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  1. #1
    New ROGer Array
    Join Date
    Nov 2016

    [ASUS - G551JM] Battery does not stop charging

    Hello everybody,

    Few weeks ago, the laptop is G551JM and the problem is that when the battery reaches 100% it does not stop charging. If I remove and then replace the battery, it still charging (status 100% charging or sometimes "99%, 1 minute until fully charged"), it makes the battery always hot.
    Whilom, I was seeing "95% percent, not charging" status at my battery icon when power is plugged in.
    I had reinstall Windows 10 but not solved
    Thank you very much!
    P/S: sorry my english is not good
    Last edited by Quan Dang; 12-01-2016 at 11:22 AM. Reason: note

  2. #2
    ASUS HQ Service Rep Array Bill@ROG's Avatar
    Join Date
    Dec 2015

    Hello Quan Dang
    If you are still experiencing this issue
    Please send your unit to a nearby repair center for check ups
    Thank you

  3. #3
    ROG Guru: Green Belt Array
    Join Date
    Mar 2015

    my englisch is also not good deshalb schreib ich jetzt nicht auf englisch :-) mich regt es auf wenn ich lesen muß "trag deine kiste zum check up".... ich kann mich irren aber das verhalten dieses laptops dürfte absolut normal sein!
    wollte auch mal meinen senf dazu geben...

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