be glad if someone enlighten me on its wireless connectivity range.

i am using the latest firmware 2.108

I have the latest update firmware Dock: 1.24 and mouse at 1.49. Tested on both laptop and PC and still the connection range is very low. Reinstalled firmware many times but still same issue.
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3 REPLIES 3

uniconverse
Level 7

‎11-09-2016 01:02 AM

have RMA the mouse and they gave a new one. found out it was faulty. the new one could connect even from outside my room-:o awesomeeeee mouse
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bateto_007
Level 7

‎11-10-2016 10:44 AM

I have dock station under my desk. Distance 40-45cm. All work fine.
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Bahz
Level 12

‎11-10-2016 10:17 PM

Sorry for the late update, after checking with our engineers they said that for most environments the wireless range should be about 5 meters. Since majority of environments have other electronics that emit interference so the actual wireless range is less than that of the max rated range of 10 meters. A wireless range of 10 meters is only obtainable through a completely clean environment with no other electronic devices around.
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