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problem with GOW 4 promo-code not being received.

DavesPVTS
Level 7
Hi There,

Bought a ASUS GeForce GTX 1070 DUAL OC 8GB Video Card from mwave a few weeks back and submitted gears of war promo code exactly 7 days ago and still have not received!!

When i punch serial and my id code in the "find status of redemption here" it says they will send in next 3-5 days its now been 7. No idea how to contact support can anyone please assist?

P.s have just resubmitted again, appear you can just continuosly resubmit ??

Thanks

Dave
4,769 Views
11 REPLIES 11

Nate152
Moderator
Hi DavePVTS

Welcome to the ROG forum.

Let's hope it wasn't a "while supplies last" promotion, I'm not seeing Gears of War listed.

https://www.mwave.com.au/product/asus-geforce-gtx-1070-dual-oc-8gb-video-card-ab85451

They have an online chat or you can call them too.

https://www.mwave.com.au/contact/otherenquiries

thanks for your response, this is an Asus give away not a Mwave one - It was consistant between different resellers

- https://www.asus.com/event/vga/gears-of-war-4/ there is also a thread about it in the forums as peoples PPIDs were not being accepted and moderator from here was helping them. is there a support number or something i can put through to ? I legitimately only moved on this when i did for the free game.


Nate152 wrote:
Hi DavePVTS

Welcome to the ROG forum.

Let's hope it wasn't a "while supplies last" promotion, I'm not seeing Gears of War listed.

https://www.mwave.com.au/product/asus-geforce-gtx-1070-dual-oc-8gb-video-card-ab85451

They have an online chat or you can call them too.

https://www.mwave.com.au/contact/otherenquiries

Nate152
Moderator
I'll forward this to an administrator, he'll either reply here or send you a pm and you should hear something within 24 hrs.

Nate152
Moderator

Thanks for your help mate,

Contacting the e-mail alias suggested. Thanks again.

-Dave

Nate152
Moderator

Thanks , Got this sorted 🙂

Got mafia 3 instead of GOW 4 not sure how but im happy about it haha.

Thanks again 🙂

Nate152
Moderator
You're welcome

You'll have to let us know how you like Mafia III as I don't have that game. 🙂

haha i will do if i ever get it to work - Tried the new Code sent to me says invalid haha . this is what i call bad luck considering my mate was up and gaming when we bought same card same day with in 48 hours haha (always my luck) 😄