[G752VS] ASUS Keyboard Adjustment Tool

[Clintlgm]

Hey!
I have EXACTLY the same issue, EXACTLY the same model.
Did you solve it?

Thanks!

I would update Chipset driver, and ATK package I don't know of any other software from Asus for the keyboard. Now then you could have another problem software driver that is affecting the keyboard in that case you need to start deleting programs until you find it. or back up your data, crated and disk/SSD image and then restore back factory condition and start over. Macrium Reflect Free will prevent you from losing any data. If you RMA it that is exactly what Asus Repair will do with the exception that they won't back up your data you'll just lose it. They expect that if your data is important to you that you would have it backed up.

[maxsterling5]

Finally some good news :
I have managed to fix the problem.
First,
I am not responsible for any damage you might do to your hardware !
YOU DO THIS AT YOUR OWN RISK ! I ONLY PROVIDE POINTERS , DO NOT REPRESENT ASUS AND ONLY POST THIS AS INFORMATIVE I DO NOT PRETEND ITS A SURE FIX AND THIS MIGHT DAMAGE YOUR LAPTOP !

How to obtain the files :
Install 7zip
Download "ASUS Keyboard Adjustment Tool" from Downloads->Others.
Open archive, extract KeyboardUpdate.exe

Right click on it, 7zip->Open Archive
Inside it, go to .rscr ->1028
Extract folder Binary on your desktop.
Go to folder. Create new folder inside called "fw tool".
Right click on file FW_TOOL ->7zip->Open archive
Extract files in "fw_tool" folder

Go to "fw tool" folder
Go to "INI" folder.
Edit file UsbUpdate.ini
Change initial values to this:

[MESSAGE]
RECORD_MESSAGE=1

[FUNCTION]
AUTO_RUN=1
CHECK_THEN_UPDATE_FW=0
CHECK_FW_ONLY=0
FORCE_CHECK_AND_UPDATE_FW=1

Now for the tricky part .
Inside the "fw tool" folder , there 's a NK.bin

That file is initially with a version or hardware name of NK00060003
That version resulted in the keys switch.
You have to replace that file with one of the NK* files in the main "Binary" folder.
For me "FW_NK0003000B" worked. For you ,it might be different.
You need to copy that file over the NK.bin - delete the original, copy file and change its name to NK.bin

Then just run the exe, ASUS NKey FW Update Tool_v0.0.9T2.exe
You will need to wait for a few minutes, during which you will see the keyboard backlight blinking.
After a successful run, the tool will produce a log (ASUS_USB_Update_Result.log) that reads something like this:

Load setting parameters from ini file......Done !

File path : C:\Users\x\Desktop\New folder\fw tool\NK.bin

File size : 57344KB

File FW version : NK0003000B



[Tip] : Press AUTO button to update FW.

Searching USB device......

Found device, VID/PID = 0B05/1837.

ASUS HID device initialization done !

Device FW : NK00060003

Entering flash mode......Done !



========= Start Update Device FW ===========

Flash erasing......Done !

Flash is checking......Done !

Flash is programing......Done !

Flash is verifying......Done !

PASS !

Reset device, please wait......


For reference, my Model Number is G752VS-GB125T. Again, another file might be needed for your model.

Proof of fix :

OMG! It worked! You are a genius, for the record i used FW_NK0003000B with a ROG GL502VSK latest firmware 309. I am pretty sure the clowns in the service center would say the motherboard is broken for the keyboard and would recommend i purchase a new one. To all struggling with this laptop keyboard not working this is most definitely a firmware issue for the keyboard and not a BIOS issue. Thank you soooooo much you are a life saver and to all in this forum. I know your tutorial is 3yrs old but it's Oct 2019 and it's a life saver. THANK YOU SOOOO MUCH!

[xDhii]

I myself have had the exact same problem. Erasing the firmware completly by running the eraser included in the zip files where the the .bin files where included posted earlier in this thread. after that, just runt the bin files untill you find the right one. fixed it for me.

I can't find this "eraser" file.
Can you send me please?

[olesdar_]

Your post gave me hope ... I have an Asus ROG G752VT-T7022T with exactly the same symptoms that occurred in your laptops, i.e. the keyboard does not work (also in bios). In the device manager the keyboard is detected as PC / AT PS / 2 (101/102 keys). Only one key works (for nvidia), the touchpad works, the keyboard backlight does not work. So far, BogdanCiulea's solution has not worked for me.Below is the content of the file ASUS_USB_Update_Result.log

Load setting parameters from ini file......Done !

File path : E:\fw tool\NK.bin

File size : 57344KB

File FW version : NK0003000B



[Tip] : Press AUTO button to update FW.

Searching USB device......

Found device, VID/PID = 0B05/1837.

ASUS HID device initialization done !

Device FW : NK0003000B

Entering flash mode......Fail !

[Retry] Enter flash mode fail, retry 1//20 time(s).

Entering flash mode......Fail !

[Retry] Enter flash mode fail, retry 2//20 time(s).

Entering flash mode......Done !



========= Start Update Device FW ===========

Flash erasing......Done !

Flash is checking......Done !

Flash is programing......Done !

Flash is verifying......Done !

PASS !

Reset device, please wait......


What else could I do? I will be forever grateful for any help.