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G751JT Battery plugged in , charging but stuck at 78%

Zoeylimx
Level 7

‎12-01-2016 05:03 AM - last edited on ‎03-06-2024 01:26 AM by Community Admin

Recently i had this problem where my ASUS ROG battery charges only until 78% and it stopped increasing . Ive tried uninstalling Mircrosoft ACPI Control and it doesnt seem to work . My laptop i 1yr 6months old can anyone help me ???
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4 REPLIES 4

Rares95
Level 8

‎12-02-2016 06:38 AM

Download HWiNFO and tell us the max capacity reported by the battery. It might appear your battery has 2 cells dead... the laptop has 8 in total.
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Zoeylimx
Level 7
In response to Rares95

‎12-02-2016 08:40 AM

how do i download ?
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warryabel
Level 7

‎12-02-2016 09:06 AM

what will u do with this info? i think only way is change battery its like a asus specialdesignfeature...
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Rares95
Level 8

‎12-02-2016 02:24 PM

Well yes, you will need to change it, but just to make sure that the assumption is correct and you don't send it needlessly.
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