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  1. #21
    ROG Guru: White Belt Array
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    Quote Originally Posted by link626 View Post
    NVM version is way too low.

    Other brands with thunderbolt 3 have updated to nvm 15 or 16.

    NVM 4 would make it incompatible with a lot of devices.
    Those are full speed thunderbolt controller thats why they are at 15 or 16. The half speed controller uses a different firmware hence a different version number.

    I wish bill@asus or another ASUS rep would come and shed some light on Thunderbolt controllers and speed etc...
    Last edited by U2Desire; 04-26-2017 at 03:59 AM.

  2. #22
    ROG Guru: Yellow Belt Array StarJack's Avatar
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    Quote Originally Posted by Bran187 View Post
    Hey StarJack, in the the Thunderbolt app under details does it say you have the 15BF in the thunderbolt controller generation section? Or does it say something else?

    The list is empty, no devices. There is also no menu or any other indications of anything, lol.

  3. #23
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    Quote Originally Posted by Weltraum Affe View Post
    I am a bit disappointed about what I am reading here.

    Anybody had any success with Thunderbolt on a GL720VM?
    From what I read above the original people in this thread that had issue getting the TB3 working has got it to work properly. You should make sure you update the firmware and check that Thunderbolt is enabled in your BIOS.

  4. #24
    ROG Guru: Yellow Belt Array Bran187 PC Specs
    Bran187 PC Specs
    Laptop (Model)GL502VMK
    MotherboardMSI Z97 SLI Krait Edition
    Processori7 4790
    Memory (part number)16 GB GSkill DDR3
    Graphics Card #1EVGA GTX 1070
    MonitorHP Pavilion 32q
    Storage #1120 GB SSD
    Storage #21TB HDD
    CPU CoolerCM 212
    CaseFractal Define R4
    Power SupplySeasonic 650W
    Keyboard Corsair K55
    Mouse Corsair M65 Pro
    Headset Plantronics Rig
    Mouse Pad Glteck XXL
    OS Windows 10

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    Quote Originally Posted by StarJack View Post
    The list is empty, no devices. There is also no menu or any other indications of anything, lol.
    You would have to install the firmware update manually from the support page then. That's what I had to do with mine when it was like that.

    Your on the GL702VM right? If so go to the link below, select your OS and then scroll down to the 'other' tab.

    It will be the very top option called "Update Thunderbolt Firmware". Install that, reboot, and the information should show up.

    https://www.asus.com/us/support/Down...m3y45pZcVP/45/

  5. #25
    ROG Guru: Yellow Belt Array StarJack's Avatar
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    Quote Originally Posted by Bran187 View Post
    You would have to install the firmware update manually from the support page then. That's what I had to do with mine when it was like that.

    Your on the GL702VM right? If so go to the link below, select your OS and then scroll down to the 'other' tab.

    It will be the very top option called "Update Thunderbolt Firmware". Install that, reboot, and the information should show up.

    https://www.asus.com/us/support/Down...m3y45pZcVP/45/
    I've installed that package and unfortunately still see nothing under my Thunderbolt app, not even a menu.

    Also, if I run Winflash which I downloaded from the support page for flashing the BIOS it just tells me "Winflash does not support this BIOS update."

  6. #26
    ROG Guru: Yellow Belt Array Bran187 PC Specs
    Bran187 PC Specs
    Laptop (Model)GL502VMK
    MotherboardMSI Z97 SLI Krait Edition
    Processori7 4790
    Memory (part number)16 GB GSkill DDR3
    Graphics Card #1EVGA GTX 1070
    MonitorHP Pavilion 32q
    Storage #1120 GB SSD
    Storage #21TB HDD
    CPU CoolerCM 212
    CaseFractal Define R4
    Power SupplySeasonic 650W
    Keyboard Corsair K55
    Mouse Corsair M65 Pro
    Headset Plantronics Rig
    Mouse Pad Glteck XXL
    OS Windows 10

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    Quote Originally Posted by StarJack View Post
    I've installed that package and unfortunately still see nothing under my Thunderbolt app, not even a menu.

    Also, if I run Winflash which I downloaded from the support page for flashing the BIOS it just tells me "Winflash does not support this BIOS update."
    Interesting. Asus needs to step up their game. They are making this way more confusing than it needs to be for people. lol

  7. #27
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    ROADCabin

    Here are specs for my ASUS ROG, please let me know if I should have the true 40GB TB3


    Purchased from BestBuy USA
    GL702VM-BHI7N09
    6th gen i7
    12gb Ram
    1060 6gb

    let me know if you need any more info.

  8. #28
    ROG Guru: White Belt Array
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    I think only the G series has a full speed thunderbolt 3 port. My GL702VM is a LP controller so from everything that I can find on the subject it is half speed (20 Gbps).

    I have had issue where my USB 3.1 and Thunderbolt disappear from Device Manager (hidden devices) and to solve this have to reflash the Thunderbolt firmware. It could be that if I had a usb 3.1 or Thunderbolt device and plug it in it will bring it will show up again??? I had to reflash it 3 or 4 times because it stopped showing up in Device Manager or even showing any info in the Thunderbolt software. Seems like maybe the firmware gets corrupt or wiped for some reason over time. If you notice it missing just flash the most recent TB firmware for your device.

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